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User Image
the good doctor
46 discussion posts
I've created padding of 77 pixels on the left of my screen ... then weirdness ensued.

1) The 'show more tray icons' popup is now offset vertically by about approx 5 pixels (it is drawn at the proper height initially, then it pop ups further vertically to its new position).

2) Certain applications (such as Adobe Reader DC, and Firefox), will open to their full size minus the padding on the left (correct) but will also have about 4 pixels of padding on the right (incorrect); selecting the max/restore titlebar button twice fixes this (and I've created a 'trigger' to do the same but it would be nice if all this weirdness wasn't there in the first place.
Nov 9, 2020  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

1) Could you send me over a screenshot of what this looks like?

2) Could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Nov 10, 2020  • #2
User Image
the good doctor
46 discussion posts
I have padding enabled as 77 pixels on the left side of the monitor - this allows a strip on the left side of my monitor for desktop access while in fullscreen (minus the strip) windows (such as FireFox maximized).

What occurs is the popup for the tray no longer renders at the appropriate height but what occurs is that it first renders at the proper height then immediately jumps up a few pixels.
see 'no padding tray' vs 'padding enabled tray'

Secondly, there are certain applications that when first opened maximized, there is a border on the right and bottom again for a few pixels; double clicking the title bar expands the window appropriately to the full right and bottom size WHILE keeping my 77 pixel padding on the left of the screen.
• Attachment [protected]: DisplayFusionDebugInfo.zip [49,376 bytes]
• Attachment: no padding tray.png [26,677 bytes]
no padding tray.png
no padding tray.png
• Attachment: padding enabled trayt popup.png [27,352 bytes]
padding enabled trayt popup.png
padding enabled trayt popup.png
• Attachment: padding enabled window.png [38,553 bytes]
padding enabled window.png
padding enabled window.png
Nov 13, 2020  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Thanks for letting us know! We've noted them down, and will hopefully have them fixed up for our next beta.

Thanks!
Nov 17, 2020  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Could you try updating to Beta 6 and see if the issue persists?

Thanks!
Nov 30, 2020  • #5
User Image
the good doctor
46 discussion posts
Problem persists on beta 6 ... (padding weirdness)

and now i have lag again ........ reverting to old stable version
Dec 2, 2020 (modified Dec 2, 2020)  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Thanks for testing that. It looks like both of these issues, as well as the mouse lag issue should be fixed up in our coming beta.

We'll let you know once it's been released.

Thanks!
Dec 2, 2020  • #7
User Image
the good doctor
46 discussion posts
Tray popup fixed in DF 9.7.1b7

The empty space on a full screen window is still apparent with Adobe Reader; Firefox seems to initially have the same problem but some quick window manipulation seems to fix the problem (similar fix to mine ... see below)

I previously used a program called MaxMax to preserve a section of my desktop as I am doing with DF now; the same weird spacing problem presents with MaxMax so this makes me wonder is this is resultant from some special window creation rather than a compatibility problem with DF.

My interim solution using DF's triggers (looks similar to what you're doing with Firefox)
Trigger waits for Window creation from process AcroRd32.exe
Wait 1000ms
Maximize window

so a more permenant and fully encompassing solution would be to identify what the uniqueness of firefox's and AcroRd32's windows are ...
Dec 2, 2020  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Glad to hear the tray is working!

It looks like we have another lead of the cause of the padding issue. We'll look to get it added to our next beta and let you know once it's been released.

Thanks!
Dec 3, 2020  • #9
User Image
the good doctor
46 discussion posts
another application that does the same weird padding problems as Firefox, Adobe acrobat is
paint.net
https://www.getpaint.net/
Dec 3, 2020  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Interesting, thanks for letting us know!
Dec 3, 2020  • #11
User Image
the good doctor
46 discussion posts
Using GUIPropView from NirSoft
https://www.nirsoft.net/utils/gui_prop_view.html

The programs that have the offset problem (as discussed above) seem to all have the same 'Style Value' in common (and other windows that don't have the padding problem use a different 'Style Value').

The 'Style Value' that has the padding problem is 16CF0000(hex) 382664704(dec).
• Attachment [protected]: Untitled.png [3,450 bytes]
Dec 6, 2020 (modified Dec 6, 2020)  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just posted 9.7.1 Beta 8 that has a small tweak for the padding issue again. Could you give it a try and let us know how it works out?

Thanks!
Dec 8, 2020  • #13
User Image
the good doctor
46 discussion posts
No change with 9.7.1 Beta 8 regarding the padding problem
The fix that you implemented with Firefox still works, but other applications such as
paint.net
Acrobat Reader
Microsoft Edge (the latest version)
all have the same 'Style Value' that has the padding problem is 16CF0000(hex) 382664704(dec) and all have the weird padding problem
Dec 9, 2020  • #14
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Was this happening with Edge version 87.0.664.57?

Thanks!
Dec 10, 2020  • #15
User Image
the good doctor
46 discussion posts
Edge Version 87.0.664.57 (Official build) (64-bit)
(yes, this problem was apparent with this version of MS Edge)
Dec 10, 2020  • #16
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Could you send me over another debug log while the issue is happening with edge?

Thanks!
Dec 10, 2020  • #17
User Image
the good doctor
46 discussion posts
Debug log
• Attachment [protected]: DisplayFusion.zip [37,574 bytes]
Dec 11, 2020  • #18
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Thanks for sending that over. We've just released beta 10, can you try updating and see if the issue persists?

Thanks!
Dec 17, 2020  • #19
User Image
the good doctor
46 discussion posts
Issue persists with DF 9.7.1b10
Dec 18, 2020  • #20
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Thanks for letting us know. We are going to re-open the issue and look into it further.
Dec 18, 2020  • #21
User Image
the good doctor
46 discussion posts
So how can I disable your window paddign "fix"?
Essentially you have the window go through what appears to me to be a seizure, then finally the window is set properly.

