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Xaphyr
13 discussion posts
Hello together, I have a little problem. A screenshot may say more than a thousand words:

https://www2.pic-upload.de/img/37379574/Unbenannt.png
Jul 5, 2024 (modified Jul 5, 2024)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Jul 5, 2024  • #2
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Xaphyr
13 discussion posts
Sure, here it comes.
• Attachment [protected]: DisplayFusionDebugInfo.zip [54,186 bytes]
Jul 5, 2024  • #3
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Xaphyr
13 discussion posts
So no idea how I can prevent this behavior?
Jul 8, 2024  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. If you set your taskbar to normal auto hide, instead of "Enabled, shown with Windows taskbar", does the issue still happen?
Jul 9, 2024  • #5
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Xaphyr
13 discussion posts
Um... where exactly do I find this setting? In Windows, or in DisplayFusion?

edit: By the way, it also happens if I don't hide the taskbar at all.
Jul 9, 2024 (modified Jul 9, 2024)  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
If you right click an empty spot on your taskbar and head to Multi-Monitor Taskbar > Autohide, you can change it there.

With the setting you currently have set, if your Windows taskbar is not set to autohide, it will reveal the taskbar but won't actually have the work area set, so it won't adjust the start menu to be above the taskbar.
Jul 10, 2024  • #7
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Xaphyr
13 discussion posts
Ah, I see. But that only works on the secondary screen (see attachment)and makes no difference.
• Attachment [protected]: Unbenannt.png [615,576 bytes]
Jul 10, 2024 (modified Jul 10, 2024)  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Yeah the primary screen will still have the Windows taskbar, we only support DisplayFusion taskbars on secondary monitors.

Is this happening on both taskbars or just the secondary taskbar?
Jul 11, 2024  • #9
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Xaphyr
13 discussion posts
Just on the primary.
Jul 11, 2024  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Oh strange, if you exit DisplayFusion does the issue persist?
Jul 12, 2024  • #11
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Xaphyr
13 discussion posts
Nope, it appears only with DisplayFusion.
Jul 12, 2024  • #12
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Jul 12, 2024  • #13
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Xaphyr
13 discussion posts
Ok, here it comes. Time is from the beginning of the log.
• Attachment [protected]: DisplayFusionDebugInfo.zip [70,094 bytes]
Jul 12, 2024  • #14
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, there are some errors in there that should point us in the right direction, we'll let you know if we need any other info here.
Jul 16, 2024  • #15
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Xaphyr
13 discussion posts
All right, thank you very much for your efforts.
Jul 16, 2024  • #16
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Xaphyr
13 discussion posts
Can I expect a solution in the foreseeable future?
Aug 20, 2024  • #17
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta that should fix this up, you can grab it here: https://www.displayfusion.com/Download/Beta/

Thanks!
Aug 27, 2024  • #18
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Xaphyr
13 discussion posts
I'm back home today and have installed the update and there's no difference to before.
Sep 18, 2024  • #19
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me an updated debug log from the beta?
Sep 19, 2024  • #20
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Xaphyr
13 discussion posts
Here you go, time doesn't matter, it's permanent.
• Attachment [protected]: DisplayFusionDebugInfo.zip [229,294 bytes]
Sep 19, 2024  • #21
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you clear the log and grab a fresh one, and note the time when you first press the start button or Windows key to open the menu?
Sep 23, 2024  • #22
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Xaphyr
13 discussion posts
11:43

What I noticed today is that it is not the case from the beginning. As long as I only work on the main screen, I have no problem. But as soon as I open the start menu on the second screen for the first time, the start menu on the main screen gets stuck behind the taskbar.
• Attachment [protected]: DisplayFusionDebugInfo.zip [226,260 bytes]
Sep 27, 2024  • #23
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Just an update here, we were able to reproduce something similar on our end, so we've added it to our list to look into. We'll let you know if we have any news on it going forward to see if it fixes your issue as well.

Thanks!
7 days ago  • #24
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