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Taskbar doesn't open with monitor fading enabled

Gerd Kühne
27 discussion posts
Hello,
in Version 9.7.2 Beta 8 when Monitor Fading is active the taskbar is also not opening when window apps are maximized.
Cheers Gerd
Apr 5, 2021 (modified Apr 7, 2021)  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I've split this off from the other topic. We'll test this out and keep you posted on what we can find.
Apr 7, 2021  • #2
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

Could you send me over a video of the issue happening?

Thanks!
Apr 8, 2021  • #3
Gerd Kühne
27 discussion posts
Hello Owen,
on secondary screen it was solved by postion automatic https://www.displayfusion.com/Discussions/View/window-maximize-on-second-screen-not-working/?ID=29437bae-b676-498d-a0a3-37a6d4654106#2.
I have been looking for the same on primary. But I could not find .
So here is the video (for the bad video done with my mobile).
https://1drv.ms/v/s!AlgnChTL3BV2gdJva7P7b1DiMXG-QQ?e=XeDCkh
Cheers Gerd
Apr 9, 2021  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

Thanks for sending that video over. Does the issue persist with all Monitor Fading Modes, or just "Fade Non-Current Monitors"?

Thanks!
Apr 9, 2021  • #5
Gerd Kühne
27 discussion posts
Hello Owen,
tested all other fading modes with a maximized Window on primary screen.
Sorry no Taskbar coming up.
First dump minimal is attached.
Just for information: Taskbar is coming up on primary screen on that part where no window is. The taskbar is opening behind the Window. So in my opinion the fading process is stealing the taskbars "on top".
Cheers Gerd
• Attachment [protected]: DisplayFusionDebugInfo.zip [55,431 bytes]
Apr 10, 2021 (modified Apr 10, 2021)  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

Could you send me over a backup of your settings? You can grab them in the Options tab of DisplayFusion, using the "Export Settings" button.

Also, does the issue happen with any program open, or just Word?

Thanks!
Apr 12, 2021  • #7
Gerd Kühne
27 discussion posts
Quote:
Hi Gerd,
Could you send me over a backup of your settings? You can grab them in the Options tab of DisplayFusion, using the "Export Settings" button.
Also, does the issue happen with any program open, or just Word?
Thanks!
• Attachment [protected]: DisplayFusion Backup (2021-04-13 @ 18-49, 9.7.1.108, DESKTOP-47VSBF3, SettingsWindow).reg [144,012 bytes]
Apr 13, 2021  • #8
Gerd Kühne
27 discussion posts
Quote:
Quote:
Hi Gerd,
Could you send me over a backup of your settings? You can grab them in the Options tab of DisplayFusion, using the "Export Settings" button.
Also, does the issue happen with any program open, or just Word?
Thanks!
Removed some of these BFAPI keys with Email and Password. And it happens with every Program.
Apr 13, 2021 (modified Apr 13, 2021)  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

Thanks for sending that over, I can't seem to reproduce the issue on my end.

Could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Apr 13, 2021  • #10
Gerd Kühne
27 discussion posts
Hey Owen,
I sent you already a dump minimal see post before.
But ok here is a new one.
"L1: Log Minimal" and click Apply OK
Reopened Setting fading on.
Set Outlook to max window
whent to button three or more times (no taskbar)
"Export Info to File"
Sent dump to you.
disabled minimal logging and fading
Hope this helps.
Cheers Gerd
• Attachment [protected]: DisplayFusionDebugInfo.zip [156,842 bytes]
Apr 15, 2021  • #11
Gerd Kühne
27 discussion posts
Hello Owen,
here the same with Explorer Window maximized (no taskbar when fading).
Doing L2 Detailed debug.
Cheers Gerd
• Attachment [protected]: DisplayFusionDebugInfo.zip [244,194 bytes]
Apr 15, 2021  • #12
Gerd Kühne
27 discussion posts
Hello Owen,
before asking me for the L3 All Logging.
Here it is.
Always enabling fading ok
max. Exploer on Primary (no Taskbar)
min. Exploer settings DF export
Disable Logging and fading max. exploer and tasbar is coming up.
Cheers
Gerd
• Attachment [protected]: DisplayFusionDebugInfo.zip [227,583 bytes]
Apr 15, 2021  • #13
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

Thanks for sending all those over

Unfortunately, nothing suspicious seems to be showing up in those logs. If you exit DisplayFusion, and launch it as administrator, does the issue persist?

Thanks!
Apr 16, 2021  • #14
Gerd Kühne
27 discussion posts
Hello Owen,
I stoped displayfusion and run as admin. Same problem.
Same is if I assign a key.
Window maximize. -> down to taskbar with mouse coming up fine.
Pressing key combination. -> down to taskbar with mouse taskbar not coming up.
winver: 20H2 Build 19042.928
no errors on sfc /sannow.
Chnaged DF to 9.7.2 (Beta 9).
Cheers Gerd
Apr 17, 2021 (modified Apr 18, 2021)  • #15
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

Interesting, so if I understand correctly, when you use your mouse to maximize the window it works okay, but when you use a key combination to maximize it, that's when the issue happens?