I used a trigger to watch for the window creation, then wait 1000ms, then do ONE "maximize" to set the window properly.
Jan 8, 2021  • #22
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

It currently uses our new window position code, and fixes some other issues as well, so we can't revert it.

Could you send me over a video of what your seeing when it loads?

Thanks!
Jan 12, 2021  • #23
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you try updating to 9.7.2 Beta 3, and enable this advanced setting?
Window Management: Disable Window Moving Fallback Retry

Let us know how it works out :)
Jan 15, 2021  • #24
User Image
the good doctor
46 discussion posts
Hello Keith,
Using the default window movement fallback OR disabling this feature
makes no difference (both selections cause the window to preform the same jitter correction)
Jan 16, 2021  • #25
User Image
the good doctor
46 discussion posts
If I am the only one reporting this bug, then remove the code all together.
I have better UI control/fix with adding a trigger (wait 1000ms, maximize window).

It would be nice though to place a global window identifier (for triggers) with the 'style value' that I discussed above.
Jan 16, 2021  • #26
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Would you be able to attach a video of the issue in action? We'll need to try and reproduce it here but so far haven't had any luck. Hoping a video will help us get a local repro for it.
Jan 19, 2021  • #27
User Image
the good doctor
46 discussion posts
Sure thing Keith. Here is a video of Firefox opening with your fix (note the multiple attempts to correct the window placement).
• Attachment [protected]: 2021.01.24-11.51_01_new.mp4 [109,792 bytes]
Jan 24, 2021  • #28
User Image
the good doctor
46 discussion posts
The commonality that is associated with the programs/windows that display this aberrancy is that they all have a 'Style Value' of 16CF0000(hex) 382664704(dec).
Jan 24, 2021  • #29
User Image
the good doctor
46 discussion posts
Here is Adobe Acrobat opening with my fix (trigger of window created by process name, wait 1000ms, maximize window).

Note: only one correction required (not multiple as the Firefox fix)
• Attachment [protected]: 2021.01.24-12.19_new.mp4 [193,600 bytes]
Jan 24, 2021  • #30
User Image
the good doctor
46 discussion posts
and here is Paint.net opening with no fix
(note the space on the bottom and right sides of the screen)
• Attachment [protected]: 2021.01.24-12.13_new.mp4 [165,013 bytes]
Jan 24, 2021 (modified Jan 25, 2021)  • #31
User Image
the good doctor
46 discussion posts
Realistically Keith, if I am the only one reporting such a problem, then remove the code you created to fix Firefox and I can run individual triggers to correct the problem.

Thanks
Jan 24, 2021  • #32
Keith Lammers (BFS)'s profile on WallpaperFusion.com
You're not the only one that will run into this issue, so we'll keep working on it :)

I've sent this over to our developers to have another look. It was supposed to be a generic fix so we'll investigate why it's not working for Paint.NET and Adobe Acrobat. We'll look into the performance of it as well. On my machine with 9.7.2 Beta 4, it's pretty fast, not sure why it's slower on your machine, but we'll see what we can do.
Jan 26, 2021  • #33
User Image
the good doctor
46 discussion posts
OK - I hope the fix won't have the window going through a seizure process (as in my Firefox video); a simple detection with correction (one time; as with my trigger example) is an elegant fix until it can be determine why certain windows are opened offset.

Thanks!
Jan 27, 2021  • #34
User Image
the good doctor
46 discussion posts
I turned off my trigger for FF for the above purposes.
It seems that turning on the trigger takes presidence over the internal fix!
(the internal fix does not activate if there is a trigger)

This means that FF does not perform the multiple attempts to correct itself!

Now all I need is to have DF detect style values for windows (?)

['Style Value' that has the padding problem is 16CF0000(hex) 382664704(dec)]
Jan 29, 2021  • #35
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

We've released a new beta on our website that should fix this up, available here: https://www.displayfusion.com/Download/Beta/

Please let us know if you run into any issues.

Thanks!
Feb 24, 2021  • #36
User Image
the good doctor
46 discussion posts
The fix looks really great!
The padding issue is some inherent dysfunction within windows, but the fix is very quick and almost imperceptible.
Excellent!
Feb 24, 2021  • #37
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's great to hear, thanks for letting us know!
Feb 26, 2021  • #38
User Image
the good doctor
46 discussion posts
Well the problem is back (don't know with what version it returned or if windows changed something).
The DF fix causes the window to shift position initially a few times but the result may or may not be in the correct final position.

I am thinking a better fix would be to:

Is window is in maximized state?
then check if window extends to top right corner ('screen size' - 'window x position' - 'window size')
if yes, then exit
if no, then maximize window
Feb 20, 2022  • #39
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Are you currently on 10.0 Beta 13, or 9.9?
Feb 24, 2022  • #40
User Image
the good doctor
46 discussion posts
Sorry Keith,
10.0b13
Mar 10, 2022  • #41
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries! I think I can reproduce this here as well, can I just double-check that I'm seeing the same behaviour as you?

  • Open Firefox, maximize it to a split
  • Close Firefox
  • Open Firefox, it ends up in the wrong location (not maximized to the split)
Mar 10, 2022  • #42
User Image
the good doctor
46 discussion posts
Yes, the split is offset sometimes and sometimes not when FF starts.
Sometimes it corrects properly, and sometimes it corrects not properly (screen shifts then corrects, then shifts again to the first position).
Mar 11, 2022  • #43
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok perfect, I will open a new ticket for this since it may not be related to the previous one that we fixed. We'll definitely let you know when it's all sorted out.

Thanks!
Mar 11, 2022  • #44
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