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matlai17
3 discussion posts
Hello, I am having a problem with the memory usage of DisplayFusion. At the time of writing it is using 667 MB of memory and rising according to the task manager and I have seen it go up to 1 GB of memory before in these past few weeks. I doubt either of these values are normal so I would like to ask for assistance in fixing this issue.

It does seem somewhat erratic. Some times, with only a day and a half of computer uptime DisplayFusion would be using 1 GB of memory but sometimes it would only be at about 150 MB.

If I need to post something to help with the diagnostics just let me know.
Nov 22, 2013  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you could attach the DebugInfo.html file (can be found by clicking "Open Log" on Settings > Troubleshooting), that would be great! We'll check it to see if something might be hooking DisplayFusion, and we'll go from there :)

Thanks!
Nov 22, 2013  • #2
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matlai17
3 discussion posts
Thanks for the reply. Hopefully the DebugInfo file will help.
• Attachment [protected]: DebugInfo.html [105,788 bytes]
Nov 22, 2013  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I don't see anything obvious, but I had another customer report similar memory usage, and I've asked him for his info as well. As soon as I receive it, I'll compare the two and see if there's something similar on your systems that might point us in the right direction. I'll keep you posted as soon as I have more news!
Nov 23, 2013  • #4
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matlai17
3 discussion posts
Okay, thanks a lot.
Nov 23, 2013  • #5
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Travis Cox
1 discussion post
I am having the same issue, every day or so I have to either reboot my computer or kill the DisplayFusion task and restart it manually. Currently, after about 18 hours of uptime it is at 333MB. I have seen it climb as high as 1.6GB.
• Attachment [protected]: DebugInfo.html [106,228 bytes]
Nov 26, 2013  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks guys! One thing I've noticed between you two and this fellow (http://www.displayfusion.com/Discussions/View/excessive-memory-usage/?ID=1fd16e02-3db2-4e3f-a36d-48d5e30ad6f2) is that you're all using BitDefender. I'll grab a trial of BitDefender and see if I can reproduce these issues here.
Nov 26, 2013  • #7
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David Olsen
3 discussion posts
Can confirm that adding the Display Fusion Program Files folder / *.exe to the excluded list for the active virus control scanner in BitDefender appears to fix the memory leak problem.

After almost 30 hours up time, the DisplayFusion.exe process is still only using <100MB of memory, similar to my long term historical observations.
Nov 29, 2013  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yep, same here as well. Thanks for posting that solution David!
Nov 29, 2013  • #9
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