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Jonathan SCE
6 discussion posts
Sorry for bringing up such a old topic, but I am having the exact same problem, even with the same program. When I use Firefox full screen on my second monitor, the taskbar sometimes gets stuck behind the screen. If I window Firefox, click on the taskbar, and maximizes Firefox again, the taskbar is in the front of the window.

Setup:
Windows 7 Professional 64-bit
DisplayFusion Pro v4.0.1
Auto-Hide: Enable
Show taskbar when app lose focus: Checked
Jun 30, 2012 (modified Jul 3, 2012)  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries! I've split this off into a new topic, since we're dealing with a much newer version of DisplayFusion and Firefox.

Would you be able to try the latest Beta version of DisplayFusion to see if this issue still exists? We've fixed a bunch of taskbar issues since 4.0.1, so it's possible that this may also be fixed.

The latest Beta version can be downloaded here: http://www.displayfusion.com/Download/Beta/

Thanks!
Jul 3, 2012  • #2
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Jonathan SCE
6 discussion posts
I have installed the beta and will let you know if the problem comes back. I will make a post in a few days if it does not.
Jul 3, 2012  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Sounds good!
Jul 4, 2012  • #4
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Jonathan SCE
6 discussion posts
Nope, just had the problem again.
Jul 8, 2012  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, would you be able to do the following?
  • Enable debug logging on the Troubleshooting tab (set it to Logging: Important Only) and click Apply
  • Reproduce the issue (please note the time so I'll know where to look in the log file)
  • Send me the %appdata%\DisplayFusion\DisplayFusion.log file (can be found by clicking the 'Open Log' button on the Troubleshooting tab)
Thanks!
Jul 9, 2012  • #6
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Jonathan SCE
6 discussion posts
Ok, I just got it to repeat itself. When I started the log, the taskbar was actually behind my window at the time, but I figurd that it would not be helpful in the log. The first time is at July 9, 17:50, which should be the start of the log. The second time is today, July 18, 17:30.

Edit: I attach a slightly newer log, to also log when I brought the taskbar back into focus, at 17:37.
Edit 2: Apparently you cannot reattach a file with the same name twice.
• Attachment [protected]: DisplayFusion_2.log [6,299,207 bytes]
Jul 18, 2012 (modified Jul 18, 2012)  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks Jonathan! We'll check out this log and keep you posted on what we find out.
Jul 20, 2012  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, unfortunately there doesn't seem to be a lot of info in the log at the time that you mentioned. Would you be able to send me a copy of the info from the Troubleshooting tab (instead of the debug log) the next time it happens? Make sure to copy the info from the Troubleshooting tab while the taskbar is still stuck behind Firefox.

Thanks!
Jul 20, 2012  • #9
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Jonathan SCE
6 discussion posts
Well it took a month, but it finally happened again. I am attaching three files this time inside a zip file. The first troubleshooting file is when the taskbar is still behind the window. The second one is after I click the taskbar. The last file is the log. This happen at around 15:45 today.
• Attachment [protected]: Displayfusion.zip [187,673 bytes]
Aug 20, 2012  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! We'll review these logs, and I'll post an update as soon as we have some more news.
Aug 23, 2012  • #11
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Kim Christensen
6 discussion posts
Hi!
I am jumping in on this thread, since I have found a way to reproduce this bug with any maxmized window:

1- Set the taskbar to autohide
2- Maximize a window on your secondary monitor.
3- press the windows-key on your keyboard to open the start-menu (it doesn't matter if you do this on the primary or secondary 4- monitor)
5- Click on the maximized window to give it focus (or switch to it via alt+tab)

The taskbar is now hidden behind the maximized window!

I hope this helps.
I have tested it on a bunch of different applications (including Outlook, Chrome, Windows file explorer)
Mar 11, 2013  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Kim: Thanks for posting that! However, I still haven't been able to reproduce it here, even with your steps. Which version of Windows are you running. Also, are you able to reproduce it 100% of the time? Or does it normally work fine after a fresh reboot of the computer?
Mar 12, 2013  • #13
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Kim Christensen
6 discussion posts
I am using Windows 7 Pro 64bit.
I can reproduce the problem with described steps any time - even after a fresh reboot.
Mar 15, 2013  • #14
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matthew shannon
1 discussion post
I'm getting the same problem with all windows. The taskbar autohides correctly but frequently pops up behind windows.

