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Rick M. Mock
2 discussion posts
I keep trying to open the wall paper menu and it doesn't open. It has stopped changing images. How do I fix this issue?
17 days ago  • #1
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TheGooz
4 discussion posts
Same issue here. Clicking the DESKTOP WALLPAPER function does nothing. I've tried uninstalling and reinstalling ... still no success. I'm running Windows 10 Enterprise (v.22H2).
17 days ago  • #2
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the DisplayFusion Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
16 days ago  • #3
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TheGooz
4 discussion posts
Troubleshoot export file attached.
• Attachment [protected]: DisplayFusionDebugInfo.zip [1,385 bytes]
16 days ago  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Could you open a Run prompt and enter "Winver", then send a screenshot of the output?
15 days ago  • #5
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TheGooz
4 discussion posts
Here's the screenshot...
• Attachment [protected]: WinVer Screenshot.png [20,019 bytes]
15 days ago  • #6
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Scott2525
4 discussion posts
Same issue... DisplayFusion suddenly stopped working and cannot load in images to multiple monitors. Clicking Desktop Wallpaper does nothing but closes out the DisplayFusion window; am unable to update images. Critical in our business. Using v10.1.2 Pro. Extremely frustrating, and critical to fix this ASAP.
• Attachment: DisplayFusionDebugInfo.zip [1,438 bytes]
14 days ago (modified 14 days ago)  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could everyone here send a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
12 days ago  • #8
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TheGooz
4 discussion posts
Debug Log attached.
Log time: 10/23/2024 @1:49pm (PST)
• Attachment [protected]: DisplayFusionDebugInfo.zip [766 bytes]
10 days ago (modified 10 days ago)  • #9
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Scott2525
4 discussion posts
10/23/2024 2:38PM PST
• Attachment: DisplayFusionDebugInfo.zip [2,590 bytes]
10 days ago (modified 10 days ago)  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, can you update to our latest beta and let me know if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/
8 days ago  • #11
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Scott2525
4 discussion posts
Still cannot access Wallpaper to make changes. Following error message:

An error has occurred while loading the Wallpaper Settings.
Failed to call CreateWebViewTHROWS.
The requested resource is in use. (0x800700AA)
[System.Runtime.InteropServices.COMException]
[System.Exception]
8 days ago  • #12
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Can you download this test tool, and run the main exe to see if it works? If a browser window pops up and shows the version number that means your Webview is working, if it just crashes that means there's something corrupt there:

https://www.dropbox.com/scl/fi/hps7sx7g6oyt6g8209vit/WebView2WindowsFormsBrowser-2024-10-28.zip?rlkey=8z5k92vk755y92p7ejrco20yk&st=u07cp315&dl=0
5 days ago  • #13
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Scott2525
4 discussion posts
I ran Webview test that you sent and the test seems to work; got a popup window with SDK build 2849.39. However, DisplayFusion still throws the same error as above.
3 days ago (modified 3 days ago)  • #14
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Can you try the following:

1. Install this test build: https://www.binaryfortress.com/Data/Download/?Package=displayfusion&test-webview=1&Log=0
2. In the DisplayFusion Advanced Settings, turn on "Enable Webview2 logging"
3. Restart DisplayFusion and try to open the wallpaper window
4. Head to this path and send over the "WebBrowser.log" file: C:\Users\(YourUser)\AppData\Local\DisplayFusion
5. Disable Webview logging, and turn on "Disable Webview2 command line"
6. Restart DisplayFusion and try to open the wallpaper window again

Thanks!
2 days ago  • #15
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