Title

Message

Confirm

Want to earn a free DisplayFusion Pro license? We're looking for DisplayFusion translators!
<< DiscussionsReply

Closing windows doesn't close them.

Avatar from Gravatar.com
Ben Yarwood
3 discussion posts
Since I've installed DisplayFusion I'm having a problem where I close a window but it doesn't actually close, it slightly shrinks and goes blurry but remains on my monitor. I can click behind the window, but I cannot click the window..

Any ideas?
Sep 21, 2014  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Wow! I've never run into that before. Does it occur with specific applications only, or all applications?
Sep 23, 2014  • #2
Avatar from Gravatar.com
Ben Yarwood
3 discussion posts
It was with all programs. I've actually just done a Windows re-install, so will test to see if it happens again
Sep 28, 2014  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sounds good, let me know if it's still no good
Sep 29, 2014  • #4
Avatar from Gravatar.com
Nils Schomber
17 discussion posts
I have this problem too, when i have a fullscreen game running on primary display, and using programs on second screen. For a while everything is working, and suddenly when i want to close a programm on second screen, everything on second screen freezes. When i minimize the game one monitor one, then everything is working again for a while.

I have this problem from version 6.0 when i started using DF through 7.0.0 Beta 5.
Oct 14, 2014  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I've been able to reproduce this issue here, and I've added it to our list. I have found a workaround for it though. In the Windows System > Performance Options, disable the "Animate windows when minimizing and maximizing" option.

Hope that helps!
Oct 21, 2014  • #6
Avatar from Gravatar.com
Nils Schomber
17 discussion posts
Thanks for your reply. Good to know that you could reproduce the issue. I'm looking forward to the coming releases. I'm sure, you'll get it fixed.
Oct 22, 2014  • #7
Avatar from Gravatar.com
Nils Schomber
17 discussion posts
The issue is still existent in Beta 7. It seems that it occurs more often in Beta 7 than in previous releases.
Nov 9, 2014 (modified Nov 15, 2014)  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Did you try my workaround from post #6? We haven't been able to fix this up yet, and at the moment, I can't offer an ETA. But the workaround should do the trick
Nov 18, 2014  • #9
Avatar from Gravatar.com
Nils Schomber
17 discussion posts
Your workaround is working. But will this issue be fixed in near future?
Jan 2, 2015  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
To be totally honest, I have no idea. The Prevent Window Deactivation hooks are really tricky, and we haven't had a chance to spend a ton of time on them. I will definitely post an update as soon as we are able to get this fixed up though.
Jan 2, 2015  • #11
Avatar from Gravatar.com
Rob Wojcik650203
3 discussion posts
I'm also having this problem of some programs not closing when I hit the "X" button in the upper right corner of the window. It's not happening with every program. When it does happen, the window for the program I'm trying to close will repeatedly maximize and then shrink to a non-maximized window with each click of the "X" button. The problem goes away immediately if I exit DisplayFusion.

I've tried the workaround suggested in Reply #6 (Windows System > Performance Options, disable the "Animate windows when minimizing and maximizing" option.) but that's not doing anything for me.

I've been right-clicking on the icon in the taskbar for programs that are in this state and selecting "Close Window". That always works.

It's a minor inconvenience but I'd love to see a fix for it.
Oct 15, 2019  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Rob: Are you using Monitor Splitting?
Oct 15, 2019  • #13
Avatar from Gravatar.com
Rob Wojcik650203
3 discussion posts
I'm using monitor splitting. I have two monitors. My lefthand monitor is not split. The righthand monitor is split into 3 areas. I have attached a .jpg file that shows the configuration.
DisplayFusion - My Monitor Spits Configuration.jpg
DisplayFusion - My Monitor Spits Configuration.jpg
Oct 16, 2019  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Could you list the applications that seem to have this issue so that I can test them out here?
Oct 16, 2019  • #15
Avatar from Gravatar.com
Rob Wojcik650203
3 discussion posts
At the moment, I can only think of two circumstances where it's happening:

- Revo Uninstaller Pro 4.2.1 - Clicking on X make the window maximze and then clicking X again returns to the window to normal size. Sometimes if I keep clicking X long enough the window will finally close.

- The problem also seems to manifest itself slightly when I Remote Desktop to another system. When I remote desktop to another system, I get the usual blue control bar at the top of the screen (I’ll include an image of it to this post). When I’m done with my remote session and click the X in the control bar, a huge white window comes up instead of closing the session (I'll include a before-clicking and after-clicking picture in this post). If I click the X a second time, the remote session closes. The problem goes away if DisplayFusion is not running when I do a remote session. I’m not sure what’s changed but I didn’t use to have this particular problem.

