Running v3.1.9 Pro and it just crashes when it tries to open during Windows Startup. A manual open results in the same thing. No hardware or software changes have occurred either, very strange.
Just the standard Windows 7 window of "This program has stopped working... Close, Debug, Cancel"
I would upload the two dump files but the uploader won't let me upload .mdmp files.
I already tried uninstalling and re-installing. Exact same issue. I assure you it is not a pirated copy. I purchased a license back in the new year of this year when they offered the 50% off promotion. Last four of my credit card: 4421 if anyone needs to look it up.
I wish there was some other way for me to help troubleshoot, but the program won't even load. See attached for possibly helpful crash info.
I think it's pretty safe to assume anyone savvy enough to even own Display Fusion in the first place has likely already googled their life away to solve a problem prior to hitting the forums.
Thanks for the attempted assistance none-the-less though.
I've never had a problem with this program before. Anyone know what the next step would be? Is there a customer service route I could take?
Not being able to reinstall .net 2 would definitely be linked in, and I found that it was a .net related issue via google is what I meant. wait for Jon to come and see this, he is the actual author of the program, I, alas, am only a forum member.
I went to watch a DVD and my tray wouldn't even eject. There were no lights on it either, it didn't even look like it was getting power. I opened up the side of my tower, and sure enough the power cable had come off. I plugged it back in, my system detected the DVD drive, and now Display Fusion works fine again.
I haven't done any other hardware or software changes and can't imagine how that could possibly make a difference, but I'm not going to argue. Everything works fine now.
...sure enough the power cable had come off. I plugged it back in, my system detected the DVD drive, and now Display Fusion works fine again...
Is it possible that losing the DVD drive was enough to trip Windows' "significant hardware change" and deactivate? Then, .net stopped working, and consequently Display Fusion.
Just a random theory, though I wouldn't think a DVD drive would be enough to trigger that, and I would think you would get some kind of prompt from Windows if it were the case.
DisplayFusion and the .NET Framework don't care if Windows is activated, so it shouldn't affect it. Changing a DVD drive shouldn't trip that anyway, I'm not sure what may have happened there.
