Title

Message

Confirm

Want to earn a free DisplayFusion Pro license? We're looking for DisplayFusion translators!
<< DiscussionsReply

Error during Windows Remote Assistance

Avatar from Gravatar.com
Dariusz Stochmal
3 discussion posts
I'm getting this error pop up when I use Windows Remote Assistance, was wondering if there is a fix for this.
• Attachment [protected]: displayfusionissue.jpg [47,278 bytes]
23 days ago  • #1
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
When do you see this popup, and is it on the remote or local machine?
21 days ago  • #2
Avatar from Gravatar.com
Dariusz Stochmal
3 discussion posts
Local machine, if I unistall DisplayFusion, popup is gone.
20 days ago  • #3
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Interesting, let me look into it more and get back to you.
20 days ago  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
The following steps should resolve this issue. We're also planning on automatically blacklisting the hooks for msra.exe in the next version.

  • On the DisplayFusion Settings > Compatibility tab, click Add.
  • Set the "Application" field to: c:\windows\system32\msra.exe
  • Enable the "Disable Application Hooks" checkbox.
  • Click OK, then OK again.

Hope that helps!
15 days ago  • #5
Avatar from Gravatar.com
Dariusz Stochmal
3 discussion posts
So I configred Diosplay Fusion to disable hooks, restarted but it is still happennning.

I have enclosed screenshots of my configuration also, I have SCCM installed on my compouter and when I do remote assistance from there, this error message will still pop up.
• Attachment [protected]: hooks.jpg [37,971 bytes]
• Attachment [protected]: remoteassistance.jpg [74,405 bytes]
• Attachment [protected]: sccmremote.jpg [49,926 bytes]
2 days ago  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, could you try enabling the "Disable Shell Hooks" option in the DisplayFusion Settings > Advanced Settings window?
1 day ago  • #7
Was this helpful?  Login to Vote  Login to Vote
<< DiscussionsReply