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Open Shell Height issue

daan9999
9 discussion posts
I have 3 monitors setup with nvidia surround and 3 taskbars.
on the left monitor it works correctly. it opens it like normal, but on the other monitors it opens it like in the attachments. can this be fixed your software is awesome but i cant live without openshell
• Attachment: WJ8WKyyH2f.png [24,817 bytes]
WJ8WKyyH2f.png
WJ8WKyyH2f.png
Apr 21, 2022  • #1
daan9999
9 discussion posts
I tried stable and the beta version:
10.0 beta 15
Apr 21, 2022  • #2
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Apr 22, 2022  • #3
daan9999
9 discussion posts
here yah go
• Attachment [protected]: DisplayFusionDebugInfo.zip [240,195 bytes]
Apr 22, 2022  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, can you try the following?

  • In the DisplayFusion Settings > Advanced Settings window, set the General > Don't check nVidia Processes option to "DisplayFusion will prompt you to disable the nVidia processes if needed"
  • Restart DisplayFusion
  • When prompted to disable the nVidia helper processes, choose Yes
  • Reboot your computer

Let me know if that helps.

Thanks!
Apr 22, 2022  • #5
daan9999
9 discussion posts
is already on ignore
• Attachment [protected]: DisplayFusionSettings_IB2FSoVYKs.png [9,478 bytes]
Apr 24, 2022  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

We don't want DisplayFusion to ignore those processes, as it can cause taskbar issues like this. Try setting that to the default value, and then follow the rest of the steps, and see if that helps.

Thanks!
29 days ago  • #7
daan9999
9 discussion posts
Oke i tried that. that did also not fix it :C
29 days ago  • #8
daan9999
9 discussion posts
Oke i tried that. that did also not fix it :C
29 days ago  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over a backup of your DisplayFusion Settings? You can grab them from the DisplayFusion Settings > Options > Export Settings.

Thanks!
28 days ago  • #10
daan9999
9 discussion posts
oke here yah go thanks for the help
• Attachment [protected]: DisplayFusion Backup (2022-04-26 @ 21-23, 9.9.99.115, DESKTOP-2CT5EAK, SettingsWindow).reg [136,620 bytes]
28 days ago  • #11
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Does this only happen while Surround is active?
27 days ago  • #12
daan9999
9 discussion posts
Yes. I have 3x 2560x1440p in 1x3 setup in surround . only the left most monitor works.
the middle and Right one has the mentioned issue.
• Attachment [protected]: DisplayFusionSettings_KxQDDZi0tx.png [24,651 bytes]
27 days ago (modified 27 days ago)  • #13
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Strange, I'm still having no luck reproducing this. I wonder if it's a specific setting in Open Shell that's causing this. Could you send me over a backup of you Open Shell settings? You can grab them from the Open Shell Settings Window > Backup > Save to XML file.

Thanks!
27 days ago  • #14
daan9999
9 discussion posts
oh so it works for you? lol that's strange indeed. A temporary fix is to just use the windows taskbar, but that is not ideal as it does not support the same level of customizability. I had another monitor plugged in because I did not want to use the windows taskbar, so that screen was set as main display. and the big surround screen was done entirely by display fusion.

I saw a thread about how to hide the windows taskbar aswell. it might be worth to look at "TaskBar Hide". that program manages to completely hide the taskbar. if you guys could implement that that would be awesome. and allow the display fusion to be render over the hidden taskbar.

I have attached my settings.
• Attachment [protected]: Menu Settings.xml [2,184 bytes]
27 days ago  • #15
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We were finally able to reproduce this on our end, so I've added it to our list to look into. We'll be sure to let you know if we have any news on it going forward.

Replacing the Windows taskbar with a DisplayFusion taskbar is also something we have on our feature request list, so I've added your vote to it as well

Thanks!
25 days ago  • #16
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