It use to happen with GOM Player Plus but it doesn't seem to be happening any more. It probably happens with other programs but I can’t think of what they are right now. The problem does NOT happen with most of the programs that I use.
• Attachment: Remote Desktop Problem.pdf [428,186 bytes]
Oct 17, 2019  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! We have an open ticket for a similar issue with a couple of other apps, so I will add these to the list to re-test when we fix that up.
Oct 18, 2019  • #17
Avatar from Gravatar.com
lasda
9 discussion posts
Add to the list these things: Thunderbird -- can't delete messages clicking on the Delete button. Pressing the keyboard Delete key deletes the messages, but not clicking. Also, Slack at reboot pops up and won't go away by clicking close. You have to right click the icon in the bottom bar and choose "Close Window" to get Slack off the screen. Normally, it does not show up at all during a reboot.

To be fair to Display Fusion -- I am sure a recent update did this to my computer. I have two computers with multiple displays and the second one does not have issues so far. If I turn off Display Fusion, the computer works better, but I have to do the hack listed above and turn off some of the system display enhancements to make it work even without Display Fusion running.
Oct 19, 2019  • #18
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Those last two are super weird! I can't reproduce that issue with Slack at all. Do you use the regular installed version of Slack, or is it installed through the Windows Store?

Re: Thunderbird, do other buttons on the toolbar work, just not the Delete button?
28 days ago  • #19
Avatar from Gravatar.com
lasda
9 discussion posts
I applied a Windows update today, reset everything to letting Windows decide the display settings, rebooted and so far, everything is working. The update that might have fixed it was KB4524752.
28 days ago  • #20
Avatar from Gravatar.com
lasda
9 discussion posts
Second day -- everything is still working! I'm guessing the update fixed the problem.
27 days ago  • #21
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, great! Thanks for the update
27 days ago  • #22
Avatar from Gravatar.com
lasda
9 discussion posts
FYI -- I sat down to my computer yesterday and the problem was back. A Slack window had popped up and could not be closed by clicking in the upper right corner. Thunderbird email messages could not be deleted by clicking on the "Delete" button and if the message had blocked material, clicking on the button to show the display options would not work either.

I exited Display Fusion and everything came back to normal. No updates has installed over night.

This morning, I manually turned Display Fusion back on and so far it is working fine.

I did not reboot the computer during all of this.
18 days ago  • #23
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I had someone else report something similar, and it seemed to be related to a Slack update. The next time this happens, if you close Slack using the system tray icon, but don't restart DisplayFusion, does the issue go away?
17 days ago  • #24
Avatar from Gravatar.com
lasda
9 discussion posts
Interesting -- what you say can have some sense. Your message came moments after having Slack pop up sometime during the night. I had already shut down Display Fusion and started it back up.

So, I waited until this morning and no Slack this morning and the system is behaving.

But, as memory serves me, simply shutting off Slack does not fix the problem. Rebooting the system did not fix it either. For the last week, restarting Display Fusion does fix the problem until something happens that makes the system weird and then you just restart Display Fusion again for a day or two more of normal operation.

I will report back the next time the system gets weird...
16 days ago  • #25
Avatar from Gravatar.com
lasda
9 discussion posts
Slack popped up this morning again. Seems like it shows up every other morning. I closed it and still could not close windows by clicking. Stopped and started Display Fusion and back to working again!
15 days ago  • #26
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks for checking that out for me! The next time this occurs, could you grab a copy of the DisplayFusion troubleshooting info (before restarting DisplayFusion) and attach it?

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
14 days ago (modified 14 days ago)  • #27
Avatar from Gravatar.com
lasda
9 discussion posts
Here it is -- same problem. Slack shows up and some clicking stops. Mainly closing windows by clicking in the upper right corner. You can close them by using the task bar. Stopping and starting Display Fusion makes the problem go away...
• Attachment [protected]: DisplayFusionDebugInfo.zip [27,389 bytes]
13 days ago  • #28
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I found this thread which sounds like it's similar to your issue: https://www.reddit.com/r/Slack/comments/djn107/slack_preventing_clicking_on_parts_of_screen/

Could you try updating to the latest version of Slack?
https://slack.com/intl/en-ca/downloads/windows

If updating Slack to 4.1.2 doesn't help, could you enable L1 logging and send the debug log the next time it happens?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
13 days ago  • #29
Avatar from Gravatar.com
lasda
9 discussion posts
There was a Slack update waiting -- I applied it and now we will wait a couple of days and see if that fixed it!
13 days ago  • #30
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sounds good, keep me posted!
12 days ago  • #31
Avatar from Gravatar.com
lasda
9 discussion posts
Four days after applying the Slack update and no problems to report!
7 days ago  • #32
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Excellent, glad to hear it!
7 days ago  • #33
Was this helpful?  Login to Vote  Login to Vote
<< DiscussionsReply