Processing Ajax...

Title
Close Dialog

Message

Confirm
Close Dialog

Confirm
Close Dialog

Confirm
Close Dialog

User Image
Ken Nischan
14 discussion posts
Hello. Had an odd issue the other day. I joined a Teams meeting at work and I always open them on the upper left LCD. I went to add something to the meeting's chat, and when I went over there the chat area where you type was behind the monitor's taskbar. If I click it, Windows interpreted it as clicking the taskbar not the chat box so I had to change Teams out from maximized and resize it to be able to chat.

It did it with other windows too, so it wasn't Teams specific. I fixed it eventually by just closing and reopening DF. I was just curious if this happens again if there is an in-application way to check/fix that? Not that closing/reopening is particularly onerous, lol, I was just curious.

See attached for example. Thanks!
• Attachment: DF_Taskbar_Overlay.png [53,485 bytes]
DF_Taskbar_Overlay.png
DF_Taskbar_Overlay.png
Jun 26, 2021  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Disabling/re-enabling the DisplayFusion taskbar would probably fix it as well, but it would be good if we could fix the root issue :)

Could you enable debug logging and send us the log next time this happens?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Jun 28, 2021  • #2
User Image
Ken Nischan
14 discussion posts
Will do, thanks.
Jun 30, 2021  • #3
User Image
Ken Nischan
14 discussion posts
It finally did it again. Alas, I don't know specifically when I just happened to notice it just now. It was not doing it Friday, that much I am sure.
• Attachment [protected]: DisplayFusionDebugInfo.zip [123,473 bytes]
Jul 19, 2021  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Ken,

Thanks for sending that over. When the issue happens, if you just close and open the application again, does it still fall down past the taskbar?

Thanks!
Jul 23, 2021  • #5
User Image
Ken Nischan
14 discussion posts
No, closing and reopening DF will fix the issue.

It's not a big deal, I can live with that, just wanted to give you logs in case it helps in some manner. Thanks, have a good weekend!
Jul 23, 2021  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Ken,

Interesting, thanks for that information. It does look like DisplayFusion isn't reserving the space correctly, so we'll have to take a look into that. We may reach out again to collect more information, if need be.

Thanks!
Jul 23, 2021  • #7
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)