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Greg Hawkins
8 discussion posts
AFter update to V10 of DF the 2nd monitors start button pops up when clicked but immediately disappears. I reverted back to V9.61c and everything worked again. BTW, your website doesn't have OLD DF versions under the OLD VERSION section https://www.displayfusion.com/OldVersion/ - it's only showing V10. Glad I saved a previous copy of DF. :|
Apr 13, 2023  • #1
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Chris Gorringe
35 discussion posts
I can confirm that I have the same issues as Greg on W10 22H2 (19045) with second monitor.
Reverting back to 9.9 resolved the issue.
Greg, if you would like 9.9, I have a copy.
Apr 13, 2023  • #2
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dsb9938
23 discussion posts
I can confirm this issue.
Apr 13, 2023  • #3
User Image
dsb9938
23 discussion posts
Quote:
I can confirm that I have the same issues as Greg on W10 22H2 (19045) with second monitor.
Reverting back to 9.9 resolved the issue.
Greg, if you would like 9.9, I have a copy.


I would like a copy please.
Apr 13, 2023  • #4
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Chris Gorringe
35 discussion posts
Quote:
Quote:
I can confirm that I have the same issues as Greg on W10 22H2 (19045) with second monitor.
Reverting back to 9.9 resolved the issue.
Greg, if you would like 9.9, I have a copy.


I would like a copy please.


Maximum file size for attachments is 50Mb, have you got an email address I can send it to using WeTransfer?
Apr 13, 2023  • #5
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dsb9938
23 discussion posts
Quote:
Quote:
Quote:
I can confirm that I have the same issues as Greg on W10 22H2 (19045) with second monitor.
Reverting back to 9.9 resolved the issue.
Greg, if you would like 9.9, I have a copy.


I would like a copy please.


Maximum file size for attachments is 50Mb, have you got an email address I can send it to using WeTransfer?


dsb9938@yahoo
Apr 13, 2023  • #6
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Chris Gorringe
35 discussion posts
Quote:
Quote:
Quote:
Quote:
I can confirm that I have the same issues as Greg on W10 22H2 (19045) with second monitor.
Reverting back to 9.9 resolved the issue.
Greg, if you would like 9.9, I have a copy.


I would like a copy please.


Maximum file size for attachments is 50Mb, have you got an email address I can send it to using WeTransfer?


dsb9938@yahoo

Sent :)
Apr 13, 2023  • #7
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dsb9938
23 discussion posts
Thanks!
Apr 13, 2023  • #8
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Greg Hawkins
8 discussion posts
If anyone needs a copy of 9.9 go here - https://www.filehorse.com/download-displayfusion/
Works like a charm!
Why does Binary Fortress have a web page dedicated to OLDER SOFTWARE VERSIONS without OLDER SOFTWARE? Hmmmm...
Apr 13, 2023  • #9
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StudioNeuneu
12 discussion posts
Same issue for me, on my computer at home and at work. I am on Windows 10 22H2 too.
Apr 13, 2023  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could everyone here send me over a copy of their troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

The old downloads page now includes our last 5 versions as well.

Thanks!
Apr 13, 2023  • #11
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Chris Gorringe
35 discussion posts
Quote:
Could everyone here send me over a copy of their troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

The old downloads page now includes our last 5 versions as well.

Thanks!


I assume you want us to reinstall V10 and do this?
Apr 13, 2023  • #12
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
We have updated our Old Versions page to show the correct versions now:
https://www.displayfusion.com/OldVersion/

Is anyone here using any Explorer enhancement programs, like Start11, StartAllBack... etc?
Apr 13, 2023  • #13
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Greg Hawkins
8 discussion posts
Quote:
Quote:
Could everyone here send me over a copy of their troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

The old downloads page now includes our last 5 versions as well.

Thanks!


I assume you want us to reinstall V10 and do this?


Excellent question! Binary??
Apr 13, 2023  • #14
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Greg Hawkins
8 discussion posts
Quote:
We have updated our Old Versions page to show the correct versions now:
https://www.displayfusion.com/OldVersion/

Is anyone here using any Explorer enhancement programs, like Start11, StartAllBack... etc?


