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Nathan Wheatley1
16 discussion posts
Hi! I have two problems.

Windows 8 Pro x64
DisplayFusion 5.1.1 Pro
Start8 1.3.1

Problem #1
On secondary taskbars, notifications flash on the wrong icon. Generally, it always flashes on the left-most application even if that isn't the one generating the notification.

Problem #2
Not sure if...(insert meme here)...DisplayFusion problem, Start8 problem, or combination problem. I've verified that "show start buttons on secondary taskbars" is OFF in Start8.

Yet, when I press the Windows key, start menus open on the secondary screen. Again, I am not entirely sure this is a DisplayFusion issue--but given that it is capable of display both buttons and menus on secondary screens (and Start8 is supposed to be behaving) I figured I'd ask here to see if DisplayFusion has anything to do with it.
Dec 7, 2013 (modified Dec 7, 2013)  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
1. Could you do the following to help troubleshoot this? We haven't run into this yet, so we'll need some more info:
  • Enable debug logging on the Troubleshooting tab (set it to Logging: Important Only) and click Apply
  • Restart DisplayFusion
  • Reproduce the issue (please note the time so I'll know where to look in the log file)
  • Attach the %appdata%\DisplayFusion\DisplayFusion.log file to this topic (can be found by clicking the 'Open Log' button on the Troubleshooting tab)
  • Attach the %appdata%\DisplayFusion\DebugInfo.html file
  • Attach a screenshot if possible, so we can get a visual of the icons on the taskbar
  • Disable debug logging after attaching the log

2. Does a Start button still show up on the DisplayFusion taskbar? If so, could you try right-clicking the taskbar and navigating to Multi-Monitor Taskbar > Start Button > Disabled?

Thanks!
Dec 8, 2013  • #2
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Nathan Wheatley1
16 discussion posts
Here is the log and also the debug info.

Log should have several events, at least one at 1:55PM and another at 2:03PM (arrival of instant messages).

Screenshot to follow.
• Attachment [protected]: DebugInfo.html [126,933 bytes]
• Attachment [protected]: DisplayFusion.log [640,750 bytes]
Dec 8, 2013  • #3
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Nathan Wheatley1
16 discussion posts
Application notification in the lower-right. Generated by the application with the GREEN arrow (Trillian), note the flash on the application with the RED arrow (Chrome).

There are no start buttons on any taskbar except the actual Windows taskbar. The start button is "Disabled" in the setting you described.
• Attachment [protected]: displayfusion-bug.png [329,907 bytes]
Dec 8, 2013  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Tested and confirmed the Start Menu issue, and I've added it to our list to fix.

For the taskbar button flashing issue, does it always happen with the Trillian toast notifications? Or with other applications as well?
Dec 10, 2013  • #5
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Nathan Wheatley1
16 discussion posts
Thanks! So I'm not crazy with the Start menus.

On the other topic. I have only noticed it with Trillian because, being an instant-messenger client, it generates many notifications. I will have to see about testing other applications. Any suggestions? Off the top of my head, I can't think of anything else that generates that many taskbar flashes.

NOTE: This flashing-issue only appeared recently, though unfortunately I can only give a vague idea as to when ("sometime in late November").
Dec 10, 2013  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Interesting. I've been trying to reproduce this issue here but haven't had any luck. Which version of Trillian are you running?
Dec 11, 2013  • #7
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Nathan Wheatley1
16 discussion posts
5.4 Build 13 Pro. This is an x86-only application.
Dec 11, 2013  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, same here. In the Preferences > Chat Windows tab, what do you have the "When a new window is created..." option set to?
Dec 12, 2013  • #9
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Nathan Wheatley1
16 discussion posts
Sorry--busy with work and school.

When a new window is created...
- Show the window on the desktop
- Show new windows at their previous location and size
Dec 21, 2013  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, thanks for posting that! My settings are the same and I still haven't been able to reproduce the issue. Are there any specific steps that seem to cause this issue to occur on your machine?

Thanks!
Jan 2, 2014  • #11
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Nathan Wheatley1
16 discussion posts
Nothing that I can think of comes to mind.

This may not be relevant, but my screens are arranged such that the side monitors are "lower" than the center one (demanding monitor re-positioning in DF/Windows).

Also of note, when the Trillian icon fails to flash correctly, the edges disappear off its button as demonstrated in flat-button.png (first attachment) instead of looking normal (shown) and orange (not shown--normal-button.png).

The "wrong button flash" can be really weird. Just now as I was typing this, it flashed correctly, but then I switched through several windows on that monitor. That triggered the flat button shown. Switched through windows again, and the button to the right (grey "X"--eVGA Precision videocard tweak tool) started flashing...
• Attachment [protected]: flat-button.PNG [32,258 bytes]
• Attachment [protected]: normal-button.PNG [25,219 bytes]
Jan 3, 2014  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, interesting. Are you switching through the windows using the taskbar buttons, or alt-tab?
Jan 3, 2014  • #13
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Nathan Wheatley1
16 discussion posts
Oh geeze I thought I replied to this. Apparently not.

I've seen the wrong-flash with ALT-TAB and clicking through, though clicking through is more likely to result in an eventual "correction" vs. ALT-TAB. In either case, the flashes eventually fix themselves, usually by stopping entirely.
Jan 14, 2014  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, I'm totally stumped on this one. I've tested this like crazy but haven't been able to reproduce it here :(

I'll check with our devs to see if there's any other info we can get from you that would help track this down.
Jan 16, 2014  • #15
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