Monitor configurations can fail to apply for many reasons. This guide will outline some of the more common reasons and list steps on how to resolve them.

DisplayFusion uses a Windows API to set monitor configurations, so here's the first step when troubleshooting an issue with applying a configuration in DisplayFusion:

1. Try setting up the same configuration in the Windows display settings. If it fails there as well, there's nothing you can do in DisplayFusion to make it work.

Trying to enable 3 monitors

If you're trying to enable 3 monitors and get an error, it may be that your video card only supports output to 2 monitors simultaneously, even if it has 3 physical outputs.

1. You can try a Google search for video card model +"triple monitor" or video card model +"3 monitors" to see if the information is available on that.
2. If your card doesn't support 3 monitors, you can purchase a USB display adapter. They're fairly inexpensive and can be had at most local computer and electronics shops. We usually recommend purchasing from a store with a liberal return policy, so that if it doesn't work for you, it's an easy return.

Only 1 monitor shows up in Monitor Configuration window

If you only see 1 monitor in the Monitor Configuration window, it could be due to missing or faulty video card drivers, unplugged or faulty cables, or a faulty video card or monitor. Here are some things you can check to help narrow it down:

1. Check to make sure the monitors are powered on and set to the correct inputs. You can usually change the input using a physical button on the monitor. TVs and monitors connected via DisplayPort will "disconnect" from the computer when they're powered off or set to a different input.
2. Check the Windows display settings, do all of the monitors show up there? If so, please send us a support request using the Help > Support Request button in DisplayFusion.
3. Check to make sure the video card drivers are installed and up to date. You can usually get them from the NVIDIA or AMD websites, or from the website for the manufacturer of your computer.
4. Check the cables, make sure they're plugged in tightly, and if that doesn't resolve it, try swapping them for other known good cables.
5. Try connecting the missing monitor to another computer.
6. Swap the monitor with another known good monitor.

Monitor shows as enabled but nothing is on the screen

If the monitor shows up in the Monitor Configuration window, and you can move applications to it, but don't see anything on the physical monitor itself, it could be that the monitor is set to the wrong input, or the monitor is defective.

1. Try switching inputs on the monitor. This is usually done with a physical button on the monitor itself.
2. Get up close to the monitor and have a look at the screen. If you can see a very faint image of the windows on the monitor, it's most likely that the backlight in the monitor is broken. In this case, the monitor will appear normally to Windows, but without a backlight, it's nearly impossible to actually see what's on the display.

We're excited to announce that we've added a new API endpoint (setDeviceTemplate) for changing the template on devices.

To use this endpoint, you'll need an API token that has read/write permissions. You can view and configure tokens on the Organization > API page.

To perform a quick test and view more details about the setDeviceTemplate endpoint, navigate to Organization > API > Documentation > setDeviceTemplate.

Testing the Endpoint

If you have any questions, concerns, or issues when using CloudShow, please don't hesitate to contact us!

We're very excited to announce that TrayStatus 4.0 Beta 1 is now available for download! This beta fixes a bunch of issues and adds a couple of new features.

TrayStatus 4.0 Beta 1 Highlights

• Added a Triggers feature for automatically toggling caps/num/scroll lock keys
• Added a 'Fix Performance Counters' button in the Settings window
• More languages included
• Double-clicking a tray icon now correctly toggles that key
• Restoring settings now uses the custom backup path when it's configured
• Resolved an issue that caused the tray icons to get moved around, or moved to the overflow constantly

Updating TrayStatus

We encourage everyone to update to this new version today to take advantage of these improvements. If you've already purchased TrayStat, it's a lifetime license, so you can upgrade to this version at no cost! If you would like to see a complete list of all the changes, please visit the TrayStatus Beta Change Log.

We're excited to announce that we've added a new "live preview" feature for previewing device configurations. Using this, you can see exactly how every screen and frame will look on the device itself.

