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Beta 15 to v3.3.1 (Beta 16) issues

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Tanquen
10 discussion posts
I was using Beta 15 with out issue but today after installing v3.3.1 (Beta 16) Outlook 2007 went nuts flickering. Tivo Desktop which is off and has never done anything like it before, started crashing with a bunch of errors. I rebooted and Tivo Desktop seemed to be ok but the flickering Outlook did not stop until I closed DF.
May 9, 2011  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you start DisplayFusion back up, does Outlook start having issues again?
May 9, 2011  • #2
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Tanquen
10 discussion posts
Yep. I guess it’s more like a pulse than a flicker. It’s every few seconds and it never did it before and it goes away when DF is disabled.
May 9, 2011  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, can you do the following?

  • Close Outlook
  • Open the DisplayFusion settings
  • Click the Troubleshooting tab
  • Check the “Enable debug logging” box and click OK
  • Open Outlook and let it flicker for 15-30 seconds.
  • Go back into the DisplayFusion Troubleshooting settings and click the “Open Log Location” button
  • Email the “DisplayFusion.log” text file to support@displayfusion.com

Thanks!
May 9, 2011  • #4
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Tanquen
10 discussion posts
Boy can I! Done and done.
May 9, 2011  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Awesome, thanks! We'll review the log and see what we can figure out. I'll keep you posted!
May 10, 2011  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We think we've got the issue fixed up in 3.3.1 Beta 17 which we just released today. Could you update and let me know how it works out?

Thanks!
May 11, 2011  • #7
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Tanquen
10 discussion posts
Still have the same issues after the update and reboot to Beta 17. Outlook 2007 is still flickering and I get the TiVo error.




The install kinda locked up so I'm going to try and uninstall and reinstall.
Still a no go. :(
May 11, 2011  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
So, I emailed Beta 14 to you, but you can ignore it. We've found the issue and it will be fixed in Beta 18 which should be released shortly. After it's released, please update and let me know how it goes.

Thanks!
May 11, 2011  • #9
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Tanquen
10 discussion posts
Ok, thanks.
May 11, 2011  • #10
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Beta 18 is now available, would you be able to give it a try and let us know if the issue has been resolved? Thanks!

http://www.displayfusion.com/Download/Beta/
May 11, 2011 (modified Jul 17, 2011)  • #11
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Tanquen
10 discussion posts
Ok, Outlook looks good. The TiVo errors were more random but I’ll let you know if they come back.

Thanks.
May 12, 2011  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks, just got your email :)

Thank you for all of your help with troubleshooting the issue!
May 12, 2011  • #13
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