
houseofg
6 discussion posts
Hi all - Upon updating to 9.7 (in Windows 10), DisplayFusion itself (including the taskbar right click menu, the settings window, and all title bar buttons) is at a much higher DPI/resolution than all my other windows, which remain where I want them in that regard.
I cannot figure out why this happened or how to fix. Of course, it's also currently very hard to even read all the settings! :D
See attached jpg to get a sense of what I'm talking about, at least in terms of comparing resolutionas (not that legible on my actual desktop because much smaller).
Any assistance would be greatly appreciated.

DF vs desktop.jpg

houseofg
6 discussion posts
Hi - It's been an issue ever since the update, so logging in and out/restarting has not helped. Here is the requested log. Thanks.
• Attachment [protected]: DisplayFusionDebugInfo.zip [26,338 bytes]
Jul 2, 2020 (modified Jul 2, 2020)
•
#3
Thanks! It seems to not be reading the video card or monitor details correctly. Are you logged in through remote desktop, or is this local? And how is the monitor connected? Directly to the computer, or through a USB dock or USB display adapter?

houseofg
6 discussion posts
Yes, I'm connecting via Microsoft Remote Desktop. I am using a 16" Macbook Pro and I do a dual display with an LG UltraFine via USB-C direct connection. The resolution is off regardless of which monitor I am looking at DisplayFusion on, if relevant. The strange thing is that this was not an issue with the exact same set up, prior to updating to 9.7.

houseofg
6 discussion posts
Good morning. Sure thing. Here you go, though I'm not sure how helpful it will be, because even after rolling back it looks like the resolution issue persists.
• Attachment [protected]: DisplayFusionDebugInfo9.6.1.zip [23,304 bytes]
No worries, thanks! There isn't a solution to that at the moment because Windows is reporting the wrong scaling level to DisplayFusion :(
If we do find a way around it in the future though, we'll definitely follow-up in that other thread.
Thanks!