Version 3.4.1 Beta 2 refuses to start (crashes silently on launch)

syplex

14 discussion posts

I just updated to beta 2 and it wouldn't start so I tried to start it manually but it always disappears. Any way to revert to beta 1? I can't seem to find a link to the beta 1 download.

Oh also this is on Windows XP SP3

Nov 18, 2011 (modified Nov 18, 2011) • #1

DigitalDeviant

12 discussion posts

Same here on XP SP3.

Nov 18, 2011 • #2

syplex

14 discussion posts

Reverted to 3.4.0 until this is fixed.

Nov 19, 2011 • #3

I have rolled-back to Beta 1 until we can figure this issue out:
http://www.displayfusion.com/Download/Beta/

If any of you can help us troubleshoot this issue before you rollback it would be much appreciated! Just install Beta 2 from here:
http://www.binaryfortress.com/Files/DisplayFusionSetup-3.4.1-Beta2.exe

Next, use regedit to set HKEY_CURRENT_User\Software\Binary Fortress Software\DisplayFusion\LogDebug to a value of 1. Then try launching DisplayFusion. If it fails, it should generate a log file here:
C:\Users\[username]\AppData\Roaming\DisplayFusion\DisplayFusion.log
or
%APPDATA%\DisplayFusion\DisplayFusion.log

Can you please post this log here so we can see what is failing? Thanks for your help!

Nov 19, 2011 • #4

Also, what anti-virus/anti-malware/firewall/system protection are you using?

Nov 19, 2011 • #5

DigitalDeviant

12 discussion posts

Security is Symantec Endpoint Protection.

• Attachment: DisplayFusion.log [964,503 bytes]

Nov 19, 2011 • #6

I have put together a new test build, can you please download this and give it a try:
http://www.binaryfortress.com/Files/DisplayFusionSetup-3.4.1-Beta3.exe

Thanks a ton for the log file, it helped to narrow down the issue quite a bit. I'm interested to see if Beta 3 will work for you. Thanks!

Nov 20, 2011 • #7

siliconman01

418 discussion posts

Quote:

Test build installed and is running fine on Win 7 SP1 x86 and x64 Professional. Rebooted systems following installation and DF started properly.

ASUS home built Pc on Windows 10 x64 Pro with 3 Dell U2719D monitors. Dell XPS 8940SE on Windows 11x64 Pro with 2 Dell U2719D monitors.

Nov 20, 2011 • #8

DigitalDeviant

12 discussion posts

Quote:

Looks like it's working; at least it launches. I can't fully test it until tomorrow because someone is borrowing my XP machine and they're only using 1 monitor but I don't show any issues from 1 monitor remote desktop.

And it's no problem to send a log, that's what BETA is all about.

Nov 20, 2011 • #9

Thanks for following-up so quickly, I've just released Beta 3 publicly. It's the same build as the test version here, so you can continue using it. Let me know if you run into any more issues like this with Beta 3. Thanks!

Nov 20, 2011 • #10

syplex

14 discussion posts

Ok, rolled back to beta 2. Attached the logfile. Updated to beta 3, runs correctly without incident.

• Attachment: DisplayFusion.log [960,249 bytes]

Nov 21, 2011 • #11