Processing Ajax...

Title
Close Dialog

Message

Confirm
Close Dialog

Confirm
Close Dialog

Confirm
Close Dialog

User Image
Moderatelyconfused
9 discussion posts
Hello all,

I have a fresh install of both Windows 10 and Displayfusion, and it seems like Windows 10 is overriding Displayfusion. I only see the Windows 10 background, but I see an image from my wallpaper folder in Displayfusion when it is open.
Nov 14, 2021  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I've never run into that before, that's really strange! Could you send me a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Nov 15, 2021  • #2
User Image
Moderatelyconfused
9 discussion posts
Thanks for the quick reply. Hopefully it's just a setting I've misapplied. Here's the log file:
• Attachment [protected]: DisplayFusionDebugInfo.zip [29,760 bytes]
Nov 15, 2021  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I don't see anything out of the ordinary in the troubleshooting info, unfortunately. If you try a full reboot and then try to apply the DisplayFusion wallpaper again, does that make any difference?
Nov 16, 2021  • #4
User Image
Moderatelyconfused
9 discussion posts
Unfortunately that didn't work. I feel like I'm missing something, but I'm not that familiar with Windows 10, I hung onto 7 for too long. Right now I have the default Windows wallpaper set, and then when I open up DF and apply the wallpaper, it changes my background to whatever color I have set as default in Windows. It's almost like it's turning the images 'clear'. I'll keep tweaking settings.
Nov 16, 2021  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you go to %localappdata%\DisplayFusion and open the "Wallpaper_1.png" (or Wallpaper_2.png) file, does it have the images you've configured in the DisplayFusion Settings?

If so, if you go to the Windows wallpaper settings, does it show that file as being selected for the wallpaper?
Nov 17, 2021  • #6
User Image
Moderatelyconfused
9 discussion posts
Yes, that image matches what should be displayed in DisplayFusion. I'm far from an expert, but since I'm just guessing here it seems like Windows is not allowing DisplayFusion to manage the desktop wallpaper even though I have that option checked.

-edit-

A permissions issue maybe? I checked my sync settings thinking that might be it but they're off.
Nov 18, 2021 (modified Nov 18, 2021)  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, it definitely sounds like Windows is either blocking the wallpaper, or is just broken. If you go to Windows Settings > Ease of Access, is "Show desktop background" enabled?
Nov 19, 2021  • #8
User Image
Moderatelyconfused
9 discussion posts
Yes it is. Something odd that I noticed: If I change my background from solid color to image, the change only lasts about 10 seconds and then reverts back to that solid color. I'm going to try a reinstall of DisplayFusion today and see if that helps.
Nov 20, 2021  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sounds good, keep me posted on how that works out :)
Nov 24, 2021  • #10
User Image
Moderatelyconfused
9 discussion posts
I did some testing, and it's pretty odd. I still had the issue where when I changed my wallpaper settings in Windows from "Solid Color" to "Picture" it would keep those settings for about 5 seconds and then revert.

I then uninstalled it and tested the wall paper settings and they held.

Reinstalled DisplayFusion and I'm back to the same problem again. If I uncheck "Allow DisplayFusion to manage the Desktop Wallpaper" I can get Windows to stop reverting from solid color to a picture.

It seems like the problem is Windows and Displayfusion fighting over who has control.
Nov 26, 2021  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, sounds like it! Would you be able to send me a full debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Try applying the wallpaper and wait for it to automatically revert
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Nov 26, 2021  • #12
User Image
Moderatelyconfused
9 discussion posts
Here you go!
• Attachment [protected]: DisplayFusionDebugInfo.zip [219,574 bytes]
Nov 26, 2021  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I don't see anything out of the ordinary in the log unfortunately. As far as DisplayFusion knows, the wallpaper was set successfully.

Do you have any remote desktop software like TeamViewer that might be removing the wallpaper?
Nov 30, 2021  • #14
User Image
Moderatelyconfused
9 discussion posts
Nope, clean install of Windows, and DisplayFusion was probably the third program I installed. Don't waste too much of your time on this. My software key is probably 10 years old or more, so I've definitely got my money's worth out of it. I'll keep trying random things.
Dec 1, 2021  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, this is a real stumper! If I think of anything else to check as well I will definitely let you know.
Dec 3, 2021  • #16
User Image
Moderatelyconfused
9 discussion posts
After months of stumbling around the internet, I finally found a post that fixed my problem:

https://answers.microsoft.com/en-us/windows/forum/all/desktop-background-picture-changes-to-solid-color/5cf32f35-d8a6-42ac-ac77-6c6a422a2b73

Go down to DaveM121 for what fixed my issue.

    Open Windows File Explorer

    On the View Ribbon, temporarily turn o 'Hidden Items'

    In the address bar paste this and hit Enter:

    %appdata%\Microsoft\Windows\Themes

    In the resulting folder, delete the file named TeanscodedWallpaper

    Restart your PC and you should be able to set a new picture as your Desktop wallpaper . ..

I appreciate all the help you gave me, and I just want to make it clear that this was a Windows issue, and not a DisplayFusion issue.
Jun 4, 2022  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Nice find, thanks for following up to let us know how you fixed it!
Jun 7, 2022  • #18
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)