Windows Start-Menu and gap between programm and taskbar

Andy159

17 discussion posts

Hi guys,

i'm currently testing DisplayFusion. The following errors are present:

I have set 4 virtual screens. The task bar is on the 2nd screen (1.2). This is hidden on all other screens. When I open the start menu after starting Windows (or after a sporadic period), it is only briefly displayed on the first screen (1.1). Then only correctly on the second screen (1.2).

2nd problem:
Programs in full screen mode on the 2nd screen (1.2) are opened after restarting the program with a small gap between the program and the taskbar. For example, on screen 1.1 and 1.4, the full-screen windows are completely shifted. See the screenshot and Log-Zip.

Thanks very much
Andy

• Attachment [protected]: DisplayFusionDebugInfo.zip [425,714 bytes]

• Attachment [protected]: Unbenannt.png [222,614 bytes]

Aug 21, 2021 (modified Aug 21, 2021) • #1

Hi Andy,

1) Unfortunately there's nothing we can really do here, we need to wait for the start menu to open before we can hook it.

2) Does the issue persist if you re-maximize the application?

Thanks!

Aug 23, 2021 • #2

Andy159

17 discussion posts

Quote:

1) Okay, thanks.
2) Yes.

Aug 23, 2021 • #3

Hi Andy,

Could you send me over a video of that issue happening?

Thanks!

Aug 24, 2021 • #4

Andy159

17 discussion posts

Hi Owen,

see attachement. I hope you can see it on the edge or below. Unfortunately without a mouse pointer.

Andy

• Attachment [protected]: aufnahme.mp4 [2,857,998 bytes]

Aug 24, 2021 • #5

Hi Andy,

Thanks for sending that over. Could you also send me over a debug log? Here are the steps:

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Reproduce the issue and note the time so we'll know where to check in the log file
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Thanks!

Aug 25, 2021 • #6

Andy159

17 discussion posts

Hi Owen,
20:53 Uhr (with Firefox)
20:54 Uhr (with Thunderbird)

Hope you find the issue!

• Attachment [protected]: DisplayFusionDebugInfo.zip [68,537 bytes]

Aug 25, 2021 • #7

Hi Andy,

Thanks for sending that over. Can you try updating to our latest beta and see if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/

Thanks!

Aug 27, 2021 • #8

Andy159

17 discussion posts

Hi Owen,
I just tested it with the current beta. Unfortunately the same result there too.
It's only for windows that touch the system tray.

Aug 27, 2021 • #9

Hi Andy,

Could you send me over a backup of your settings? You can grab them in the Options tab of the DisplayFusion Settings window, using the "Export Settings" button.

Thanks!

Aug 31, 2021 • #10

Andy159

17 discussion posts

Hi Owen,

i now have a new PC and set it up there as well. The same problem is present here. Can it be related to the screen or its resolution?
Attached are the settings.

Many thanks for your effort!
Andy

• Attachment [protected]: DisplayFusion Backup.reg [66,182 bytes]

Aug 31, 2021 • #11

Hi Andy,

This is really strange, I can't seem to reproduce this at all. I don't think it's related to your screens, it seems like DisplayFusion is reading the restore location wrong.

When you installed DisplayFusion on your new computer, did you copy over a backup of your old settings, or did you use a fresh install?

Thanks!

Sep 1, 2021 • #12

Andy159

17 discussion posts

Hi,
I did a new installation. Sometimes (sporadically) one of the programs (often Thunderbird) maximizes itself correctly. But very rarely and accidentally. Couldn't determine any system.
It is really crazy. Everything is new, only the screen, mouse and keyboard have remained. Windows freshly installed and DF completely reinstalled and set up.

Andy

Sep 1, 2021 • #13

Hi Andy,

We were able to reproduce the issue on our end, so we've added this to our list to look into. I've noted down your contact information, so we'll be sure to let you know if we have any news on it going forward.

Thanks!

Sep 8, 2021 • #14

Andy159

17 discussion posts

You are the best!

Sep 8, 2021 • #15

Andy159

17 discussion posts

Hi there,
can you already say when a solution can be expected?

Thanks Andy

Dec 7, 2021 • #16

Hi Andy,

This is still on our list to look into, but we have no ETA on it.

Thanks!

Dec 8, 2021 • #17

Andy159

17 discussion posts

Hi there,
can you please increase the priority for fixing this bug? I bought the program because it promises a lot and is great. But this error is present every day and is very annoying.

Please, please, please

Mar 30, 2022 • #18

Andy159

17 discussion posts

still waiting...

Jun 1, 2022 • #19

We're planning to have a look at this before the final version of 10.0. We will keep you updated when we have more news.

Thanks!

Jun 2, 2022 • #20

Andy159

17 discussion posts

It's a real shame that you have to wait over a year. I understand that you have a lot of work with the programme. I also love the possibilities. But really, I have several programmes every day that don't open properly. Please fix this bug urgently!

Thank you!

Oct 3, 2022 • #21

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Windows Start-Menu and gap between programm and taskbar