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Nvidia Surround auto-split problem

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Jonathan Rucker385187
2 discussion posts
So I'm running 3 monitors in an nvidia surround setup, and I have the "auto-split eyefinity and nvidia surround monitors" option checked. I have the taskbar set to single monitor, so it only shows up on the center monitor.

At least, that's what it's supposed to be set up as.

Sometimes when toggling windows to maximize or minimize, or when putting focus on a new window, the taskbar stretches across all three monitors as though they are one monitor. Other times, a window that I have stretched across all three monitors (though not actually "maximized") decides to shrink to fit inside only the far left one.

The taskbar fixes itself within a few seconds, with some screen stuttering and glitching. This is annoying.
The window resizing itself to fit inside one monitor requires manually resizing the window. This is maddening.

What is going on?
Jul 28, 2015  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Can you check the Windows Task Manager to see if there are any "nvsmartmaxapp" processes running?
Jul 28, 2015  • #2
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Jonathan Rucker385187
2 discussion posts
There are. There's a regular one and an x64 one.
Jul 28, 2015  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, could you try the following?
  • In the Settings > Advanced Settings window, make sure that the "Don't check Nvidia processes" option is set to "DisplayFusion will prompt you..."
  • Restart DisplayFusion
  • When prompted to disable the Nvidia helpers, click Yes
  • Reboot

That should resolve these issues that you're running into. Please let me know if you still run into any trouble at all.

Thanks!
Jul 29, 2015  • #4
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ithorien
14 discussion posts
Apologies for necro bumping, however this is actually related to an issue I'm currently having, and that is DF not prompting or asking at all to disable nVidia helpers. Currently I have to exit out of DF to play anything borderless/fullscreen in surround
Jul 14, 2019  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
What happens if you don't exit DisplayFusion before launching the game?
Jul 15, 2019  • #6
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ithorien
14 discussion posts
The process essentially will refuse to be fullscreened, it's almost as if it thinks that I'm tabbed out; if you attempt to alt-tab into it or click it, it'll try catching focus then immediately tab back out. If I only disable taskbars it seems to work slightly better but it'll only allow fullscreen. Borderless won't work as splits force 3 monitors instead of one surround no matter what I change. As of right now if I want to play anything borderless in surround I have to disable DF.
Jul 16, 2019  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, for the full screen issue, can you tell me whether the "Allow taskbar reloading while full screen..." option is enabled or disabled on the DisplayFusion Settings > Taskbar tab?

For the borderless issue, if you create a rule for the game on the DisplayFusion Settings > Compatibility tab, and in the rule, enable the "Disable Application Hooks" option, does that make any difference?
Jul 16, 2019  • #8
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ithorien
14 discussion posts
Quote:
Ok, for the full screen issue, can you tell me whether the "Allow taskbar reloading while full screen..." option is enabled or disabled on the DisplayFusion Settings > Taskbar tab?


This option is currently disabled.

Quote:
For the borderless issue, if you create a rule for the game on the DisplayFusion Settings > Compatibility tab, and in the rule, enable the "Disable Application Hooks" option, does that make any difference?


This fixed borderless!!! Not only that, but it also maximizes windows properly, assuming having to do with snaps activating tabbed out.

The game I'm currently focusing on I do want in borderless, so this is quite awesome and definitely solves that problem, good to know how to change this for any other application if needed. I'm curious though if you expected the full screen related to be disabled or enabled, so I'm definitely interested in learning more.

EDIT: Quick followup; since the change, the left taskbar is showing "relevant" windows from the main (middle) task bar which was not the behavior previously. Assuming this has to do with hooks? Any way to avoid?
Jul 16, 2019 (modified Jul 16, 2019)  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
So the full screen thing is still an issue?

For the taskbar buttons, are you referring to the buttons for the borderless game windows?
Jul 17, 2019  • #10
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ithorien
14 discussion posts
Quote:
So the full screen thing is still an issue?


To be fair I haven't messed with fullscreen too much, came down with a flu and I've been away from the PC more than normal. I'll have to play around with it later, but to be perfectly honest I prefer borderless for most things.

Quote:
For the taskbar buttons, are you referring to the buttons for the borderless game windows?


