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nick220
4 discussion posts
I recently purchased DisplayFusion via Steam. I have a single monitor (Acer Predator x34) with two profiles currently set up. My monitor is set to a 3440x1440p resolution and 95hz refresh rate. I have set one profile to be just the single full screen, and attempting to set the 95hz refresh rate. The second profile is an equal 3 part split of the screen, also attempting to reach that 95hz refresh rate.

My issue lies when loading between the two profiles. It will always knock the screen back down to 60hz, forcing me to open NVIDIA Control Panel or DisplayFusion to fix it, negating the purpose of a key combination option. I have an EVGA GTX 1080ti SC Black, and it's connected via DisplayPort.

Also, this is more weird than annoying, but it shows each profile is at 94hz? Why not the full 95? Is this function intentional?

I don't know if I've just missed a setting, or if locking refresh rates per profiles isn't possible.

Thanks!
Jul 4, 2018  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
It's supposed to load the refresh rate with the profile, but the Windows API takes some weird values for the refresh rate, and we've been running into troubles with the less common ones like 95 and 120. Could you download the tool below, and send us the info from it?

http://www.binaryfortress.com/Files/DisplayFusion/BFCustomerTest.exe

Thanks!
Jul 5, 2018  • #2
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nick220
4 discussion posts
Thanks for responding, Keith. I've run the tool and sent the results to support, I can copy them into a reply here or attach a .txt as well if you'd like. Just let me know!

The request I was given from the submission was # 38159.

Thanks again.
Jul 6, 2018 (modified Jul 6, 2018)  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, thanks Nick! I received the email and I'll add it to our open ticket for refresh rate issues. We'll be sure to let you know when we think we've gotten them all sorted out.

Thanks!
Jul 9, 2018  • #4
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nick220
4 discussion posts
Hey Keith,

I thought I was getting email notifications when there was a reply, but it appears not. So sorry for the length between your reply and mine.

Thank you for letting me know you've added it. I have still been enjoying DisplayFusion regardless, and look forward to being able to swap profiles and having my refresh rate carry over!
Jul 20, 2018  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, thanks Nick!
Jul 20, 2018  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released a new DisplayFusion beta version and we're hoping this issue is all fixed up finally. Could you give it a try and let me know how it goes?

Thanks!
Aug 24, 2018  • #7
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nick220
4 discussion posts
Again sorry about the length in between responses. I tried out the beta and it seems to have fixed that issue with refresh rates! The beta seems to work flawlessly for me. I have not noticed any issues. Thank you so much for your help Keith!
Sep 3, 2018  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Excellent! Glad to hear it, thanks for following up!
Sep 6, 2018  • #9
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