Windows XP
Mar 15, 2013  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, interesting! Do either of you have font (DPI) scaling enabled in Windows?
Mar 19, 2013  • #16
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Kim Christensen
6 discussion posts
I have not changed the dpi scaling from the standard 100% that Windows is "born" with.

- - -

By the way the problem doesn't only happen, when I use the windows-button, as described in my step-by-step - this was just a way I found to consistently reproduce the problem.
It happens intermittently while I'm working on my machine - and I'm fairly certain, I haven't used the startmenu at all.
Mar 20, 2013  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, good to know. Would you be able to grab a video capture of it happening? Videos can some times provide further clues as to how I can reproduce it over here :)

A couple of good video capture programs are Jing (http://www.techsmith.com/jing.html) and CamStudio (http://camstudio.org/).
Mar 20, 2013  • #18
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SCOTT CAMERON
2 discussion posts
I can also confirm this is happening. Some hopefully relevant info:
- Occurs when on monitor "3" (untested on #2, no taskbar auto-hide on #1, #1 uses 'Windows' taskbar anyway), monitor order left-to-right 3-1-2
- Monitor 3 resolution is 1080p - 10% of pixels on each axis (crappy HDTV workaround, custom resolution in nVidia control panel), main #1 is 1920x1200, #2 is 1920x1080 rotated to portrait orientation
- Taskbar unhide works normally until Win key is pressed, with Firefox maximized, then taskbar doesn't unhide when I mouseover bottom of screen
- When this happens, pressing Win key only shows icon of start menu in bottom left, which moves upward as though it is on the taskbar unhiding itself, but taskbar itself does not appear
- I can see on the bottom (1 pixel-ish) line of the screen that shows the taskbar unhiding (moving upward) behind Firefox, as though Start menu icon it is on a different 'layer' than the taskbar itself, which is unhiding as well
- Minimizing then restoring Firefox causes taskbar unhide to function correctly again, until Win key is pressed again with Firefox maximized...
- No DPI scaling (default 100%), though I often do zoom within Firefox
- I have the option to force all applications to open on 'active' monitor set.

Win 7 x64, nVidia GTX 560 Ti driving monitor 3 on HDMI, monitor 1 on DVI, nVidia 200 series driving #2 on DVI
I know I have a weird screen setup so thought it may be worth noting since you're unable to reproduce the issue.

Hope this helps... honestly this app is awesome otherwise! Other multi-monitor helper apps don't really play nice with my CAD software...

Would be willing to try Beta (or Alpha ;)) version to help bugtest this... or provide additional information if you think it would shine any light on this.
Mar 21, 2013  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks Scott! I'm going to keep testing here and I'll definitely post an update as soon as I have more news.
Mar 22, 2013  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Quick update on this: I had another customer email in with different steps to reproduce this issue, and I'm now able to cause it to happen consistently every time. We'll proceed with debugging the issue, and hopefully have a fix for one of the next few beta versions.

Thanks!
Apr 5, 2013  • #21
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SCOTT CAMERON
2 discussion posts
The latest beta (5.1.0 Beta 3) fixed the issue for me.
Apr 13, 2013  • #22
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Awesome, glad to hear it, thanks for following-up to let us know, Scott!
Apr 14, 2013  • #23
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Kim Christensen
6 discussion posts
I just installed the latest 5.1.0 beta, and the procedure, I listed, can no longer provoke the issue.
I'll report back later today, when I have have some time to evaluate whether it stays on top or pops behind by itself during work.
Apr 15, 2013  • #24
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Kim Christensen
6 discussion posts
Right...
appr. 7 hours of testing now.
I still can't produce the error deliberately.

It did however happen once after appr. 2 hours by itself.
However it was easily fixable by simply pressing the windows-key, which made the taskbar pop up on top again.

It has not happened again since, so I am a happy camper right now! :-)
Apr 15, 2013 (modified Apr 15, 2013)  • #25
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Awesome, glad to hear it's all good now! If you do find another set of steps to reproduce it (it's possible that it could still happen in rare cases), please let us know and we'll see what we can figure out :)

Thanks!
Apr 16, 2013  • #26
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Kim Christensen
6 discussion posts
Just thougt I'd do a quick followup.
I have used this computer for 7-8 hours daily, since my last post, and the problem has not occured even once!

Thank you very much, for continuing the work, until a fix was found!
Apr 22, 2013  • #27
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Excellent, glad to hear it!
Apr 22, 2013  • #28
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