Im on Version 10 (Beta 2) and I have found an issue where the taskbar will flash up (assuming its reloading) when a window is fullscreened even though I have "All taskbar reloading while full screen applications are running" unticked. It seems to be reloading every few minutes
Could you send me over a debug log? Here are the steps:
On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Reproduce the issue and note the time so we'll know where to check in the log file
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log
Thanks!
Managed to capture it. Hope it shows in the logs. 10:49am (UK Time - BST)
Interestingly, i had Youtube playing on fullscreen for about 15 minutes at least, i then dragged that chrome tab to a different monitor, changed to fullscreen again and within a minute (maybe less), it flashed up. Not sure if related or just a coincedance? Sat here watching the golf on my PC through Sky Go app, im still seeing the bar pop up.
Interesting, thanks for sending that over. If you disable the start menu on your DisplayFusion taskbars, does the issue persist?
Thanks!
Sorry not quite sure where i need to go to disable for this? If i stop Displayfusion from starting upon boot, i only get a taskbar on my main monitor or do you mean there is something DF that i can do?
Ah sorry, here are the steps to disable the start menu:
1) Right click an empty spot on your DisplayFusion taskbar
2) Head to Multi-Monitor Taskbar > Start Menu
3) Set it to "Disabled"
Thanks!
Thank you.
I dont want to tempt fate but. ive disabled it on monitor 2 and 3. Ive had a video in full screen all afternoon on monitor 3 and i havent seen it pop up yet.
Interesting, do you mind running with that start menu disabled for a few days, to confirm that fixes it?
Thanks!
Seems by disabling the start menu on the screen that i want to use, seems to fix it... However, when i click start on a seperate screen, the taskbar will show on the full screen video monitor until i close the start menu. I assume this is related.
What are the next steps to help this issue in being fixed as its quite annoying having to keep enabling and disabling the start menu button when i want to watch a full screen video.
Thanks for confirming that. Could you send me over a backup of your DisplayFusion Settings? You can grab them in the Options tab of the DisplayFusion Settings window, using the "Export Settings" button.
Thanks for confirming that. Could you send me over a backup of your DisplayFusion Settings? You can grab them in the Options tab of the DisplayFusion Settings window, using the "Export Settings" button.
I'll see if I can reproduce the issue on my end
Thanks!
Thanks - I have switched the start button back on, on all screens and i only disable it when i want to watch a full screen video.
Could you head into the DisplayFusion Advanced Settings and turn on "SetWindowPos: Log Calls", restart DisplayFusion, and then send me over another debug log with the log level set to "3"?
Could you head into the DisplayFusion Advanced Settings and turn on "SetWindowPos: Log Calls", restart DisplayFusion, and then send me over another debug log with the log level set to "3"?
Thanks!
Just to be sure, do you need me to produce the issue again whilst the log level is set to 3 or doesnt it matter for your investigations?
It doesn't look like that log has anything pointing to that taskbar issue. Unfortunately without being able to reproduce the issue locally, it's pretty tough for us to fix.
We'll let you know if we need any further information.
I'm pretty stumped on this one! I'm going to keep an eye out to see if any other customers experience something similar. If we're able to reproduce the issue on our end, or have any other things to check, we'll be sure to let you know.
