Screensaver crashes Windows 7

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Pierce Larson

4 discussion posts

Hello - I am having a problem with the Display Fusion screensaver on my windows 7 machine where it crashes (This program has stopped working...message) whenever I move the mouse to disengage the screensaver and return to my desktop. It does it consistently every time. Any thoughts?

Jan 5, 2014 • #1

Is it the DisplayFusion Photos Screen Saver? Or a different one that you've selected in the DisplayFusion Settings?

Jan 7, 2014 • #2

Pierce Larson

4 discussion posts

Keith - It's the Display Fusion screensaver. According to the notes in the program the stock screensaver in windows does not work properly so that's why I am using the Display Fusion. Here is the info from the crash message if that helps:
Description:
Stopped working

Problem signature:
Problem Event Name:APPCRASH
Application Name

FSSaver.scr
Application Version:5.1.1.0
Application Timestamp:5295f6dc
Fault Module Name:KERNELBASE.dll
Fault Module Version:6.1.7601.18229
Fault Module Timestamp:51fb1677
Exception Code:c0020001
Exception Offset:000000000000940d
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033

Jan 8, 2014 • #3

Ok, could you attach a copy of the info from the Settings > Troubleshooting tab as well?

Thanks!

Jan 8, 2014 • #4

Pierce Larson

4 discussion posts

I have attached a copy of the log for you in a .txt file.

• Attachment [protected]: troubleshooting log.txt [65,651 bytes]

Jan 9, 2014 • #5

Thanks! It looks like monitor 1 has the "Use preview mode" box disabled, could you try enabling it to see if that helps?

Jan 9, 2014 • #6

Pierce Larson

4 discussion posts