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cableghost
24 discussion posts
Whenever I enable the Screen Saver funtion, my desktop session freezes, to the point I need to hard reset my computer. I've tried using the same screensaver on all displays, different screensavers, etc.

Win 10 Pro x64 1903
6 Displays

Not sure what other info may be related to such an issue. Debuginfo files attached.
• Attachment [protected]: DisplayFusionDebugInfo.zip [28,770 bytes]
Nov 23, 2019  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Does it freeze when the screen saver starts or exits?
Nov 25, 2019  • #2
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cableghost
24 discussion posts
not sure. all i know is when i attempt to get to the desktop again, i cannot, computer frozen. my only option is to hard reset. this has never happened with Windows built-in scr.
Nov 25, 2019  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Is the screen blank when that happens?
Nov 25, 2019  • #4
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cableghost
24 discussion posts
that Q made me realize... when the screensaver is activated, all screens go black. when i then attempt to reopen session, it's at this point it all freezes. here's something interesting... at that moment, the screens with the display connected to the graphics card selected for the screensaver remain black. the screens with the displays connected to a different card, they reappear, but i cannot interact with them as the computer is now Frozen.

this seems to be an issue with multiple displays or maybe multiple graphics cards. BTW,i cannot test with all displays attached to one card... not enough ports.
Nov 25, 2019  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! We've just released a new DisplayFusion beta version and it does include a fix for an issue where the screen saver didn't always exit properly. Could you try updating and let us know if you still run into any trouble after updating.

Thanks!
Nov 26, 2019  • #6
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JimE111
1 discussion post
I too am totally frozen when I try to enable DisplayFusion screensaver.
Even terminated tasks from the Task Manager.
Still won't open.
Apr 19, 2023  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Apr 19, 2023  • #8
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