Hello,

Ever since upgrading to 10.1 Beta 4, when I click on the shortcut to a PDF file that I have pinned to my secondary taskbar, it now tries to open the application as a background process and never opens the file. Acrobat is then frozen from opening any other files through any other means until I force-close the applciation, then it will work fine again until I click on one of the shortcuts on my taskbar.

This only seems to happen with PDF files. I've tried with DWG and JPG files and they work fine.

I'm not sure what to do to fix this. Please help.

Chris

Here you are.

That is the screenshot of the edit window. I just moved it onto my main monitor to take the screenshot since the monitor it opens on is vertical and everything gets cutoff.

No becuase it's a shortcut to a file directly not to the executable. It was working fine up until the last update.

Here you are....it was at 4:13pm today.

FYI...I just replicated the error by pinning a PDF file to monitor 3, so it's not just the vertical monitor that has the issue.

Yes it is the default. As I said, this was working just fine up until a recent update.

Also, the shortcuts work just fine if Acrobat is already running. The error occurs when Acrobat isn't running and I click on the shortcuts.

No it doesn't run. Here's the parameters the shortcut used when I pinned it.

Yes, then it works fine.

That link you sent me was for Beta 4, but reinstalling seems to have fixed it. How odd.

Will do. Thanks for the help.

Hey Owen. Looks like its come back again

Here you are. I'm not sure what the file shows, but I tried opening the PDF link on the toolbar (which didn't work) and then was able to open the OneNote link.

Yes, I think so.

That fixed it.

Here you are...it was 9:34 pm.

This is what you had me reinstall.

That was the first debugging info I sent in.