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Konstantin Pivovarov
5 discussion posts
Windows 10 search box is displayed on the top of the screen.
• Attachment [protected]: search-on-top.JPG [86,730 bytes]
• Attachment [protected]: start-ok.JPG [103,321 bytes]
• Attachment [protected]: windows-spec.JPG [14,725 bytes]
Oct 18, 2017  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you attach a copy of your DisplayFusion troubleshooting info?
  • Open the Settings > Troubleshooting tab
  • Click the "Copy to Clipboard" button
  • Paste the text into a text file (please don't paste the text directly into your reply, the formatting gets garbled and makes it difficult to parse)
  • Reply with the file attached

Thanks!
Oct 18, 2017  • #2
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Konstantin Pivovarov
5 discussion posts
No problem!
• Attachment [protected]: troubleshooting-info.txt [115,594 bytes]
Oct 18, 2017  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I haven't been able to reproduce this here. If you exit DisplayFusion, does this still happen?
Oct 18, 2017  • #4
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Konstantin Pivovarov
5 discussion posts
Yes,closing the app doesn't solve the problem. If it helps, i could give you teamviewer access to my computer.
Oct 18, 2017  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you disable the "Start with Windows" option on the DisplayFusion Settings, then reboot, does it still happen after the reboot?
Oct 18, 2017  • #6
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Konstantin Pivovarov
5 discussion posts
No. I've checked now. After reboot all is ok until i run the display fusion manually.
Oct 19, 2017  • #7
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Gimp27
1 discussion post
For me, the problem began to occur after Fall Creators Update.
• Attachment [protected]: log.txt [94,559 bytes]
Oct 19, 2017  • #8
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Konstantin Pivovarov
5 discussion posts
Quote:
For me, the problem began to occur after Fall Creators Update.


For me too.
Oct 19, 2017  • #9
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Alisa1
9 discussion posts
I have a three monitor setup with the leftmost being my main monitor in the centre, middle in portrait orientation and rightmost a TV plugged in. Let's refer to the main as A and portrait orientation as B.

Recently when I use the Start Menu's search in Windows 10, the search results appear above where the Start Menu's initial position, regardless of the monitor I had launched the start menu in.

This problem just started recently probably with a recent Windows update. I'm sure it's due to DisplayFusion because during the initial startup before DisplayFusion loads, the search results would appear as normal. When displayfusion is active, this bug occurs. Edit: I've set DisplayFusion to not start with Windows and rebooted. The search menu would display normally after the reboot, but launching DisplayFusion and launching the start menu on the secondary monitor would cause this issue.

The start menu also doesn't always appear on the correct monitor sometimes, especially when I launch it on monitor B and go back to main monitor A - it would launch on monitor B instead.

Edit: Furthermore, sometimes it prevents the main monitor start menu from launching (like when clicking on the icon), or allows it, but search only shows a black rectangle (like right before when search results appear). This doesn't happen on the secondary monitor however.

This post was merged on Oct 25, 2017.
• Attachment [protected]: Screenshot (13).png [3,175,191 bytes]
• Attachment [protected]: Screenshot (14).png [6,492,832 bytes]
• Attachment [protected]: Troubleshooting.txt [98,545 bytes]
Oct 25, 2017 (modified Oct 25, 2017)  • #10
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Alisa1
9 discussion posts
I realise I'm not the only one:
https://www.displayfusion.com/Discussions/View/windows-10-search-box-bug/?ID=898a1a67-8909-4998-bdf8-d5465c6d0052

This post was merged on Oct 25, 2017.
Oct 25, 2017  • #11
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Alisa1
9 discussion posts
+1 to this, happening to me too. Must be the Fall update.
Oct 25, 2017  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I haven't been able to reproduce this issue here. Could you guys attach copies of your DF settings? (Settings > Options > Export)

Thanks!
Oct 25, 2017  • #13
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Alisa1
9 discussion posts
I haven't really tweaked any settings other than my wallpaper, but I've attached the settings.
• Attachment [protected]: DisplayFusion Backup (2017-10-26 @ 04-52, 8.1.2.0, RIN-CHAN).reg [85,834 bytes]
Oct 25, 2017  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Still no luck reproducing it even with your settings, so there must be something else weird going on. Could you attach full debug log? Here are the steps:
  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L2: Log Detailed" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log
Oct 30, 2017  • #15
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Alisa1
9 discussion posts
Alright, at 7:10 I had been able to open the start menu on the main monitor and search normally but when clicking on the start menu on the secondary monitor, search doesn't seem to work.
• Attachment [protected]: DebugInfo.html [147,482 bytes]
• Attachment [protected]: DisplayFusion.log [1,580,767 bytes]
Nov 5, 2017  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, could you try out 9.1 Beta 1?

The search box will jump back to the Primary monitor if you type in the Start menu on the non-Primary monitors. This is still on our list to fix but so far has been difficult to figure out.

I've also noticed the pressing the Windows key only opens the Start menu on the primary monitor, so I've added that to our list as well.
Nov 6, 2017  • #17
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Alisa1
9 discussion posts
I've given the beta a go. It still has the problem in which if I open the start menu on a secondary monitor, then type something to activate search, search will not work on that monitor (it only displays the black background that would usually say "Start typing your search etc." but without the text ) and on the primary monitor when going back and opening the start menu there.

Exiting DisplayFusion (and restarting it) doesn't rectify the issue unfortunately. Restarting Windows Explorer does return search to the start menu on the primary monitor.

I don't suppose it's due to the portrait orientation of my second monitor? My setup is as follows:
Monitor arrangement: 1 | 2 | 3
Monitor 1: 1920 x 1200 (Centered in my field of view)
Monitor 2: 1080 x 1920 (On the right of the main monitor)
Monitor 3: 1920 x 1080 (TV that's a bit further away and not used most of the time)
Nov 8, 2017  • #18
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Alisa1
9 discussion posts
It's happening again even with the Beta. I'm also noticing that when pressing the start key on my keyboard while on the main monitor, the secondary monitor's start menu goes opaque briefly. It's a bit distracting.
Nov 10, 2017  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, we're going to make some more changes for the next build. I'll keep you posted when it's ready to try out.

Thanks!
Nov 14, 2017  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
If you haven't already, could you try updating to 9.1 final and let me know how it works out?

Thanks!
Nov 17, 2017  • #21
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Alisa1
9 discussion posts
Yep, I've updated it to 9.1 and no issues so far. Will come back in about a week to report if anything is off.
Nov 18, 2017  • #22
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Alisa1
9 discussion posts
No issues so far, I think we can consider this fixed. Thanks!
Dec 1, 2017  • #23
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Glad to hear it, thanks for the update!
Dec 1, 2017  • #24
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