Could you send the info from the Troubleshooting tab to me at support@binaryfortress.com?

Thanks!

May 16, 2011  • #2

Sorry, didn't see till now and in the latest beta, 21, the shadow is gone.

May 19, 2011  • #3

oops, and there they are again. :cry:

Here's the troubleshooting info: http://dl.dropbox.com/u/1828618/displayfusionlog.txt

May 19, 2011  • #4

Is it only Outlook? Or does it happen with any application that's on the DisplayFusion taskbar?

May 19, 2011  • #5

any, i tried several they all show up like that.

May 19, 2011  • #6

Ok, and the Troubleshooting info you posted, was that posted while the issue was present?

May 19, 2011  • #7

here a screenshot:

The link above to the logfile has been updated with the troubleshoot info at the same time of the screenshot

May 20, 2011  • #8

Can you try turning off button grouping and see if that makes a difference?

To turn off button grouping, right-click the taskbar and go to Multi-Monitor Taskbar > Group Buttons.

If that makes a difference, turn it back on again, and let me know how it goes.

Thanks!

May 20, 2011  • #9

Also, are you using any custom Windows themes or a modified uxtheme.dll? Thanks!

May 20, 2011  • #10

Tried the group buttons. I click on it, the taskbar reloads, but no change.

I use WindowBlinds.
Your computer has a Windows Experience Index base score of 5.9
Your Windows Graphics Experience score is 7.8

WindowBlinds version : WindowBlinds 7.2 (build 303 - Windows 7 Edition) - 64 bit OS

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
(LGE E2240 (GSM57A3 EDID Override)) 1 is attached to AMD Radeon HD 6900 Series
(LGE E2240 (GSM57A3 EDID Override)) 2 is attached to AMD Radeon HD 6900 Series

Wblind.dll 2011/03/29 11:34:20
Wblind64.dll 2011/03/29 11:34:15
Wbsrv.dll 2010/08/09 14:03:56
SevenConfig.exe 2011/03/29 11:34:52
Wbload.exe 2010/09/07 23:02:35
Wbhelp.dll 2010/09/07 23:02:34
Tray.dll 2010/04/01 17:44:19
Wbload.dll 2010/04/27 11:10:25
Screen.exe 2010/05/26 17:18:43

May 20, 2011  • #11

Ah ok, there are a few compatibility issues between DisplayFusion and WindowBlinds. Would you be able to try it without WindowBlinds running, and just using the default Windows 7 theme? If it is a WindowBlinds issue, we'll added it to our list of compatibility issues we need to fix :)

Thanks!

May 20, 2011  • #12

you can add it to the WB list

May 21, 2011  • #13

Twiddled a bit with the transparency settings in WB, now the shadow only shows up if one hovers over the button. I'd give this one a miss to solve. Not worth the trouble.

May 22, 2011  • #14

Ok, thanks for the update! We are working on some WindowBlinds compatibility issues for sure, so hopefully we'll be able to get the issue fully resolved in the future.

Thanks!

May 23, 2011  • #15