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v9.5 Beta 2 - Move Window to Next/Prev Monitor - Wrong Order with Custom Monitor Splits

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Lahma
5 discussion posts
After updating from v9.5 Beta 1 to v9.5 Beta 2, whenever I use my hotkeys (or middle click on the window's title bar) to move windows to the next/previous monitor, the order in which the window moves from monitor to monitor is completely different than it has always been and it is totally illogical.

I have 3 displays total and 2 of them are in portrait with horizontal monitor splits. My setup looks like this:

As you can see, I manually labeled my split monitors with bright red text so I can more easily illustrate the problem.

In the years that I've been using DisplayFusion, the order in which a window would move (when using the "Move Window to Next Monitor" hotkey) between monitors is as follows:
2.1 -> 2.2 -> 1 -> 3.1 -> 3.2
If pressed again, the window would then wrap back around to 2.1 again.

After updating to the newest beta however, the order in which the windows move now is as follows:
2.1 -> 1 -> 3.1 -> 2.2 -> 3.2
If pressed again, the window wraps back around to 2.1 again.

I don't know if this is just a simple bug or if this was an intentional change in the way DisplayFusion perceives monitor order or something, but clearly its a bit offputting to change something like this that has been working the same way for many, many years. Please let me know if I can provide any logs or anything else that would be helpful. I will wait a half a day or so before reverting back to the previous beta in case there is something you need from me (while I'm still running the new beta). Thanks for your help.
System Info:
Windows 10 Enterprise x64 1709 (Build 16299)
Intel i5-4690k
Nvidia GTX 1080 Ti
16GB Ram
• Attachment: DisplayFusionMonitorLayout.png [249,946 bytes]
DisplayFusionMonitorLayout.png
DisplayFusionMonitorLayout.png
May 10, 2019  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
That's really strange! We didn't make any deliberate changes that would cause that. Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
May 13, 2019  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Please disregard my last message, we've found the bug and we'll have it fixed up for 9.5 Beta 4.

Thanks!
May 13, 2019  • #3
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Lahma
5 discussion posts
Quote:
Please disregard my last message, we've found the bug and we'll have it fixed up for 9.5 Beta 4.

Thanks!

Ah, very good! I was going to ask why it wasn't going to be fixed for 9.5 Beta 3... but then I checked the beta download page and figured out why (Beta 3 was released today). I think I will just roll back to Beta 1 now and wait for the release of Beta 4. Thank you for your help!
May 14, 2019  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries!
May 14, 2019  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
This issue should be fixed up in the latest beta, available here: https://www.displayfusion.com/Download/Beta. Please let me know if you still run into any trouble after updating.

Thanks!
May 17, 2019  • #6
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Lahma
5 discussion posts
The problem was indeed fixed in Beta 4. Thanks for the help!
May 18, 2019  • #7
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Gary14
3 discussion posts
I'm having the same problem. Just updated to DF Pro 9.6.1.

I have 3 monitors - 1 (left) & 2 (right) are side by side with 3 above / centered.

Next monitor used to go 1 - 2 - 3 Counter Clockwise. Prev went backwards.
Now Next Monitor goes 1 - 3 - 2. Clockwise.

Don't see any settings to change the order. Getting ready to change the button assignments if needed.
Dec 26, 2019 (modified Dec 26, 2019)  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Gary: [STRIKE]Are any of your monitors stacked vertically?[/STRIKE]
Sorry, should have read your post more carefully. We have reproduced this issue here and we're hoping to have it fixed up for the next point release.

Thanks!
Dec 27, 2019 (modified Dec 27, 2019)  • #9
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Gary14
3 discussion posts
Great! Thanks. Any ETA on that release? Will a notice be sent out about it's release? This is very frustrating.
Dec 30, 2019  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
The issue has been fixed internally, and we're just finishing up final testing on it. We should have a beta out later this week
Dec 31, 2019  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released 9.6.2 Beta 1 and this should be all fixed up

Thanks!
Jan 3, 2020  • #12
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EpicWolverine
2 discussion posts
I also had this issue with the buttons moving windows in the wrong direction (screens set up like a L rotated 180 degrees) and today's beta fixed it. Thanks!
Jan 3, 2020  • #13
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Gary14
3 discussion posts
Just downloaded and installed. Working properly again!

I tried to check for a new version within the product and even when I checked the box to include beta, it didn't find it. Had to download manually. Not a big deal but . . .

Thanks for fixing the issue quickly!
Jan 7, 2020  • #14
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