To view the live preview for a device or template, navigate to the device or template's configuration page, then click the "Live Preview" link at the top of the page. You'll be prompted to confirm the action.

The Live Preview Link

You can also view the live preview for a device by clicking the magnifying glass next to the device on the Dashboard.

The Magnifying Glass Icon

Here's a live preview from one of our sample devices:

Sample Live Preview

Congratulations to our top contributing members for March 2019! They have been hard at work submitting, rating, and discussing images on WallpaperFusion, and have racked up some impressive reputation scores along the way!

Contributors 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

JigsawMania 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Check out the current top members or look at previous months on our Top Members page!

We're excited to announce that we've added a new "recycle bin" feature for handling deleted devices. Now, when you delete a device, it will move to the built-in "Deleted Devices" group so that you can easily restore it in the future if needed. Devices in the "Deleted Devices" group do not count towards your active devices with regards to billing.

To delete a device, navigate to the device's configuration page, then click the "Delete Device" link at the top of the page. You'll be prompted to confirm the action.

The Delete Device Link

If you navigate to the Devices page, you'll see a new built-in group called "Deleted Devices." The device you just deleted should show up there. Note that the main Dashboard does not show the "Deleted Devices" group.

The Deleted Devices Group

To restore the device, you can either drag the device from the "Deleted Devices" group and drop it on another group, or you can click "Undelete Device" on the device's configuration page.

The Undelete Device Link

To permanently delete the device, click the "Permanently Delete this Device" link on the device's configuration page.

The Permanently Delete Device Link

We're very excited to announce a feature upgrade for the Audio Player app! You can now configure a playlist of audio files to rotate through.

To get started with the Audio Player app, first upload some audio files on the Content page.

Content Page

Next, add the Audio Player app to one of your devices.

App Selector

In the Audio Player configuration dialog, click "Add Audio File," then choose the audio files you'd like to add to the playlist. If you need to change the order of the audio files, you can select one or more in the list and then click "Move Up" or "Move Down" to adjust their positions.

Adding Audio Files

When you're finished configuring the list of audio files, click the green "Save" button, and you're all set! If the changes don't show up on your device immediately, click the "Reload Content Frames" link at the top of the device page to force a refresh.

We're very excited to announce a feature upgrade for the Custom URL app! You can now configure a list of websites to rotate through on a set interval. Using this you can now rotate through websites in a single large frame, rather than trying to fit a bunch of smaller Custom URL frames on one display.

To configure the URL slideshow, first, add a Custom URL app to your CloudShow device.

App Selector

In the Custom URL configuration dialog, click "Add Website URL," paste in the URL, then click the green "Add Website URL" button. Repeat this process for any other websites you'd like to add to the list.

Adding URLs

To configure how long you want each website to be shown, specify the interval in minutes. The default is 15 minutes, but you can set it as low as 1 minute.

Setting the Interval

When you're finished configuring the list of websites and the interval, click the green "Save" button, and you're all set! If the changes don't show up on your device immediately, click the "Reload Content Frames" link at the top of the device page to force a refresh.

Congratulations to our top contributing members for February 2019! They have been hard at work submitting, rating, and discussing images on WallpaperFusion, and have racked up some impressive reputation scores along the way!

Contributors 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

JigsawMania 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Check out the current top members or look at previous months on our Top Members page!

We're very excited to announce a powerful new feature, Widgets! CloudShow Widgets allow you to overlay extra information on your content frames. You can add clocks, weather information, custom text/HTML, background audio/music, and more. To get started with Widgets just click the App icon for your content frame to open the radial menu.

Widgets

Once the radial menu is open, click the Widgets icon and you'll be presented with a list of all the currently available widgets. Select the Widget you would like to add, then adjust it's settings and position.

Widgets

Voila, you're all set! In the preview below you can see a clock overlaid on the News app. You can customize the look, location, size and more for each widget.

Content Frame with Clock Widget

Try out the new Widgets feature today!