Thank you Jon!
Apr 13, 2023  • #15
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Greg Hawkins
8 discussion posts
Quote:
Could everyone here send me over a copy of their troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

The old downloads page now includes our last 5 versions as well.

Thanks!


Owen, do you need us to uninstall 9.9 and reinstall 10.0 to accomplish this?
Apr 13, 2023  • #16
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Greg Hawkins
8 discussion posts
Quote:
Quote:
We have updated our Old Versions page to show the correct versions now:
https://www.displayfusion.com/OldVersion/

Is anyone here using any Explorer enhancement programs, like Start11, StartAllBack... etc?


Thank you Jon!

I am NOT using any of those mentioned but I do use Open Shell
Apr 13, 2023  • #17
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
It doesn't matter which version you're on, but if you're running OpenShell that's all the info we need. I was able to reproduce this on my end with that program installed as well, so we'll take a look into it.

Thanks!
Apr 13, 2023  • #18
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Chris Gorringe
35 discussion posts
Quote:
It doesn't matter which version you're on, but if you're running OpenShell that's all the info we need. I was able to reproduce this on my end with that program installed as well, so we'll take a look into it.

Thanks!


Yes I am using OpenShell 4.4.189 as well
Apr 13, 2023  • #19
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StudioNeuneu
12 discussion posts
Same here, Open-Shell 4.4.142.
I didn"t know there was a 4.4.189, I will update it. Thanks!!
Apr 14, 2023  • #20
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Greg Hawkins
8 discussion posts
Quote:
Same here, Open-Shell 4.4.142.
I didn"t know there was a 4.4.189, I will update it. Thanks!!


I would caution using a "Pre-Release" version of Open-Shell (4.4.189) until the DF v10.0 issue is resolved but that's your choice. As Binary addresses the issue with O-Shell and DF you may inadvertently introduce your own problems by installing a "Pre-Release" (My 2-Cents) :)
Apr 14, 2023  • #21
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Chris Gorringe
35 discussion posts
Quote:
Quote:
Same here, Open-Shell 4.4.142.
I didn"t know there was a 4.4.189, I will update it. Thanks!!


I would caution using a "Pre-Release" version of Open-Shell (4.4.189) until the DF v10.0 issue is resolved but that's your choice. As Binary addresses the issue with O-Shell and DF you may inadvertently introduce your own problems by installing a "Pre-Release" (My 2-Cents) :)


I agree but I have been using 4.4.189 now for about 2 months on 3 machines without issues, and I know of about 6 other users who are also using it without any issues.
If in doubt, use 4.4.170 which is the latest release.
Apr 14, 2023  • #22
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta that should fix this up, please let me know if you run into issues after updating.

Thanks!
Apr 17, 2023  • #23
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Chris Gorringe
35 discussion posts
Quote:
We've released a new beta that should fix this up, please let me know if you run into issues after updating.

Thanks!


That appears to fix that issue.
Thanks and will let you of any issues I find.
Apr 17, 2023  • #24
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StudioNeuneu
12 discussion posts
Yes it seems to fixe the issue (10.0.1 Beta 1 with OpenShell 4.4.170), except for one thing.
I configured my taskbar to hide automatically. And when I click the Start Button on the second monitor, the taskbar on the primary monitor go up until the taskbar on the second monitor hide.
I think it shouldn't.
Apr 17, 2023  • #25
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Chris Gorringe
35 discussion posts
Quote:
We've released a new beta that should fix this up, please let me know if you run into issues after updating.

Thanks!

Hi Owen
With 10.0.0.101 Beta1, Although the OpenShell menu opens, the sub-menus open to the right of the main menu and then jump back to the left boundary of the screen so there is still some intereference here.
Apr 18, 2023  • #26
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
@StudioNeuneu Could you send me over a video of the issue?

@ChrisGorringe I was able to reproduce this on my end, so I've added it to our list.

