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jasoncollege24
62 discussion posts
DF installed via Steam
Nvidia 2080 SUPER
1080p Smart TV
1080p Dell monitor
4k smart TV.

Attempting to apply a 3-way mirror of 1080p@60, when there are 2 already in this configuration, and the 3rd is just extended in 1080p@60 causes DF to completely stop responding. My only option is to end it from task manager and restart it.

The only way to apply is from Windows settings, or the nvidia control panel.
Need more info? Just let me know.
Aug 28, 2022 (modified Aug 28, 2022)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Usually this happens if your system is not able to clone those monitors through the Windows API. That's strange it works through the Windows Display Settings.

Could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Aug 29, 2022  • #2
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jasoncollege24
62 discussion posts
Thanks. I made a mistake in what I told you. I can apply the settings from nvidia control panel, but not from the Windows settings app.

Does this mean that I have to use the nvidia control panel, if I want to mirror all 3 displays? If you still want the logs, after learning this, I'll be glad to provide them.
Aug 30, 2022  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Ah thanks for clarifying. DisplayFusion uses the Windows API to set the monitor configuration, so if it doesn't work there it won't work in DisplayFusion either.

I don't think there's much we can do here, but a log definitely wouldn't hurt.

Thanks!
Aug 31, 2022  • #4
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jasoncollege24
62 discussion posts
5:41p (almost 5:42) - load from single 1080p@60Htz display to full 3 display mirror was a complete success (Profile loaded called "Full Mirror" 3x1080p@60Hz)
5:42p - Load from "Streaming" (one primary, and another extended, both at 1080p@60Htz) to full 3 display mirror was a total fail, instead applying some weird display setting not included in my display configurations. (Primary upscaled 1080p to 4k, but otherwise didn't change the profile)
Requested logs are attached. With there being a success from single display mode, I'm thinking there might be a solution. (That's something the Windows Settings app doesn't do)

Edit: All times are Eastern US
• Attachment [protected]: DisplayFusionDebugInfo.zip [89,044 bytes]
Aug 31, 2022 (modified Sep 1, 2022)  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, it looks like the log only goes back to 5:43:40, but it just contains some general monitor config errors.

Our latest beta has some updated changes to the way DisplayFusion handles the monitor ID's, so it might be worth testing out. I'll attach the link here: https://www.displayfusion.com/Download/Beta/.

Also, was the primary monitor the same monitor when you tried to load each profile?

Thanks!
Sep 1, 2022  • #6
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jasoncollege24
62 discussion posts
I'm wondering if the log was lost, when DF crashed. I can try again, if you want. Might even be easier, if you tell me where the logs are physically stored (so I can grab them before they're overwritten on app restart). This is the Steam version. The errors you saw were possibly because of the funky display configuration it left behind on failure.

In answer to your question, Yes. Here's how they are configured...

4K Theater Display (always set as primary, usually at 1080p@60Htz, and always identifies as 2)
1080p PC monitor (Usually set as extended to the left, rarely mirrors with 2, always at native resolution, and always identifies as 1)
1080p HDTV (Handicapped display, always mirrors either 1, or 2, and always identifies as 3)

I'll give the beta a try, and see if it changes anything. Anything special I have to do to update to it, or just run the installer?
Sep 1, 2022  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Yep you can just run the installer overtop of your current install. You could also open the DisplayFusion Settings > Options > enable "Check for new beta versions", and then click "Check for updates now".

Thanks!
Sep 2, 2022  • #8
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jasoncollege24
62 discussion posts
DisplayFusion sees my display IDs the same as Windows does. How would it be different with the beta? I'm trying to decide if it will be worth it to grab the beta.
Sep 2, 2022  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
DisplayFusion grabs the monitor ID's from the Windows API, so they should be the same. The beta adjusts the way the monitor ID's are saved with the profiles.
Sep 6, 2022  • #10
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