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Error Failed to call setdisplayconfig

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3 discussion posts
When I try to load a monitor profile, I get the following message;

An error has occurred while applying your new Monitor configuration.
Please check your settings and try again.
Error: Failed to call SetDisplayConfig. [HR: 31]

This problem appears after having unplugged an HDMI from by computer and then putting it back again. I assumed this was due to windows/display fusion not seeing the monitor which has been reinserted as the same one that was a part of the monitor profile. I have tried to setup the monitor profile again, and then saving, without then touching the cables. However the issue keeps persisting everytime I try to load the desired monitor profile.
8 days ago  • #1
Owen Muhlethaler (BFS)'s profile on
Hi Nathaniel,

Could you delete and recreate that profile, and then send me over a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

The next time you receive this error, could you grab another copy of your troubleshooting info and send it over?

7 days ago  • #2
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