
Gary Brendemuehl
10 discussion posts
I have a group of windows 7 systems without internet access (for security purposes) and it takes any of the configuration screens about 20 seconds before they display. Even starting task manager is slow to start ( again 15-20 seconds) when starting from the app, but it displays immediately when starting from the task bar. Check for updates is disabled. The actual functions don't have any response issues. Is the lack of an internet connection the issue or something else?

Gary Brendemuehl
10 discussion posts
Keith
Thanks for investigating. Please post the outcome. We are going to purchase the product for a number of users on systems without internet access. The drawback is that when they login it's almost 30 seconds until DisplayFusion is functioning.

Gary Brendemuehl
10 discussion posts
I haven't had a chance to check on the root certificates, but have some additional information.
3 desktops have the problem and 1 it works correctly. All desktops are built with the same image. On the ones with slow startup, magnify.exe also starts slowly (the same 20-30 seconds).
Using ProcessMonitor, it looks like the process starts, exits, and then 18 seconds later restarts,. This sequence happens for both DisplayFusion and Magnifier

Gary Brendemuehl
10 discussion posts
I downloaded 5.0 (MSI Installer)

Gary Brendemuehl
10 discussion posts
I have attached the output from process monitor. Please note the delays:
Line 765 - Process exist and 19 seconds later a Process start
Line 7494 - A Thread Create and 10 seconds later a RegQueryKey
Line 7611 - A RegCloseKey and 5 seconds later a RegQueryKey
Line 7956 - A RegCloseKey and 2.5 seconds later a RegQueryKey
• Attachment [protected]: Logfile.zip [384,435 bytes]

Gary Brendemuehl
10 discussion posts
I install the root certificate and rebooted, but it didn't fix the issue.

Gary Brendemuehl
10 discussion posts
Keith
5.1 Beta 3 fixed the delay with the configuration screens coming up. However, I do still have the strange delay at startup where the process starts, exits and then restarts 19 seconds later.

Gary Brendemuehl
10 discussion posts
Found the Problem!
In control Panel > internet options, advanced tab, security section, clear the "check for publishers certificate revocation option".