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9.5 Beta 2, cannot load settings window

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johnDF
24 discussion posts
Beta 1 worked fine for me but just upgraded to 9.5 Beta 2 and the settings window just shows the DF logo for 30 seconds then disappears. Based on searched from previous thread I did this:
- sfc /scannow
- dism /online /cleanup-image /restorehealth
- disabled active protection on AVG antivirus
none of the above seems to make a difference. Thanks for any help.

So I went back to 9.4.3 and that still works fine.
May 9, 2019 (modified May 9, 2019)  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send over a debug log for this?

  • With 9.4.3 still installed, on the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Update to 9.5 Beta 2
  • Try to launch the Settings window
  • Send us the %LOCALAPPDATA%\DisplayFusion\DisplayFusion.log file

Thanks!
May 10, 2019  • #2
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johnDF
24 discussion posts
Quote:
Could you send over a debug log for this?

  • With 9.4.3 still installed, on the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Update to 9.5 Beta 2
  • Try to launch the Settings window
  • Send us the %LOCALAPPDATA%\DisplayFusion\DisplayFusion.log file

Thanks!


log file attached, thanks for your help

Also - my trial ends tomorrow but I'm still trying to see if DF works for me - is it at all possible to extend my trial period?
• Attachment: DisplayFusion.log [886,526 bytes]
May 10, 2019  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for the log! I've sent over a new 30-day trial, and we'll let you know when Beta 3 is available to try out.
May 10, 2019  • #4
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johnDF
24 discussion posts
Quote:
Thanks for the log! I've sent over a new 30-day trial, and we'll let you know when Beta 3 is available to try out.

good news, tried beta 3, DF settings now loads normally.

But that 2 second startup delay of the move window to next monitor button is still there, unfortunately.
May 13, 2019  • #5
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