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DisplayFusion wont open the settings window.

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Maliquem
21 discussion posts
The program is working fine expect the settings. Every time I click on the settings options, the loading banner appears, but no window is open. Simple nothing happens. I already reinstalled the program, but the problem remains.

I need to modify some triggers and can't do it now...
Dec 8, 2018  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Which version of Windows are you running?
Dec 10, 2018  • #2
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Maliquem
21 discussion posts
Windows 10 - 1803
Dec 10, 2018  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Are you comfortable using regedit? If so, could you do the following?

  • Exit DisplayFusion
  • Set Computer\HKEY_CURRENT_USER\Software\Binary Fortress Software\DisplayFusion\LogDebugLevel to 1
  • Launch DisplayFusion
  • Try opening the settings
  • In File Explorer, paste the following into the address bar: %localappdata%\DisplayFusion
  • Zip up DisplayFusion.log and reply with it attached

Thanks!
Dec 12, 2018  • #4
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Maliquem
21 discussion posts
Here
• Attachment [protected]: DisplayFusion.zip [40,282 bytes]
Dec 13, 2018  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks, I'm not seeing anything super out of the ordinary in the log :(

Could you try installing the latest 9.4 Beta and let me know if the settings window is broken there too?
Dec 13, 2018  • #6
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Maliquem
21 discussion posts
Still the same
I could remove completely and the install again. See if works.
The only problem is that I did save my configurations (Triggers, Functions and etc.)

I really don't want to do all those things again :/
I will put the log with the 9.4 installed.
• Attachment [protected]: DisplayFusion.zip [15,290 bytes]
Dec 13, 2018  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Doing a full uninstall won't likely help. It sounds like the process is just dying for some reason. Does the Windows Event Viewer > Application log show any errors after trying to launch the Settings window?
Dec 14, 2018  • #8
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Maliquem
21 discussion posts
My Windows 10 is in PT-Br. So my logs will be in that language too.
But there was 3 error on it.

I put it in the Google Translation for better comprehension.
• Attachment [protected]: Windows Log Erro.zip [1,878 bytes]
Dec 14, 2018  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I've passed those errors over to our devs to see if they can offer some insight there.
Dec 18, 2018  • #10
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Maliquem
21 discussion posts
Thanks
Dec 18, 2018  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
The log seems to show that it's crashing when trying to access the PT-BR mui file for the mystify screen saver, which is really strange.

What antivirus are you running on your system?
Dec 19, 2018  • #12
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Maliquem
21 discussion posts
BitDefender. but i already tested with the AV off.
Dec 20, 2018  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks for trying that out! I'll test on a system here with the PT-BR language pack and see if I can reproduce the same issue.
Dec 20, 2018  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Is PT-BR set as your Windows display language?
Dec 20, 2018  • #15
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Maliquem
21 discussion posts
Quote:
Is PT-BR set as your Windows display language?


Yes.
Dec 21, 2018  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, I wasn't able to reproduce it like that, could you attach a backup of your settings? (Settings > Options > Export)

Thanks!
Dec 22, 2018  • #17
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Maliquem
21 discussion posts
Quote:
Ok, I wasn't able to reproduce it like that, could you attach a backup of your settings? (Settings > Options > Export)

Thanks!


How I do that if I can't open the settings window??
Dec 22, 2018  • #18
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Hah, yep, sorry about that, I didn't really think that through. Are you comfortable using regedit? If so, can you export the following registry key?

HKEY_CURRENT_USER\Software\Binary Fortress Software\DisplayFusion
Dec 23, 2018  • #19
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Maliquem
21 discussion posts
Here
• Attachment [protected]: DisplayFusion.reg [323,072 bytes]
Dec 23, 2018  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks, still no issue for me here

If you try these commands at an elevated command prompt, they should try to repair any issues with the Windows system files. Can you see if that helps?

  • sfc /scannow
  • dism /online /cleanup-image /restorehealth
Dec 31, 2018  • #21
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Maliquem
21 discussion posts
I updated the Windows to 1809 version, and now is working normally again.
Thanks for all the attention and care. I hope the problem doesn't appear again.
Jan 1, 2019  • #22
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, glad to hear it's all good now!
Jan 3, 2019  • #23
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Linfeng Li948660
8 discussion posts
[This is meant to be a reply to this post: https://www.displayfusion.com/Discussions/View/displayfusion-command-line-tool-displayfusioncommandexe/?ID=06d90ec9-5e5a-4be2-8540-6b52fbb4536e#12 Apologize for double-posting.]
Glad to find a similar Overwrite option also for Window Position Profiles: in Advanced Settings window, searching for Overwrite reveals it. The name is "Disable Overwrite Confirmation Prompt" under the Window Position Profiles section. Thanks a lot!
14 days ago (modified 14 days ago)  • #24
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