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Ray Zombie
9 discussion posts
Hey guys. I re-downloaded DF and everything was working fine for a bit. Now the only thing that is wrong is the transitions from one wallpaper to the next. Instead of a smooth one it abruptly cuts to the next image.

I've had the problem once before and fixed it somehow. Don't remember exactly what. I've already tried uninstalling DF fully but it has not helped. Any suggestions?
Apr 11, 2013  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
On the DisplayFusion Desktop Wallpaper window, could you click the "Wallpaper Settings" button (next to the OK button), and make sure the "Use transitions..." option is enabled?

Thanks!
Apr 13, 2013  • #2
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Ray Zombie
9 discussion posts
Yes sir. That's on. I've tried turning it on and off again.
Apr 13, 2013 (modified Apr 13, 2013)  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, could you do the following to help troubleshoot it further?
  • Enable debug logging on the Troubleshooting tab (set it to Logging: Important Only) and click Apply
  • Restart DisplayFusion
  • Change the wallpaper a couple of times (please note the time so I'll know where to look in the log file)
  • Attach the %appdata%\DisplayFusion\DisplayFusion.log file to this topic (can be found by clicking the 'Open Log' button on the Troubleshooting tab)
  • Disable debug logging after sending me the log
Thanks!
Apr 16, 2013  • #4
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Ray Zombie
9 discussion posts
Did all of this around 5:44pm

BTW thanks for helping me along here.
• Attachment [protected]: DisplayFusion.log [344,882 bytes]
Apr 16, 2013 (modified Apr 17, 2013)  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! We'll check out the log and keep you posted on what we find.
Apr 19, 2013  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
The log shows that the Windows function we're calling to perform the transition animation is failing. Unfortunately there's not detail as to why that is.

Would your machine happen to be on a corporate domain with a group policy that controls the wallpaper or active desktop settings?
Apr 19, 2013  • #7
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Ray Zombie
9 discussion posts
Nope. Personal Computer at home.
Apr 20, 2013  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, the debug log doesn't indicate the specific error code, so we're going to add some extra logging info for the next beta. I'll let you know as soon as it's available so that you can send a new copy of the log.

Thanks!
Apr 23, 2013  • #9
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Ray Zombie
9 discussion posts
Cool man. Appreciate it.
Apr 24, 2013  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, we've added more logging in 5.1 Beta 5 (http://www.displayfusion.com/Download/Beta/). Could you install that, and send a new copy of the debug log as per the instructions in post #4?

Thanks!
May 7, 2013  • #11
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Ray Zombie
9 discussion posts
did everything around 3:14 - 3:16
• Attachment [protected]: DisplayFusion.log [670,430 bytes]
May 7, 2013  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Could you also send me a copy of the info from the Settings > Troubleshooting tab?
May 8, 2013  • #13
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Ray Zombie
9 discussion posts
I would hope this is what you're talking about.
• Attachment [protected]: DebugInfo.txt [44,428 bytes]
May 9, 2013 (modified May 9, 2013)  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks Ray! The log is showing an access denied error when trying to set the wallpaper using IActiveDesktop (the method used for changing the wallpaper with transitions in Win7 and higher).

Are you able to set your wallpaper with the Standard Windows Personalization settings window without any issues?
May 10, 2013  • #15
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Ray Zombie
9 discussion posts
Oh hey, I got it working!

Went into %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Themes\ And just deleted the slideshow and transcoded wallpaper.

Works now, transitions smoothly like it should. Thanks for bearing with me the last month, lol. You're freaking awesome, man.
May 10, 2013  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Wow, interesting! That's great to know. I'm glad you were able to get it sorted out, and I'll definitely keep this solution handy in case any other customers run into the same issue.

Thanks again, and have a great weekend!
May 10, 2013  • #17
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Ray Zombie
9 discussion posts
Yeah man. It was as soon as you asked if I could use the wallpapers regularly without DisplayFusion. I couldn't, so I guess I figured the problem from there.

Awesome stuff man. Have yourself an even better weekend.
May 11, 2013  • #18
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Awesome, we make a good team I guess :)
May 13, 2013  • #19
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jimv121680
1 discussion post
I know this is reviving an old thread, here... But, this fix still works for Windows 10.
Mar 21, 2016 (modified Mar 21, 2016)  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for the update, glad to hear that still works!
Mar 22, 2016  • #21
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