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Start Menu on 2nd Screen Malfunctions in XP

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Nog69
8 discussion posts
I have the option turned on to display the Start button on both screens. It appears to work correctly when I use the Start menu on the 2nd screen. However, after doing so, then the menu only appears on the 2nd screen, even when I click on the Start menu on the primary screen. I'd send a screen shot, but I don't think it will mean much. Here's how to test this:
1. Activate the Start menu on the 2nd screen.
2. Use the 2nd screen Start menu to open a file or app. So far, it works good.
3. Use the primary screen Start menu to open a file or app. Oops! The menu only opens on the 2nd screen, even though I'm clicking on the primary screen. Can't find any way to make it stop doing this.

The only way I can get it to work again, is to shut down DF and restart it. Disabling the 2nd screen Start button doesn't fix it; I have to completely shut down DF to reset the bug. I'm running WinXP SP3, DF Pro v4.0.1 (stable).
Jun 6, 2012  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I've tested this out here but haven't been able to reproduce the issue. Would you be able to update to the latest Beta version (http://www.displayfusion.com/Download/Beta/) and then do the following to help us troubleshoot the issue?
  • Enable debug logging on the Troubleshooting tab (set it to Logging: All Lines) and click Apply
  • Reproduce the issue, clicking the Start button on the Primary monitor a bunch of times (please note the time so I'll know where to look in the log file)
  • Send me the %appdata%\DisplayFusion\DisplayFusion.log file (can be found by clicking the 'Open Log' button on the Troubleshooting tab)
Thanks!
Jun 13, 2012  • #2
Christian B
2 discussion posts
Hi,
I got exactly the same issue on my 2 pilot computers.

Windows XP SP3 French Canadian, 32 bits, DF pro 4.0.1

I have to hit the windows key in primary screen and it working again until I use the start button on second screen.

Do you know how to disable the start button and time… in the other entire screen but keeping the taskbar?

Thanks!

I have the same thing with the beta version.
Jun 29, 2012 (modified Jun 29, 2012)  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Interesting! Could you attach a copy of the info from the DisplayFusion Settings > Troubleshooting tab?

You can disable the Start button and the clock by right-clicking the taskbar and navigating to the Multi-Monitor Taskbar sub-menu. All of the per-taskbar options are located there
Jun 29, 2012  • #4
Christian B
2 discussion posts
here it is...

Code

Jun 29, 2012 (modified Jun 29, 2012)  • #5
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Nog69
8 discussion posts
Quote:
I've tested this out here but haven't been able to reproduce the issue. Would you be able to update to the latest Beta version (http://www.displayfusion.com/Download/Beta/) and then do the following to help us troubleshoot the issue?
  • Enable debug logging on the Troubleshooting tab (set it to Logging: All Lines) and click Apply
  • Reproduce the issue, clicking the Start button on the Primary monitor a bunch of times (please note the time so I'll know where to look in the log file)
  • Send me the %appdata%\DisplayFusion\DisplayFusion.log file (can be found by clicking the 'Open Log' button on the Troubleshooting tab)
Thanks!


Hi Keith,
I've been out of town for a couple of weeks, but I finally got around to doing this. I'm attaching the .log file; this entire log basically represents the test. I cleared the log just before installing the beta version, and turned it off after I ran the test, so everything here represents the test. It's total Martian to me, but hopefully it has some meaning for you...
• Attachment [protected]: DisplayFusion.log [1,049,845 bytes]
Jun 29, 2012  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks guys! @Nog69: Could you also post a copy of the info from the Troubleshooting tab?
Jun 29, 2012  • #7
Niko Verbeke's profile on WallpaperFusion.com
Hello;

Same issue here. Only issue I have with this great app! Would love to go pro, but this is a bit of an annoying issue.
I've attached a log file like requested above.

Kind regards;
• Attachment [protected]: DisplayFusion.log [223,887 bytes]
Jul 3, 2012  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Aha! Thanks for the logs Niko. I've finally been able to reproduce this issue by setting the Windows XP Start Menu to the Classic Start Menu style.

We'll get cracking on this and hopefully have it fixed up for the next beta.

Thanks!
Jul 4, 2012  • #9
Niko Verbeke's profile on WallpaperFusion.com
Hello;

Thanks for the feedback. What's the status, any idea where to look?

I'm afraid there is yet another issue on win xp sp3. The window snapping doesn't seem to work.

Kind regards;

Niko
Aug 8, 2012  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We haven't made any progress on the Start menu issue yet, but the Window Snapping seems to work fine for me in Windows XP with DisplayFusion 4.1 Beta 14. Do you have the Application Hooks option in the Advanced Settings disabled?
Aug 10, 2012  • #11
Niko Verbeke's profile on WallpaperFusion.com
Thanks for the feedback. Application hooks are enabled but snapping doesn't work. But that's not that important to me. The start menu issue is more of an issue.
Aug 13, 2012  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I have some good news! It looks like we've found the Start Menu bug, and we should have it all fixed up for the next version. I'll be sure to post an update when it's available.

@Niko: Regarding the Window Snapping not working, can you check to see if you have the "Show window contents while dragging" option enabled in Windows? More info here: http://www.displayfusion.com/KB/TroubleshootingInfo#enableshowwindowcontents
Aug 15, 2012  • #13
Niko Verbeke's profile on WallpaperFusion.com
Indeed, the snapping issue is fixed by enabling 'display content while dragging'.
Thanks for the feedback.
Looking forward to the start menu fix.
Aug 16, 2012  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Excellent! The Start menu should also be fixed in the just-released DisplayFusion 4.1. Could you give it a try when you have a chance?

Thanks!
Aug 17, 2012  • #15
Niko Verbeke's profile on WallpaperFusion.com
Issue solved! Thanks for the support guys!
Aug 18, 2012  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
You're very welcome!
Aug 20, 2012  • #17
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Nog69
8 discussion posts
Keith: Just wanted to let you know I've seen your solution thread here, and I'm looking forward to checking it out. I'm out of town for awhile, so I'll update to the latest version and validate the fix when I get back home (might be a couple of weeks). My home server is the only PC that has XP and multiple monitors, so I have to wait until I return to verify it, but I'll let you know then.
Aug 21, 2012  • #18
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sounds good! No rush at all, others have reported that it's fixed up
Aug 24, 2012  • #19
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Nog69
8 discussion posts
Finally got back into town and confirmed, this fix is working correctly in XP. Woohoo! I know you got other confirmations, but I started this, and I get closure on such few things life, I wanted to finish it also. Thanks for your diligence on this, so glad I can use my Start button again!
Sep 18, 2012  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Nog69: No problem, glad to hear it!
Sep 20, 2012  • #21
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