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v3.1.9 Instant Crash Upon Load

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foogama
6 discussion posts
Running v3.1.9 Pro and it just crashes when it tries to open during Windows Startup. A manual open results in the same thing. No hardware or software changes have occurred either, very strange.

Just the standard Windows 7 window of "This program has stopped working... Close, Debug, Cancel"

I would upload the two dump files but the uploader won't let me upload .mdmp files.

I'm running Windows 7 Ultimate x64

Any ideas?
Jun 21, 2010  • #1
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Pocket
32 discussion posts
I am also running DF3.1.9 on W7 x64
No problems on startup here.
Jun 22, 2010  • #2
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Kevin F.
450 discussion posts
Redownload and reinstall. The only way I think this could possibly happen is if your trying to pirate DF, and, well, we don't like that.

*I am not an associate of Binaryfortress, forgive the tense taken.
Jun 22, 2010  • #3
User Image
b00bie
33 discussion posts
Quote:
I am also running DF3.1.9 on W7 x64
No problems on startup here.


Runs fine on my Home Premium X64

Tom
Jun 22, 2010  • #4
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
I would agree with Kevin, just uninstall, re-download and re-install. That should take care of any installation corruption issues. :)
Jun 22, 2010  • #5
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foogama
6 discussion posts
I already tried uninstalling and re-installing. Exact same issue. I assure you it is not a pirated copy. I purchased a license back in the new year of this year when they offered the 50% off promotion. Last four of my credit card: 4421 if anyone needs to look it up.

I wish there was some other way for me to help troubleshoot, but the program won't even load. See attached for possibly helpful crash info.
• Attachment: Crash.JPG [215,217 bytes]
Crash.JPG
Jun 22, 2010  • #6
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Kevin F.
450 discussion posts
From the looks of it somethings wrong with your .net framework.... Try reinstalling .net framework 2?
Jun 22, 2010  • #7
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foogama
6 discussion posts
Quote:
From the looks of it somethings wrong with your .net framework.... Try reinstalling .net framework 2?


Not sure how you ascertained that, but I tried reinstalling my .net framework and get the following two errors during installation.

I'm on a 64 bit machine trying to install the 64 bit .net framework, so I'm not sure what's wrong.
• Attachment: net_framework_2.JPG [74,987 bytes]
net_framework_2.JPG
• Attachment: net_framework.JPG [71,585 bytes]
net_framework.JPG
Jun 23, 2010  • #8
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Kevin F.
450 discussion posts
Google is a powerful tool my friend. As for your issues with .net... I can't help with that.
Jun 24, 2010  • #9
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foogama
6 discussion posts
I think it's pretty safe to assume anyone savvy enough to even own Display Fusion in the first place has likely already googled their life away to solve a problem prior to hitting the forums.

Thanks for the attempted assistance none-the-less though.

I've never had a problem with this program before. Anyone know what the next step would be? Is there a customer service route I could take?
Jun 24, 2010  • #10
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Kevin F.
450 discussion posts
Not being able to reinstall .net 2 would definitely be linked in, and I found that it was a .net related issue via google is what I meant. wait for Jon to come and see this, he is the actual author of the program, I, alas, am only a forum member.
Jun 24, 2010  • #11
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foogama
6 discussion posts
So how's this for a strange turn of events...

I went to watch a DVD and my tray wouldn't even eject. There were no lights on it either, it didn't even look like it was getting power. I opened up the side of my tower, and sure enough the power cable had come off. I plugged it back in, my system detected the DVD drive, and now Display Fusion works fine again.

I haven't done any other hardware or software changes and can't imagine how that could possibly make a difference, but I'm not going to argue. Everything works fine now. :?
Jun 27, 2010  • #12
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b00bie
33 discussion posts
You just gotta love PC's

Tom
Jun 28, 2010  • #13
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Kevin F.
450 discussion posts
wat
Jun 28, 2010  • #14
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
@foogama: Thanks for following-up, I'm glad to hear it's working again. What a strange problem! :)
Jun 29, 2010  • #15
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djcozmik
16 discussion posts
Quote:
...sure enough the power cable had come off. I plugged it back in, my system detected the DVD drive, and now Display Fusion works fine again...


Is it possible that losing the DVD drive was enough to trip Windows' "significant hardware change" and deactivate? Then, .net stopped working, and consequently Display Fusion.

Just a random theory, though I wouldn't think a DVD drive would be enough to trigger that, and I would think you would get some kind of prompt from Windows if it were the case.
Jun 30, 2010  • #16
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
DisplayFusion and the .NET Framework don't care if Windows is activated, so it shouldn't affect it. Changing a DVD drive shouldn't trip that anyway, I'm not sure what may have happened there. :(
Jul 5, 2010  • #17
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