Thanks!
Apr 18, 2023  • #27
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StudioNeuneu
12 discussion posts
This is a video which show the issue.
The primary screen is on the left, when I click on the Start Button, everything is ok.
The secondary screen is on the right, when I click on the Start Button, the taskbar pop up in the secondary screen but also in the primary screen.
• Attachment [protected]: DisplayFusion.mkv [430,379 bytes]
Apr 18, 2023  • #28
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Greg Hawkins
8 discussion posts
After working with software companies for over 3-decades I am impressed with the quick response of Binary to address; research; repair and apply a FIX this quick for a new release. Kudos to the team for placing the customer FIRST by attacking the issue in record time!
Apr 18, 2023  • #29
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JM11
1 discussion post
Quote:
We've released a new beta that should fix this up, please let me know if you run into issues after updating.

Thanks!


I installed the beta release, it resolved the issue for me.

Props to the super quick response from you guys!!!!
Apr 19, 2023  • #30
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Glad to hear it's working :)

@StudioNeuneu If you roll back to v9.9 does the same behavior happen?
Apr 20, 2023  • #31
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StudioNeuneu
12 discussion posts
Yes, it happens too with v9.9
Apr 20, 2023  • #32
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Ah okay, this is the expected behaviour as we have to open the start menu on the primary monitor before we can grab it to move it over.
Apr 21, 2023  • #33
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Chris Gorringe
35 discussion posts
Quote:
@StudioNeuneu Could you send me over a video of the issue?

@ChrisGorringe I was able to reproduce this on my end, so I've added it to our list.

Thanks!


Hi Owen

Just to say that 10.1 Beta 2 doesn't fix my issue of the OpenShell menu jumping to the left screen boundary on my secon monitor. As that to be expected with Beta 2 i.e. not fixed yet in that version?
Apr 28, 2023  • #34
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We haven't fixed that up yet, but we do have it on our list to look into.

Thanks!
Apr 28, 2023  • #35
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Chris Gorringe
35 discussion posts
Quote:
We haven't fixed that up yet, but we do have it on our list to look into.

Thanks!


Understood - I must be more patient! :laugh:
Apr 28, 2023  • #36
User Image
dsb9938
23 discussion posts
Quote:
We haven't fixed that up yet, but we do have it on our list to look into.

Thanks!


I am using Classic Shell. I know, it's old, but I love it.

Info file attached.
• Attachment [protected]: DisplayFusionDebugInfo.zip [33,592 bytes]
May 6, 2023  • #37
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Chris Gorringe
35 discussion posts
Quote:
Quote:
We haven't fixed that up yet, but we do have it on our list to look into.

Thanks!


Understood - I must be more patient! :laugh:


Owen, Beta3 fixes my issue of the menu jumping to the screen boundary!.
Many thanks :):)
May 11, 2023  • #38
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Interesting, thanks for letting us know!
May 12, 2023  • #39
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ChristerT
12 discussion posts
Hello,
have tested with Latest Version: v10.1, Beta 6
But the problem still remains.
You have to press the start button twice.
Jul 17, 2023  • #40
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over a video of the issue?
Jul 17, 2023  • #41
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Chris Gorringe
35 discussion posts
Hi Owen
With 10.1 Beta 6, there is a problem with using TeamViewer.
These are the steps:
1. Open TeamViewer and then be ready to launch the Start menu on the 2nd monitor
2. Open a remote computer in TeamViewer.
3. Whilst TeamViewer is authenticatiing but before the remote site has opened, open the start menu on the 2nd screen.
4. Once the remote site in TeamViewer has opened, close the Start menu and try to reopen it again.
At this point the start menu will always flash open and immeadiately close until the remote TeamViewer site has been closed or minimized.
From this point onwards, the Start menu will always immediately close when TV remote site is open. However, if you minimize the TV remote site, the start menu will then behave normally; restore the remote site and it will go wrong again.
If I restart Display Fusion with the TV remote site still open, the start menu then works again.
This only appears to go wrong if I have the start menu open when the TV remote site opens.
BTW, this is with OpenShell 4.4.190.

Regards
Chris
Aug 15, 2023  • #42
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Chris,

Could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Aug 15, 2023  • #43
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Chris Gorringe
35 discussion posts
Typical. I tried to recreate the problem and I can't !
As soon as I can, I will log it and let you have the trace etc.
Aug 15, 2023  • #44
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