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9.7.2b6 mouse cursor jumping/corruption

Hollo
57 discussion posts
Hi,

In 9.7.2b6, the mouse cursor started to jump around erratically. The problem is most prominent when trying to move the cursor from the topright corner of a dispaly to the one to the right to it, even more so if an (any) maximized application is open on the first one (with the min/max/close buttons in the corner when the mouse is being dragged from).
This problem was not present in 9.7.2b5, confirmed by rolling back and reinstalling both versions multiple times.
Feb 25, 2021 (modified Feb 25, 2021)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Could you send me over a video of the issue happening?

Thanks!
Feb 25, 2021  • #2
Hollo
57 discussion posts
Hello,

Here it is.
Not sure it can be seen very clearly when you don't see my hand on the mouse but I was only moving it back and forth and I can see the cursor jumping back and sticking in place a few times.

Hope this helps.
• Attachment [protected]: 2021-02-25 21-10-36.mkv [663,245 bytes]
Feb 25, 2021  • #3
Mgs
32 discussion posts
I started experiencing this issue after the recent beta update as well. It occurs only in the corners where other monitors meet.
Feb 25, 2021  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Thanks for sending that video over. Do you have "Wrap mouse cursor around left/right monitor edges" enabled in the Mouse management settings in DisplayFusion? If you do, does the issue persist if you disable that?

Thanks!
Feb 26, 2021  • #5
Mgs
32 discussion posts
Quote:
Hello,

Thanks for sending that video over. Do you have "Wrap mouse cursor around left/right monitor edges" enabled in the Mouse management settings in DisplayFusion? If you do, does the issue persist if you disable that?

Thanks!


I do not have that enabled. I tried enabling it just to check and the behavior is the same either way.

The setting "Prevent mouse cursor from sticking in Sticky Corners" may have something to do with it. Normally I have that enabled but when it is disabled the issue goes away.
Feb 26, 2021 (modified Feb 26, 2021)  • #6
Hollo
57 discussion posts
Hi,

I don't have that option enabled either.
Feb 26, 2021  • #7
Memerson
1 discussion post
Quote:
Hi,

In 9.7.2b6, the mouse cursor started to jump around erratically. The problem is most prominent when trying to move the cursor from the topright corner of a dispaly to the one to the right to it, even more so if an (any) maximized application is open on the first one (with the min/max/close buttons in the corner when the mouse is being dragged from).
This problem was not present in 9.7.2b5, confirmed by rolling back and reinstalling both versions multiple times.


Getting the same problem here in most recent beta.
Feb 26, 2021  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Thanks for confirming that. I was able to reproduce the issue on my end, so I've added it to our list to fix up. We'll be sure to let you know if we have any news on it in the future.

Thanks!
Mar 1, 2021  • #9
Hollo
57 discussion posts
Hello,

I just tested beta7 and according to the release notes, this should be fixed but it's still happening. Exactly the way it did in beta6.
Mar 17, 2021  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Strange, is that happening with "Prevent mouse cursor from sticking in Sticky Corners" enabled?

Thanks!
Mar 17, 2021  • #11
Hollo
57 discussion posts
Hello,

Yes it is enabled. I always had it enabled and the problem was not present ever before beta6 (and of course now I had to revert to beta5, the option is enabled and it's working fine).
Mar 17, 2021  • #12
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Could you send me over a backup of your settings? You can grab them in the options tab of the DisplayFusion settings window with the "Export Settings" Button.

Thanks!
Mar 17, 2021  • #13
Hollo
57 discussion posts
Here you go. Hope this helps somehow.
• Attachment [protected]: DisplayFusion Backup (2021-03-17 @ 18-32, 9.7.1.105, HOLLOJE, SettingsWindow).reg [705,856 bytes]
Mar 17, 2021  • #14
Mgs
32 discussion posts
I want to note that 9.7.2b7 resolved the issue for me. I had the setting disabled prior to the update, perhaps doing the same (or rebooting after the update) would be a good to try.
Mar 17, 2021  • #15
Hollo
57 discussion posts
I tried reboot and it did not change. And I don't want to disable this feature because sticky corners drive me crazy.
Mar 17, 2021  • #16
Mgs
32 discussion posts
I'm realizing after a few hours that I was wrong and it isn't working 100% of the time.

It seems to be limited to a single corner, and occurs maybe 10% of the time if I'm trying to replicate it. However with a fullscreen game running (that locks the cursor to a single monitor) it can be replicated every time I mouse to that corner.
Mar 18, 2021  • #17
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

This issue should be fixed up in the latest beta, available here: https://www.displayfusion.com/Download/Beta. Please let me know if you still run into any trouble after updating.

Thanks!
Mar 23, 2021  • #18
Mgs
32 discussion posts
Yep works well again, thanks!
Mar 24, 2021  • #19
Hollo
57 discussion posts
So far it seems to be working for me too.
Mar 25, 2021  • #20
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Hello,

Glad to hear it's working! If you have any other questions, feel free to reach out to us.

Thanks!
Mar 25, 2021  • #21
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