Thanks!
Apr 19, 2021  • #16
Gerd Kühne
27 discussion posts
Hello Owen,
no! If I use Alt + Ctrl + F to enable fading it also does not work.
Cheers Gerd
Apr 20, 2021  • #17
Gerd Kühne
27 discussion posts
Hello Owen,
I do not understand that you can not reproduce. Primary is an LG UHD Monitor and Secondary is an old LG Plasma HD.
Scenario is always the same:
DF Monitor Fading / Enabling Monitor Fading / Fade Non-Current Monitors
open e.g. Explorer moving it to the left HD Screen
LG HD gets dark.
Moving explorer to primary and maximize the Window on LG UHD
going down with the mouse with Windows taskbar not coming up.
Tell me how I can support you.
Cheers Gerd
Apr 20, 2021  • #18
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

Thanks for clarifying for me. Indeed I have tried those steps, but I still can't seem to reproduce anything. When the issue happens, if you press the Windows key on your keyboard, does the taskbar come up?

Thanks!
Apr 20, 2021  • #19
Gerd Kühne
27 discussion posts
Hello Owen,
yes on press Windows Key startbar comes up.
But after activation of maximized Window it does not come up by mouse.
Cheers Gerd
Apr 24, 2021 (modified Apr 24, 2021)  • #20
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

At the start of this thread, you mentioned the issue was happening on beta 8. Was the issue happening on any betas before that?

If you roll back to v9.7.1 through our downloads page (https://www.displayfusion.com/Download/) does the issue persist?

Thanks!
Apr 26, 2021  • #21
Gerd Kühne
27 discussion posts
Hello Owen,
yes the error is also in the actual 9.7.1 Release.
I have to close all full screen windows before.
Cheers Gerd
Apr 28, 2021  • #22
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

Are you able to reproduce the issue after a fresh boot, or does it only happen after the computer has been running for some time?

Thanks!
Apr 29, 2021  • #23
Gerd Kühne
27 discussion posts
Hello Owen,
first of all thank you for your help on solving this issue.
Now the good and bad message in one. Fading is now working like expected.
The cause was not DF. Normally I am not very stylish . But tried to make Windows Taskbar transparent like DF taskbar. So I installed TranslucentTB. But this was the problem. Maybe after so long seeking to fade out my display I will try to figure out later DF and TranslucentTB working in peace. If you have any suggest I would be happy. But ok it's not your job and maybe a bug of TranslucentTB.
Thank's so much
Gerd
May 1, 2021  • #24
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

Ah, interesting. If you right click the tray icon for TranslucentTB, and go to Advanced > Edit settings, could you send me over the config file that appears?

Thanks!
May 3, 2021  • #25
Gerd Kühne
27 discussion posts
Hello Owen,
sorry but for testing I uninstalled an reinstalled.
I think this problem occurs also with default settings.
Cheers Gerd
May 5, 2021  • #26
Gerd Kühne
27 discussion posts
Hello Owen,
I am totally confused. Last time I reported everything is good while TranslucentTB is uninstalled. Today I have the same error (TranslucentTB uninstalled). Again when Monitor fading disabled the Windows taskbar comes up on maximized window.
Strange. Again searching for the error I found a blog someone complaining taskbar not coming up. The software is doing a dim called dimmer (maybe nearly the same like fading). https://superuser.com/questions/1163969/windows-10-taskbar-is-not-always-on-top.
Part of the Blog: "Pires Dimmer caused this problem for me. Turning it off fixed the issue."
Cheers
Gerd
May 6, 2021  • #27
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

That's really strange, I tested TranslucentTB on my end, and I couldn't seem to reproduce the issue still. Can you close down every non-essential application that isn't DisplayFusion, and see if the issue persists?

Thanks!
May 7, 2021  • #28
Gerd Kühne
27 discussion posts
Hello Owen,
I already said that uninstall TranslucentTB did not the trick. From TaskMgr I deaktivated all except displayfusion and security related.
Nothing! The Windows taskbar is not coming up when I enable fading.
The most annoying problem is that you cannot repruduce the error.
Cheers Gerd
May 14, 2021  • #29
Gerd Kühne
27 discussion posts
Hello Owen,
I tried Dimmer (https://www.nelsonpires.com/software/dimmer) with nearly same behavior. This is the recording including settings and showing taskbar not coming up.
Video:
https://1drv.ms/v/s!AlgnChTL3BV2gdJ371EiNPWk0dPuCA?e=BoXFFl
Monitor Profile:
https://1drv.ms/u/s!AlgnChTL3BV2gdJ4kApwCcrjLKn8qA?e=T3C8um
Difference when you look on the second screen:
https://1drv.ms/u/s!AlgnChTL3BV2gdJ5ONihtLhNMCmNug?e=56Q3m5
it is not dimmed all over. Size in inch is the same size as screen 1.
Ok this dimming is not so fine as the fading ind displayfusion but taskbar is also not coming up. So from my side it must be dependent on the fading process.
Cheers Gerd
May 14, 2021  • #30
Gerd Kühne
27 discussion posts
Hello Owen,
found pangobright (dimming tool):
https://www.pangobright.com/
that does not have the error on partly dimming second screen.
But when enabled Windows taskbar also not comming up.
Cheers Gerd
May 14, 2021  • #31
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

That's interesting it keeps happening when running various different fading programs. It really sounds like there's another program running in the background causing this.

Could you send me over an updated copy of your troubleshooting information? I'll attach the steps again below:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
May 17, 2021  • #32
Gerd Kühne
27 discussion posts
Hello Owen,
directly uninstalled these dimming programs.
This was just for testing.
Cheers Gerd
• Attachment [protected]: DisplayFusionDebugInfo.zip [189,106 bytes]
May 19, 2021  • #33
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hi Gerd,

Thanks for sending that over. Unfortunately without being able to reproduce the issue on our end locally, we're stuck here. I've added this to our list to look into, and I'll keep an eye out to see if any other customers experience something similar. Please let me know if you discover anything further that might be of use.

Thanks!
May 19, 2021  • #34
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