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Shalashaskka
11 discussion posts
I don't know how to describe it, but occasionally, Displayfusion will make the start menu and hidden taskbar icons window "float." I'm not entirely sure what causes this to happen. I think opening some programs in fullscreen/borderless window does it. I can revert it by either shutting down DP and opening it up again, or by using DxWnd to hide the taskbar, which forces a refresh. Anyone else experience a similar issue?
• Attachment [protected]: 5qpWkxTV4S.png [57,131 bytes]
• Attachment [protected]: NVIDIA_Share_jZG4uF7bNT.png [949,439 bytes]
Jul 11, 2022 (modified Jul 11, 2022)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:
  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Jul 11, 2022  • #2
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Shalashaskka
11 discussion posts
Sure thing. Here you go. I hope you can find something in there.
• Attachment [protected]: DisplayFusionDebugInfo.zip [32,144 bytes]
Jul 11, 2022  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Could you try updating to our latest beta and see if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/

Thanks!
Jul 11, 2022  • #4
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Shalashaskka
11 discussion posts
I actually just downgraded from the beta because I assumed it was an issue with it. Then I found out that it was also happening with the stable version.
Jul 11, 2022  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Okay strange, I can't seem to reproduce this on my end. Could you send me over a backup of your settings? You can grab them in the DisplayFusion Settings > Options > "Export Settings".

Thanks!
Jul 12, 2022  • #6
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Shalashaskka
11 discussion posts
Sure. Here it is.
It also occurred to me that maybe the issue may be coming up with DxWnd itself, so I'm going to try to run my computer without it and see if it still happens, just to be certain. Otherwise, if you can replicate it, then I know its a DF issue instead.
• Attachment [protected]: DisplayFusion Backup (2022-07-12 @ 18-04, 9.9.0.0, NYARLATHOTEP-PC, SettingsWindow).reg [116,858 bytes]
Jul 12, 2022 (modified Jul 13, 2022)  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, still no luck on my end. I've been testing with the following steps:

1) Load up a DisplayFusion taskbar on a secondary monitor
2) Run a full screen Youtube video on that monitor
3) Exit out, and then try to open the start menu or system tray

Is that correct?
Jul 13, 2022  • #8
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Shalashaskka
11 discussion posts
Actually, now that you've mentioned it, I've been noticing the issue on my primary monitor and not my secondary one...which pushes me to further believe that maybe DxWnd is the issue instead. I'm just not sure why disabling DisplayFusion would cause it reset its position.

I'm really sorry about this!
Jul 13, 2022  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Okay strange, if I'm able to reproduce anything on my end via DisplayFusion, I'll be sure to let you know.

Thanks!
Jul 14, 2022  • #10
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Shalashaskka
11 discussion posts
I recently changed Dxwnd to start with my computer and I can now confirm that for some reason, running both Dxwnd and DisplayFusion at the same time will cause the hidden taskbar item window (as well as some of the windows for things like volume control) float over the taskbar. Somehow, terminating DF and turning it back on temporarily solves the issue. I haven't found anything to trigger the floating window, other than just leaving both programs running at the same time. I know its an old topic, but at least now, I'm more certain about how the two programs behave together.
Jan 14, 2023  • #11
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
I'm still having no luck reproducing this on my end. Could you send me over a screenshot of your global settings in DxWnd?

Thanks!
Jan 17, 2023  • #12
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Shalashaskka
11 discussion posts
Sure thing. Please see attached.
• Attachment [protected]: dxwnd_EFywj4PXkp.png [19,224 bytes]
• Attachment [protected]: dxwnd_MdCfUOy8Ks.png [22,870 bytes]
• Attachment [protected]: dxwnd_PEelNnEDld.png [27,100 bytes]
Jan 18, 2023  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just a quick update to let you know that we're going to do some further testing on this next week to see if we can reproduce it here.
Jan 20, 2023  • #14
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Shalashaskka
11 discussion posts
Quote:
Just a quick update to let you know that we're going to do some further testing on this next week to see if we can reproduce it here.


Thanks for keeping me updated! I don't know if this will help or not, but is it maybe tied into whenever Explorer refreshes? Like, perhaps if the computer enters sleep mode or shuts the screen down and then relaunches? I admit I'm just guessing here since I don't know what triggers it.
Jan 20, 2023  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Do you need to launch the game using Dxwnd for this to happen, or does it happen if Dxwnd is just running in the background and you launch any full screen game?
Jan 23, 2023  • #16
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Shalashaskka
11 discussion posts
Nope. It just happens whether regardless. The other day, I was just looking at my desktop and didn't have any foreground programs opened when I saw the icons shift and I knew right away the taskbar began to float.

I'm not 100% sure, but I also am running Stardock's Fences program in the background. However, I've never had any issue between it and DP. Just DxWnd whenever its open. And again, if I shut down DF and open it up again, it resets everything back to normal.
Jan 23, 2023  • #17
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, strange! I've got Dxwnd running here and haven't been able to reproduce this yet, but I'll keep an eye on it, hopefully it happens at some point!
Jan 26, 2023  • #18
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Shalashaskka
11 discussion posts
Thank you very much for looking at it! I know its such a strange bug and I'm sorry for what feels like leading you around on a chase. If I figure out any other clues here, I'll let you know what I find!

I'm pretty sure that its DxWnd because it only seems to happen when I'm running that program, and killing DP resets it. It might be a long shot, but have there ever been any reported issues with Stardock's Groupy and DP before?
Jan 26, 2023 (modified Jan 26, 2023)  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I haven't heard much about Groupy no, but it's certainly possible that could be contributing as it also manipulates the taskbar. I'll give it a try.
Jan 27, 2023  • #20
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Oh my bad, I was getting it mixed up with something else. I'll give it a try still anyway though.
Jan 27, 2023  • #21
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We haven't been able to reproduce this issue still, but we've put it on our list for a manual code review to see if there's anything we can find out.

If we're able to find and fix a bug there, we'll be sure to post an update :)
Feb 9, 2023  • #22
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Shalashaskka
11 discussion posts
Quote:
We haven't been able to reproduce this issue still, but we've put it on our list for a manual code review to see if there's anything we can find out.

If we're able to find and fix a bug there, we'll be sure to post an update :)


I appreicate that! Thank you for updating me. It's been quiet on my desktop so far and I haven't had any issues with it, so I've got no idea what's going on with it. But all the same, thanks for looking into it for me!
Feb 9, 2023  • #23
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