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Chris R S
12 discussion posts
When I click on a start menu folder it does not open up. (Start just closes)
Clicking on a letter in the App list should open up the "alphabet" for quick navigation. (Start just closes)
Right clicking icons does not allow Chanking sizes, etc. (Start just closes)
DF Pro 9.5, Windows 10 May 2019 update.
Chris Stevens
Jun 11, 2019  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Jun 11, 2019  • #2
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Chris R S
12 discussion posts
Here you go Keith!
Chris Stevens
• Attachment [protected]: DisplayFusionDebugInfo.zip [27,224 bytes]
Jun 11, 2019  • #3
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Chris R S
12 discussion posts
Additional information:
Laptop and 40" 4K Tv with 5 splits.
regarless of whch taskbar windows I con I click, or whic monitor/split is active, the start screen is at the center of the large screen. It used to "jump" to tthe appropriate split.
Chris Stevens
• Attachment: 2019-06-11 06_05_10-.png [156,922 bytes]
2019-06-11 06_05_10-.png
2019-06-11 06_05_10-.png
• Attachment: 2019-06-11 06_10_22-.png [4,015,549 bytes]
2019-06-11 06_10_22-.png
2019-06-11 06_10_22-.png
Jun 11, 2019  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Everything in the troubleshooting info looks fine. Could you send over a debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Jun 11, 2019  • #5
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Chris R S
12 discussion posts
!:34
Chris Stevens
• Attachment [protected]: DisplayFusionDebugInfo.zip [53,487 bytes]
Jun 11, 2019  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! If you roll back to 9.4.3, does everything work correctly again?
https://www.binaryfortress.com/Data/Download/?OldVersion=1&DownloadID=9328b3d5-2a58-4202-98c0-93415990f18b
Jun 12, 2019  • #7
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Chris R S
12 discussion posts
Thanks, Keith. Rolling back did not help. (My reccolection is that operation was iffy befor the 9.5(?) update. I might have to try several time to get a folder to open.)
Also, please note that the Windows 10 update was made just afew days ago.

Thanks again,
Chris Stevens
Jun 12, 2019 (modified Jun 12, 2019)  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you resize the Start menu to be much shorter, does that make any difference?
Jun 13, 2019  • #9
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Chris R S
12 discussion posts
Quote:
If you resize the Start menu to be much shorter, does that make any difference?


Sorry for the delayed response. I'm still having problems.

If I resize the Start menu to about 3 tiles high everything orks one or twice. Thing then fail even at this size. When in failure mode, if I resize again, Start closes, but then works once when reopened. I can resize a little or to vert tall with the same result.

This is more workable than having to shut down (task manger) and restart display fusion, but not convenient.

This may not be related, but the start menu always opens on the lower center screen. This is happens regardless screen focus or mouse location when I press the windows key. This also happens when I click the windows icon on any task bar on any screen.
Chris Stevens
Jun 25, 2019  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, thanks for the update! Could you send me a backup of your DisplayFusion settings? (Settings > Options > Export)
Jun 26, 2019  • #11
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Chris R S
12 discussion posts
Thanks. See attached.
Chris Stevens
• Attachment [protected]: DisplayFusion Backup (2019-06-26 @ 09-16, 9.5.0.0, DESKTOP-OK6T60Q).reg [96,884 bytes]
Jun 26, 2019  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you try this and let me know if it makes any difference?

  • Open the DisplayFusion Monitor Configuration window
  • Disable the "Taskbars" checkbox in the "Use these features with splits" section
  • Click OK
Jun 26, 2019 (modified Jun 26, 2019)  • #13
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Chris R S
12 discussion posts
Thanks, Keith. That seems to solve the problem of group tile (folders?) oopening and teh menu explandin to teh alphabet. Also right clciking on tile works.

All splits have an independant task bar. The start menu always oopens in the same location, rather than the split where it was invoked (Some time back, this, used to work - Start opened, then shifted to the proper loation.)
Chris Stevens
Jun 26, 2019  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, I ran into some weird issues with the Start menu opening in the wrong spot with your setup as well. I'm going to add it to our list to investigate further and hopefully we can get it fixed up in a future version.
Jun 28, 2019  • #15
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