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Bug with Windows keypress in 3.4.0 Beta 6

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Nevember
22 discussion posts
Hi guys
If I'm currently using my secondary monitor and press the WIN key, the Start Menu pops up on the primary monitor. Then, when I start typing, the Start Menu on the primary closes, and opens on the secondary monitor.

Thought ya'll like to know, and I hope I explained it well enough. Please ask for clarification if needed.

I'm on Win7 SP1 x64.

Thanks, as usual, for this wonderful product!
Jul 5, 2011  • #1
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siliconman01
339 discussion posts
Bug confirmed on my Win 7 x64 Professional and Win 7 x86 Professional systems. It also happens in earlier versions of DF as well.
Windows 10 x64 Professional on home built with ASUS Maximus VIII Extreme motherboard. Intel I7-6700k CPU,64 gbyte Rip Jaw ram, GeForce 980 Ti graphics card with 3 monitors including Dell P2714T touch screen, 200 Mbps cable internet, 3 ASUS RT-AC88U routers in Aimesh mode, Samsung 970 Pro NVmE M.2 SSD + Samsung 850 Pro 512 gbyte SSD, 8 terabyte WD My Cloud Pro PR2100 external drive, 4 terabyte WD My Cloud Mirror Gen2 external drive, 2 terabyte My Cloud external drive.
Jul 6, 2011  • #2
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for the heads up guys! I've confirmed as well, and we'll hopefully have it fixed for 3.4.0 Beta 7.

Thanks!
Jul 6, 2011  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Quick follow-up: 3.4.0 Beta 7 is out now and this issue should be resolved. Could you give it a try and let me know how it goes?

Thanks!
Jul 11, 2011  • #4
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siliconman01
339 discussion posts
It now opens on the proper monitor. However, the first time it is opened, it is partially behind a vertical left taskbar.
Windows 10 x64 Professional on home built with ASUS Maximus VIII Extreme motherboard. Intel I7-6700k CPU,64 gbyte Rip Jaw ram, GeForce 980 Ti graphics card with 3 monitors including Dell P2714T touch screen, 200 Mbps cable internet, 3 ASUS RT-AC88U routers in Aimesh mode, Samsung 970 Pro NVmE M.2 SSD + Samsung 850 Pro 512 gbyte SSD, 8 terabyte WD My Cloud Pro PR2100 external drive, 4 terabyte WD My Cloud Mirror Gen2 external drive, 2 terabyte My Cloud external drive.
• Attachment: StartPearl.jpg [185,573 bytes]
StartPearl.jpg
StartPearl.jpg
Jul 12, 2011  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Indeed it does! I've added it to our list.

Thanks!
Jul 12, 2011  • #6
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Nevember
22 discussion posts
Quote:
It now opens on the proper monitor. However, the first time it is opened, it is partially behind a vertical left taskbar.


Good catch!

And thanks for being on top of it, Keith!
Jul 12, 2011  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No problem!
Jul 13, 2011  • #8
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chb80
22 discussion posts
Hi,
i am using 3.4.0 Beta 7.

Still having the similar issue: My main monitor is left, display fusion is on secondary on the right.
Primary monitor (windows standard task bar) is fine.

But when i press the Win-Key on the secondary monitor, the display fusion start button is 'glowing' as if it recognized the key press, but still the primary monitor start menu opens, on the secondary besides this glowing nothing is happening.

If i minimize the second monitor applications and put mouse focus to the desktop on the second monitor itself, and afterwards press the Win-Key, the start menu on the second monitor is correctly popping up.

thanks a lot.
Jul 14, 2011  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you enable debug logging and send me the log after reproducing the issue?

To do this:

- Enable debug logging on the Troubleshooting tab and apply the settings
- Reproduce the issue and note the time
- Click the Open Log Location button on the Troubleshooting tab
- Email me the DisplayFusion.log file, the text from the Troubleshooting tab, and the time that the issue occurred

Thanks!
Jul 14, 2011  • #10
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
I think I've found the cause of this issue, it should work correctly in Beta 9 which should be released in the next few days.
Jul 14, 2011  • #11
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chb80
22 discussion posts
thanks a lot for that fast checking...
I will wait for that update then, and if i still face some issues, i will do the log file task (which mail address from the contact page is the best one to send the files to?)
Jul 15, 2011  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sounds good, if it's still broken in 3.4.0 Beta 9, please send the debug logs to support@displayfusion.com

Thanks!
Jul 15, 2011  • #13
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siliconman01
339 discussion posts
Quote:
It now opens on the proper monitor. However, the first time it is opened, it is partially behind a vertical left taskbar.


