Processing Ajax...

Close Dialog


Close Dialog

Close Dialog

Close Dialog

Virtual monitors not full emulation

User Image
277 discussion posts
We have an issue with a program that is unable to handle a very wide monitor apparently because it fills the monitor when a particular function (view scanned image) is used (it does not maximize). This shows up when using RDP /span to use two remote monitors remotely controlling an XP PC.

I was hoping I could split the remote span session to correct this issue, but it does not work with this program. While DF taskbar worked and most programs maximized correctly on one screen, this program launched in the middle of the two screens and crashed when viewing the scanned image.

It seems like your virtual monitors feature is not handling all Windows functions that deal with monitors.

I don't think you can test viewing a scanned image as the software is the Meditech Workstation 4 client, which requires a Meditech server cluster. But you might be able to test the launch being incorrectly centered between the two virtual monitors.
Sep 6, 2013  • #1
Keith Lammers (BFS)'s profile on
Bummer that we can't test that application here, but would you be able to do the following?
  • Enable debug logging on the Troubleshooting tab (set it to Logging: Important Only) and click Apply
  • Restart DisplayFusion
  • Reproduce the issue (please note the time so I'll know where to look in the log file)
  • Attach the %appdata%\DisplayFusion\DisplayFusion.log file to this topic (can be found by clicking the 'Open Log' button on the Troubleshooting tab)
  • Disable debug logging after sending me the log

Hopefully there will be some info in the log as to why the window isn't being hooked/moved.
Sep 13, 2013  • #2
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)