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5 discussion posts
I'm a relatively new user, but loving DisplayFusion so far (version: 11 beta2).

The only issue that I'm having is that when I switch over to my triple-monitor setup, one of my displays is not "connecting". I have to manually right-click on the desktop, go to Display Settings, and then right-click the display and set it from "Disconnect this display" to "Extend Desktop to this display" in order for that display to turn on. Once I do that, my proper DisplayFusion profile is detected, windows all setup nicely, icons all move, wallpaper sets, etc. So it's working...with that one extra manual step.

I've attached the Troubleshooting export files.

----Details of my setup, if it helps----
I have 2 monitor configurations in total:
    (1) a dual-screen setup that I use as my main daily-driver, and
    (2) a triple-monitor setup that I use when I switch over to my racing simulator.
So I have a total of 5 different monitors connectd to my PC. I'll use Monitor# as the number Windows has assigned them and that is shown when you click on "Identify" in the System Display settings.

(1) Dual-Screen Setup: Monitor 3 & Monitor 5
    --Monitor 3 is a 1080p, 60hz panel connected to my motherboards HDMI port; running on the intel iGPU
    --Monitor 5 is a 1440p,144hz gsync panel running on my 3080TI / DisplayPort

(2) Triple-Screen Setup: Monitors 4, Monitor 2, Monitor 1
    All 3 of these monitors are the same, 1440p panels running at 120hz
    --Monitor 4 (left) - connected to 3080TI HDMI port
    --Monitor 2 (center) - connected to 3080TI DisplayPort
    **--Monitor 1 (right) - connected to 3080TI DisplayPort *** AND NOTE -- this is the one I have the error with. This is the one that doesn't reconnect / activate when I swap over to my triple-screen profile and I have to manually do it each time.

Aside from having to manually active Monitor 1, swapping back and forth between my main setup and my racing sim setup is amazing. Appreciate any help / tips / etc.
Thanks!
• Attachment [protected]: DisplayFusionDebugInfo.zip [169,204 bytes]
25 days ago (modified 25 days ago)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Are monitor 4, 2, & 1 all the same model?

Edit: Nevermind, looks like you said they are. Can you try setting the "Monitor ID Detection Mode Override" setting to "1" in the advanced settings, restart DisplayFusion, and then re-save your profiles and see if the issue persists?
24 days ago (modified 24 days ago)  • #2
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5 discussion posts
Owen - thanks for the quick response. I set the Monitor ID override option to "1" under the advanced settings and restarted DisplayFusion, but it did not fix the issue for me.

I've uploaded a screenshot of the System->Display that results after switching to my triple monitor setup. As you can see, displays 4 & 2 come up fine...and displays 3 & 5 disconnect correctly...it's just that display #1 that is still showing up as "Disconnect this display" setting instead of being active / extended desktop like displays #4 & #2.

Let me know if there are any other settings I can test, or any logs I can generate to help investigate further.
Thanks!
• Attachment [protected]: display_screenshot.jpg [23,302 bytes]
23 days ago  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over another copy of your troubleshooting info right after you try to load that profile and it fails?

You can set that advanced setting back to default again as well
23 days ago  • #4
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Thanks Owen. I reset that setting and rebooted. Then, I cleared the log and tried to move over to my triple-screen setup and experienced "the issue" (two of my monitors activated, monitors 4 & 2) but the third monitor did not (monitor 1). I then switched back to my double-screen setup and captured the log file and uploaded here. The only difference this time was that when I swapped back to my double-screen setup, for some reason my wallpaper background was blank and I had to also go and reload my local image file for that too (/shrug?).

Let me know if this L1 log is what you needed, or if you are looking for something else.
Thanks again.
• Attachment [protected]: DisplayFusionDebugInfo_JAN31.zip [138,809 bytes]
21 days ago  • #5
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Bumping this in case my response (with updated logs) wasn't seen. Thanks!
18 days ago  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
It seems this has something to do with those monitors being the exact same model, we've added some more logging into our next beta so we'll let you know once it's released.

Thanks!
17 days ago  • #7
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