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Evan Pettrey
10 discussion posts
I recently purchased DisplayFusion and I'm running into some issues with screen splitting my 40" 4k monitor:

    Taskbars -the taskbars don't seem to work perfectly across the different splits, of particular problem are the mini-notification icons...you can see these on all three screens (I have things setup to have one screen on the left and two on the right with a horizontal split) but you only seem to be able to interact with the icons on the primary screen

    Maximizing Windows -when you maximize a window, the bottom of it stretches below the taskbar which is a real pain, they also don't always fill all the way on the sides

This is a great piece of software but it's been very discouraging to try and get things working correctly.

Can anybody provide any advice that will provide resolution?

Thanks in advance!
Jul 26, 2016  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's strange, I've never run into either of those problems here. Could you attach a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Copy to Clipboard" button
  • Paste the text into a text file (please don't paste the text directly into your reply, the formatting gets garbled and makes it difficult to parse)
  • Reply with the file attached
Jul 27, 2016  • #2
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Evan Pettrey
10 discussion posts
Thanks for the followup Keither. I've attached the log per your request.

Another issue that has been introduced after my last reboot is that the taskbars on the right side of the screen (which I believe are the additional taskbars vs. the primary driven directly by Windows) has made the text too large in the date/clock and as a result it is pushed off the screen. The primary taskbar is the right size however.

I've included a screenshot which shows this issue as well as the window size being covered by the taskbar as well.

If it helps, I'm running this on a Surface Book.
• Attachment [protected]: 160727 - DisplayFusion Troubleshooting.txt [124,239 bytes]
• Attachment [protected]: DisplayFusion Screenshot.png [50,897 bytes]
Jul 27, 2016  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It looks like Windows might be reporting the wrong scaling level to DF. If you reboot the machine again, is the font size on the taskbar still incorrect?
Jul 29, 2016  • #4
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Evan Pettrey
10 discussion posts
A reboot did fix the text size in the taskbar so that's good.

However, still experiencing issues with the taskbar overlapping full-size windows.

Any ideas there?
Jul 29, 2016  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Regarding the system tray icons not working, are you not able to left or right click on any of them? Or just certain ones?

And for the work area issue (programs maximizing behind the taskbar), I noticed that you have 5px padding configured for the left and right sides of the left split. If you set the padding to 0, does that make any difference?
Jul 29, 2016  • #6
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Evan Pettrey
10 discussion posts
The tray icons issue seems to have been resolved when I upgraded to Beta 10 (pre-opening this thread) so that's good.

The lingering issue seems to be the taskbar overlapping windows. I tried changing the padding to 0 but it still occurs (screenshot attached).

The padding was only set for the right/left and this issue seems to be on the vertical axis so I'm guessing it's not related.
• Attachment [protected]: DF Screenshot 2.png [42,829 bytes]
Jul 29, 2016  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Interesting! Is it all applications that do this, or only specific ones like Outlook?
Jul 29, 2016  • #8
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Evan Pettrey
10 discussion posts
All applications have the same issue.

If you look at the screenshot there you can see Outlook below the taskbar which you rightfully identified but it also shows Spotify on the top side going too low as well.
Jul 29, 2016  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you try updating to 8.0 Beta 11? We've made some monitor splitting improvements for scaling, just wondering if it's fixed your issue up as well.
Aug 5, 2016  • #10
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Evan Pettrey
10 discussion posts
Quote:
Could you try updating to 8.0 Beta 11? We've made some monitor splitting improvements for scaling, just wondering if it's fixed your issue up as well.


Unfortunately that doesn't appear to have made a difference. The windows when maximized still dip halfway below the taskbar (and the lower window extends halfway into it).

It's as if the windows are calculating the 1920x1080 section and maximizing the windows into the full space of that instead of accounting for the space used by the taskbar.
Aug 5, 2016  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, that's really strange. With your split layout and scaling settings, I still can't reproduce it here. And in your troubleshooting info, the workarea size indicates that it should be reserving the space for the taskbar.

Could you backup your settings (Settings > Options > Export) and attach them? Maybe there's something in your settings that's different from mine that's contributing here.
Aug 5, 2016  • #12
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Evan Pettrey
10 discussion posts
I haven't really setup much in the way of custom settings. Even when I was adding padding between the layouts before it was just trying to fix this issue.

I'm using a Surface Book which is a common enough system and it's a pretty new build. I haven't done anything funky with my configuration either that would cause issues like this.

Settings attached as you requested. Hopefully you can find something...it's getting really annoying!
• Attachment [protected]: DisplayFusion Backup (2016-08-05 @ 15-11, 7.99.99.111, GONECOUNTRYSB).reg [67,292 bytes]
Aug 5, 2016  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks, I am really stumped on this. Even with your settings imported, I don't run into this issue. Could you send over a debug log? Here are the steps:
  • On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
  • Restart DisplayFusion
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log
Aug 5, 2016  • #14
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Evan Pettrey
10 discussion posts
I rebooted after installing Beta 11 (I hadn't rebooted before) and things are partially better.

Now the top right split works as expected and it fills the screen properly.

However, the bottom right split now fills the entire area under the taskbar above it.

Previously both the top and right splits would evenly fill half of the taskbar.

Screenshot attached.

I've also attached debugging per your request. Testing was done at 3:43pm EST (though the log should only be for like 2 minutes so it should be pretty easy to find.

Let me know what else you need.
• Attachment [protected]: DisplayFusion.zip [112,354 bytes]
Aug 5, 2016  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
As another test, if you set the taskbar for the top split to the top of the screen (right-click it, navigate to Multi-Monitor Taskbar > Position > Top), do the windows then maximize to the correct sizes?
Aug 5, 2016  • #16
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Evan Pettrey
10 discussion posts
Unfortunately that doesn't appear to fix things either. The bottom right window isn't overlapped but the top right window is overlapped at the top.

Something else I'm not sure I noticed before is that the sizing left-to-right isn't quite right either (2nd screenshot attached).

It appears what the taskbars believe is the center of the screen isn't quite the same as what the windows believe is the center.
• Attachment [protected]: DF Screenshot 4.png [823,446 bytes]
• Attachment [protected]: DF Screenshot 5.png [52,910 bytes]
Aug 5, 2016 (modified Aug 5, 2016)  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just a heads up to let you know that I haven't forgotten about this, we've just been swamped with new cases this week. I will be following up on this next week :)
Aug 11, 2016  • #18
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Evan Pettrey
10 discussion posts
I've uninstalled for now as I was getting frustrated with it. It also seemed to be causing issues when waking from sleep.

Have you tested on a Surface Book? I have the model with the non-discrete GPU and I suspect maybe DF doesn't play friendly with onboard GPU in this system.
Aug 11, 2016  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We don't have a Surface Book here for testing, no, but the video card shouldn't really matter. I'll try testing again with your exact monitor configuration and settings and see if I can reproduce the issue with the taskbar overlapping.

The second screenshot that you posted, where it looks like the window is too wide, is actually correct. That line that you see on the taskbar is actually the left side of the "Show desktop" button, not the edge of the taskbar. If you disable the Show Desktop button on the taskbar, you'll see what I mean :)
Aug 15, 2016  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I was never able to reproduce the issue with the applications being partially under the taskbars, and just had another go at it with no luck. Are you still having this issue with DisplayFusion 8.1.2?
Jan 17, 2017  • #21
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