So for example, I have taskbar 1.1, 1.2(windows), 1.3. If I open an application and tab out of it like for example FFXIV, the app icon in the taskbar will show on 1.1 and 1.2. I checked to make sure it's not like a pin or something that's stuck, and it's only doing it for that application and it's the only application I placed in as a rule you suggested.
Jul 18, 2019  • #11
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you attach a copy of your troubleshooting info (steps below), copied while those taskbar buttons are present?
Jul 19, 2019  • #12
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ithorien
14 discussion posts
Quote:
Could you attach a copy of your troubleshooting info (steps below), copied while those taskbar buttons are present?


Hey Keith, sorry about the delay; here's the log. I refreshed it, it's set to log "minimal". Let me know if you need a different kind.
• Attachment [protected]: DisplayFusionDebugInfo.zip [32,613 bytes]
Jul 23, 2019  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! From the troubleshooting info, it looks like the FFXIV button is pinned on the right taskbar, and the running button is showing on the left taskbar, so what you're seeing is expected.

DisplayFusion will put the running button on the taskbar where the top-left corner of the window is if the window is full screen or spanned across monitors.
Jul 24, 2019  • #14
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ithorien
14 discussion posts
Quote:
Thanks! From the troubleshooting info, it looks like the FFXIV button is pinned on the right taskbar, and the running button is showing on the left taskbar, so what you're seeing is expected.

DisplayFusion will put the running button on the taskbar where the top-left corner of the window is if the window is full screen or spanned across monitors.


Oh interesting, would you mind highlighting the snippet where you're seeing that info? Taskbar 1.2 should be my main Windows one, and that definitely doesn't have that application pinned so I'm curious regarding my configuration.

Attaching my taskbar (running solo at the moment) picture as well

I've also had some weird behavior lately where the taskbar will move automatically even though it's locked, I'm wondering if this is all related.
• Attachment [protected]: taskbar.png [178,578 bytes]
Jul 24, 2019 (modified Jul 24, 2019)  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ah sorry, my bad. It's pinned on 1.3, not 1.2. I misread your previous post. I'm not sure why it would be showing on 1.2, it should only show on 1.1. Could you send me a debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Start the game and then alt+tab out
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Jul 25, 2019  • #16
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ithorien
14 discussion posts
Quote:
Ah sorry, my bad. It's pinned on 1.3, not 1.2. I misread your previous post. I'm not sure why it would be showing on 1.2, it should only show on 1.1. Could you send me a debug log?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Start the game and then alt+tab out
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log


Here's the updated, hope it helps narrow this down.
• Attachment [protected]: DisplayFusionDebugInfo.zip [51,058 bytes]
Jul 29, 2019  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Everything in the troubleshooting info and debug log looks correct to me. Maybe the game is forcing itself onto the Windows taskbar? If you setup similar Compatibility rules for other games or apps, does the same thing happen with them?
Jul 30, 2019  • #18
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ithorien
14 discussion posts
Quote:
Thanks! Everything in the troubleshooting info and debug log looks correct to me. Maybe the game is forcing itself onto the Windows taskbar? If you setup similar Compatibility rules for other games or apps, does the same thing happen with them?


So I ended up going full "nuke from orbit", uninstalled, cleaned, and reinstalled without importing any of my settings. I then configured everything as I recalled I had and included the recommended fixes. Definitely happening with another application as well, and if I keep taskbars enabled while the application is borderless, the main Windows taskbar ends up jumping from time to time like I mentioned. Current fix for me is to make sure taskbars are disabled when the application is running which isn't the greatest since my main purpose was to have certain functions on certain bars when some games are running. Attaching latest debug.
• Attachment [protected]: DisplayFusionDebugInfo.zip [56,346 bytes]
Aug 4, 2019  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
What other apps does it happen with?
Aug 7, 2019  • #20
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ithorien
14 discussion posts
Quote:
What other apps does it happen with?


The other I tried was The Division 2, I added it in the same way through compatibility.
Aug 10, 2019  • #21
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Does it do it with a normal application (instead of a game) if you create a Compatibility rule for it as well?
Aug 12, 2019  • #22
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