This appears to be fully resolved on my systems.

Thanks for the prompt fixes.
Windows 10 x64 Professional on home built with ASUS Maximus VIII Extreme motherboard. Intel I7-6700k CPU,64 gbyte Rip Jaw ram, GeForce 980 Ti graphics card with 3 monitors including Dell P2714T touch screen, 200 Mbps cable internet, 3 ASUS RT-AC88U routers in Aimesh mode, Samsung 970 Pro NVmE M.2 SSD + Samsung 850 Pro 512 gbyte SSD, 8 terabyte WD My Cloud Pro PR2100 external drive, 4 terabyte WD My Cloud Mirror Gen2 external drive, 2 terabyte My Cloud external drive.
Jul 18, 2011  • #14
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Excellent, thanks for following-up.
Jul 18, 2011  • #15
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chb80
22 discussion posts
Quote:
Sounds good, if it's still broken in 3.4.0 Beta 9, please send the debug logs to support@displayfusion.com

Thanks!


sorry to say, but upgraded yesterday to 3.4.0 Beta 9, waited for another day until the next full system reboot to be really sure, but: My issue is still there... i'm sending the log files now to above mail along with a short description on what i did.
Jul 19, 2011  • #16
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Thank you for the email, Christian. I have fixed a few more issues that should correct this issue in Beta 10. Once Beta 10 comes out, can you give it a try and follow-up again? Thanks!
Jul 20, 2011  • #17
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chb80
22 discussion posts
Quote:
Thank you for the email, Christian. I have fixed a few more issues that should correct this issue in Beta 10. Once Beta 10 comes out, can you give it a try and follow-up again? Thanks!


sure, i will. Looking forward to each new feature you build in, i just have to :) click the upgrade button each time it is presented to me.
Jul 21, 2011  • #18
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Beta 10 is now available for download:
http://www.displayfusion.com/Download/Beta/
Jul 27, 2011  • #19
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chb80
22 discussion posts
sorry for replying late. In the meanwhile i upgraded first to beta 10, now to beta 11, but the problem remains. I still cannot get the start menu by pressing Win-Key on the secondary monitor (unless i minimize all open windows to desktop first).
Aug 1, 2011  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Christian, can you download 3.3.1 and let me know if the issue exists in that version? We'll need to track it back to a specific version to try and narrow down any changes that would have caused the issue. I apologize for starting from square one, but it appears to be a different issue from what the OP reported.

Thanks!
Aug 2, 2011  • #21
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chb80
22 discussion posts
Hi Keith,
thanks for the hint.
Installed 3.3.1 again right now and ... yeah ... it's working find with that one.
Aug 3, 2011  • #22
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, this will be a bit tedious, but could you update one beta at a time using the installers in the link below? It's got 3.4.0 Beta's 1 through 7 in it. Please let me know which version breaks the Start Menu for you.

http://www.binaryfortress.com/files/DisplayFusion3.4.0B1-7.zip

Thanks!
Aug 3, 2011  • #23
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chb80
22 discussion posts
Thanks, did that right now. It's Beta 4.
Until 3 it's working as expected, as soon as I install 4, the described symptoms start.
Aug 4, 2011  • #24
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok thanks, just to clarify, it does work fine if you just click on the Start button using the mouse?

Also, could you list the programs that you have running on the second screen when it's not working correctly?

Thanks!
Aug 4, 2011  • #25
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chb80
22 discussion posts
The problem is not based on the running programs. I can have multiple windows of whatever type open, as long as i click the underlying desktop wallpaper before pressing the Win-Key it's working (even with programs open, just not focussed).
As soon as i put the focus in any of the open programs (even without changing their monitor or size inbetween, just due to focus switch) it's no longer working.

But, i just tested something else which came to my mind suddenly: I normally work with Win7-Standard-Mouse-Setting "Activate a window by hovering over it with the mouse". I just deactivated that function again, and now everything is working properly. So there seems to be some relation to that functionality.
Aug 5, 2011  • #26
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Awesome, good catch! I've confirmed the issue and will add it to our list.

Thanks!
Aug 5, 2011  • #27
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just a quick update on this: at the moment, we're not able to resolve the issue with the Start Menu when the "Activate a window by hovering over it with the mouse" Accessibility option is enabled in Windows.

However, if you go to DisplayFusion Settings > Advanced Settings, and set the "Taskbar: Windows Key Opens Secondary Start Menu Disabled" option to 1, and restart DisplayFusion, you'll at least be able to use the Windows key to open the Start Menu on the native Windows taskbar.

Thanks!
Sep 28, 2011  • #28
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