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Second monitor taskbar not loading on boot

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Nathan Mitchell2
8 discussion posts
Hey guys, having a problem with display fusion on boot. Been using it for years with no probs, taskbar used to load on boot with windows like normal.
But now I have to close display fusion and then reboot it for the taskbar to appear. Anyone had a similar problem? I tried sifting through the settings to find something related but couldn't really find anything. On Windows 10 also
Dec 24, 2021  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Nathan,

Could you send me a copy of your troubleshooting info when the taskbar fails to load? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Dec 29, 2021  • #2
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Nathan Mitchell2
8 discussion posts
No problem, here's the file
• Attachment: DisplayFusionDebugInfo.zip [31,564 bytes]
Dec 30, 2021  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Nathan,

Thanks for sending that over. Was that file sent while the taskbar failed to load? If not, could you send me over another copy when the issue happens?

Thanks!
Jan 5, 2022  • #4
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Nathan Mitchell2
8 discussion posts
Hmm so for some reason I can't even open the settings when I first boot. The one I sent before is after I closed and re-opened df. Dunno seems like it's not fully loading on boot but yeah I can't send over a log unfortunately.
Jan 6, 2022  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Strange, when the issue happens can you open Task Manager and head to the "Details" tab, and see if "DisplayFusion.exe" is listed there?

Thanks!
Jan 6, 2022  • #6
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Nathan Mitchell2
8 discussion posts
Yeah its still appearing as open in the task manager. I've been closing it with task manager and then re-opening it after boot to get it working again... Must be something stopping/clashing with it and stopping
from booting correctly
Jan 6, 2022  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Jan 7, 2022  • #8
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Nathan Mitchell2
8 discussion posts
Alright no prob, just did a log. The boot time is 15:21 pretty sure, or within a minute of that.
• Attachment: DisplayFusionDebugInfo.zip [122,718 bytes]
Jan 8, 2022  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Nathan,

Thanks for sending that over. Do you have any anti-malware programs installed that may be blocking DisplayFusion from launching?

Could you also try a full uninstall and reinstall (make sure this folder is deleted: "C:\Program Files (x86)\DisplayFusion") and see if the issue persists?

Thanks!
Jan 12, 2022  • #10
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Nathan Mitchell2
8 discussion posts
Just tried a fresh install now, made sure the folder in programfilesx86 was deleted. Still doing the same thing :|, I just use the default windows av and haven't changed anything with my antivirus at all... Kinda strange
Jan 13, 2022  • #11
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Nathan,

Can you try rolling back to v9.8 and see if the issue persists? I've attached the link below.

Thanks!

v9.8: https://www.binaryfortress.com/Data/Download/?DownloadID=b33adfbc-22bd-49f7-bbbe-528ca6b9fd76&Log=0
Jan 13, 2022  • #12
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Nathan Mitchell2
8 discussion posts
Just tried 9.8, rebooted my PC and the same problem still. I can see DF in the
tray or whatever it's called. And yeah I can still see that it's 'running' in the background but yeah still doesn't actually boot/open until force closing it.
Jan 14, 2022  • #13
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Nathan,

Okay thanks for testing that. Could you send us in a support request via the Help > Contact Us link on our site?

Thanks!
Jan 18, 2022  • #14
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Nathan Mitchell2
8 discussion posts
Hi so I've been using that version you linked to me via email, and majority of the time it doesn't load correctly like before, but just now after clicking 'no' on a popup about language settings that always appears on this version for me, it actually worked correctly and everything loaded. I'm gonna try a few more restarts and I'll see what happens
Jan 23, 2022  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Interesting! Please keep us posted and we'll go from there :)

Thanks!
Feb 18, 2022  • #16
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