Processing Ajax...

Title
Close Dialog

Message

Confirm
Close Dialog

Confirm
Close Dialog

Confirm
Close Dialog

User Image
Shain Edge
9 discussion posts
I am a Pro User.

When I go to the task manager, I note that Display fusion has dozens and dozens and dozens of entries with the subheading Helperwin. Each one of those eats up from .4 to 4mb of memory.

Why is this happening, and is there a fix in the works?

Windows 10 user.
Jul 11, 2016  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Wow, that's definitely not normal! There should only be 2 of those. Could you send over a debug log?
  • On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
  • Restart DisplayFusion
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log
Jul 12, 2016  • #2
User Image
Shain Edge
9 discussion posts
OK. Sorry for taking so long. I almost forgot the help request as soon as I went to work.

Here is the info requested. Every time the background changes, it makes a new process, and the old processes don't quit.
Oct 9, 2016  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I don't see the attachments, sorry. Could you try attaching them again?
Oct 11, 2016  • #4
User Image
Shain Edge
9 discussion posts
I swear I sent the logs last time. It took a few days for the situation to come back up.
• Attachment: DebugInfo.txt [194,657 bytes]
Oct 13, 2016  • #5
User Image
Shain Edge
9 discussion posts
I can't see the board accepting both attachments. So I'll resend DisplayFusion.log
Oct 13, 2016  • #6
User Image
Shain Edge
9 discussion posts
OK. So, I'm guessing the board isn't accepting the first attachment Browse - button?
Oct 13, 2016 (modified Oct 13, 2016)  • #7
User Image
Shain Edge
9 discussion posts
OK. I give up. I Don't see it accepting DisplayFusion.log attachments, no matter which location I attach to.
Oct 13, 2016  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's strange! How big is the file?
Oct 13, 2016  • #9
User Image
Shain Edge
9 discussion posts
At the moment, only 6.7mb (And yes, just tried to send the file again!)
Oct 14, 2016 (modified Oct 14, 2016)  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's really bizarre. Can you try zipping it and attaching it?
Oct 14, 2016  • #11
User Image
Shain Edge
9 discussion posts
OK One more try.
• Attachment [protected]: DisplayFusion.zip [538,982 bytes]
Oct 20, 2016  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! If you disable the "Use the current Desktop Wallpaper" option on the Settings > Windows Logon tab, then restart DisplayFusion, does this issue go away?
Oct 20, 2016  • #13
User Image
Shain Edge
9 discussion posts
So far the issue has stopped. I'll keep an eye on it.
Oct 23, 2016  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sounds good, thanks!
Oct 26, 2016  • #15
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)