Title

Message

Confirm

Want to earn a free DisplayFusion Pro license? We're looking for DisplayFusion translators!
<< DiscussionsReply

Window Not Sizing Properly (Again)

Avatar from Gravatar.com
Jon Via
14 discussion posts
Hello, I had a prior thread and it appeared to be resolved but now it has come back again.

Essentailly, I have my 34" Wide Screen setup using a 50/50 horizonal split. When moving an app over to another section, either 1:1 or 1:2, it maximizes farther than the taskbar (essentially the taskbar floats over the window). It also stops showing me the preview for the split (grays the screen and shows 1:1 or 1:2). If I move the window completely to either side of the screen and invoke the MS windows management, it moves the window to the proper size, but if you hit the maximize button, again it goes under the task bar.

If I close DF and reopen it, it goes back to working as it should for awhile, then stops working again randomly, and I have to close and reopen the app for it to work again.

Thanks.
• Attachment [protected]: 1-notsizedproperly.png [295,381 bytes]
• Attachment [protected]: 2-sizedproperly.png [217,304 bytes]
21 days ago  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I had another customer with a similar issue, and on his system it turned out to be caused by iShadow Virtual Display Manager. Even without it running, there was a background service from that app that was interfering.

Any chance you have that application installed, maybe from a past trial for monitor splitting?
20 days ago  • #2
Avatar from Gravatar.com
Jon Via
14 discussion posts
Quote:
I had another customer with a similar issue, and on his system it turned out to be caused by iShadow Virtual Display Manager. Even without it running, there was a background service from that app that was interfering.

Any chance you have that application installed, maybe from a past trial for monitor splitting?


Hi sir! I do not, however I do have items like teamviewer, Citrix Receiver and a few others installed. I've removed them just in case they fiddle with the display driver, but not much luck there I'm afraid.
20 days ago  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, the next time this occurs, could you send me a copy of your troubleshooting info before restarting DisplayFusion?

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
20 days ago  • #4
Avatar from Gravatar.com
Jon Via
14 discussion posts
Quote:
Ok, the next time this occurs, could you send me a copy of your troubleshooting info before restarting DisplayFusion?

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!


You bet, much appreciated! I'll be back when it happens again :).
20 days ago  • #5
Avatar from Gravatar.com
Jon Via
14 discussion posts
Quote:
Ok, the next time this occurs, could you send me a copy of your troubleshooting info before restarting DisplayFusion?

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!


Hey sir!

It started doing it this morning, only difference was it was working when I first booted up, I locked the screen and ran out of the house for an errand.

Came back, wiggled mouse and unlocked screen, now windows are sizing weird.

Here's an export for you!
• Attachment [protected]: 20190208-DisplayFusionDebugInfo.zip [22,142 bytes]
10 days ago  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Everything in the troubleshooting info looks correct, so I'm a bit stumped here! When this happens again, if you open the DisplayFusion Monitor Configuration window and click Apply, does that fix it?
10 days ago  • #7
Avatar from Gravatar.com
Jon Via
14 discussion posts
Quote:
Thanks! Everything in the troubleshooting info looks correct, so I'm a bit stumped here! When this happens again, if you open the DisplayFusion Monitor Configuration window and click Apply, does that fix it?


Next time it occurs I'll reply back and let you know!
10 days ago  • #8
Avatar from Gravatar.com
Jon Via
14 discussion posts
Just following up, started doing it again.

Launched Monitor Configuration, clicked Apply. Went to the window and hit 'Maximize' and it sized to the proper area.

It LOOKS like when I lock my screen and the monitor turns off, and I come back some time later, log back in, I notice two things.

First, the monitor shows that the GEFORCE G-SYNC is re-enabled (meaning the toast notification on the bottom right comes up), and that a noise for a device inserted is sounded.

Could it be that when the monitor turns off, its removing the monitor from the system, and when it comes back the Monitor placement is off? And restarting the DisplayFusion app resets its placement?

I just noticed that the monitor shows Generic PnP, so I downloaded the drivers for the monitor (AW3418DW), maybe that may fix the power issue and subsequent device change.

Will report back with findings!
7 days ago  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, that's most likely what's happening. DisplayPort monitors will actually disconnect from Windows when they sleep. You can test by disabling monitor sleep to see if the issue stops occurring
7 days ago  • #10
Was this helpful?  Login to Vote  Login to Vote
<< DiscussionsReply