When using the mouse to select text inside a Citrix Application (such as EPIC EMR, Word, Outlook) on my primary monitor, I cannot see the highlighted text until after the mouse stops moving. In Word I am unable to select any text at all. The text will also not autoscroll during the mouse selection to capture all the text in the window, I can only select the text that is actually visible in the window. The mouse selection works fine if I move the Citrix application to my secondary or tertiary window. Any ideas why this is happening and how to restore normal mouse selection inside Citrix on my primary monitor?

Aug 21, 2020  • #1