Marcosel
9 discussion posts
Hello, i have 4 monitors, 3 connected to a sim rig (each 1920 * 1080) and one on my desk (3440 * 1440). When i launched first time DF i have all monitor powered on, so i create 2 profile: a main profile with only the desk screen activated and the others 3 disabled; a sim rig profile with the 3 1080 monitor enabled (the central is the main) and the desk monitor disabled. If i load the sim rig profile it's all ok, if i load the main profile the 3 1080 monitor are disabled but it seems windows found something new (with the tipical sound of a new hardware plugged via usb) and windows is trying to extend the main to the disabled monitor, in this situation the pc is unusable. If i power off the 3 1080 monitors it's all ok. But i prefer keep them on and find a solution. Can you help me? I hope I was clear and sorry for my english.
Thank you in advance.
Marco
Marcosel
9 discussion posts
Sure, see attached file.
Thank you in advance.
• Attachment [protected]: DisplayFusionDebugInfo.zip [29,407 bytes]
Thanks for sending that over, it doesn't look like your other monitors are being detected so I'm not sure why it would be trying to activate them. Can you update to our latest beta, recreate your monitor profiles, and see if the issue persists? You can update via the DisplayFusion Settings > Options > Enable "Check for new beta versions", and then click "Check for updates now".
Thanks!
Marcosel
9 discussion posts
Hello, i update DF to latest beta, that not solved the problem because i found the monitors are the problem, i disabled the auto search input and all is ok. But now i have another problem... I setup a profile "Triple Screen", as before the ultrawide is disabled and the triples 1080 are active, i make the main monitor the number 4. When i load the profile (from main to triple) the main monitor became the number 3 (as in the attached screenshot) but i set number 4 as main. Can you help me with this? I attached also the log of the triple profile.
Thank you in advance.
• Attachment [protected]: DisplayFusionDebugInfo.zip [224,287 bytes]
Can you try recreating that profile with #4 set as the primary? We've adjusted our monitor config code in beta 18, so the profiles need to be deleted and recreated after updating to use the new code.
Thanks!
Marcosel
9 discussion posts
Hello! I deleted the profile from profile manager and recreated with number 4 as primary but when i load it from single ultrawide to triple the primary become number 3. I create also a profile with only number 4 active, if i switch from this to triple monitor number 4 remain as main.
Jan 10, 2023 (modified Jan 10, 2023)
•
#7
We're going to make some changes in our next beta that might fix this up, so we'll let you know once that's released.
Thanks!
We've just released a new beta, can you try it out and let me know if the issue persists?
Thanks!
Marcosel
9 discussion posts
Hello! I downloaded latest beta version, deleted triple screen profile and redone it, the issue persist.
Thanks for letting us know, I've opened this back up for us to look into.
Marcosel
9 discussion posts
Hello, i tried but nothing change, see attached screenshot to see if i set it coorectly.
• Attachment [protected]: Cattura.PNG [37,801 bytes]
Yep that looks correct. Thanks for testing that out, we'll let you know when we have anything further.
We've made some further changes in our latest beta. Can you try it out and let me know if the issue persists? You shouldn't need to set that advanced setting anymore.
Thanks!
Marcosel
9 discussion posts
Sorry for the late reply, i tried but nothing change. Do i have to redo the profile?
Marcosel
9 discussion posts
Hello again, the time is 15:44, thank you in advance.
• Attachment [protected]: DisplayFusionDebugInfo.zip [183,029 bytes]
Thanks for sending that over. We've released another beta with some further changes, can you give it a try and see if it works?
